Reviews (2,341)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.

May 19, 2022

Great people that give more than they ask. If you're looking to expand into Loyalty and Rewards, this is it.

Eagle Adventure Supply
United States
Over 1 year using the app
Rivo replied May 19, 2022

It's music to our ears that you are happy with our service! Thank you so much for your kind words, and we greatly appreciate you sharing the positive comments about us! 🙂 All the best, Kevin

April 4, 2021

I love this app. It is incredible. I searched Shopify for so long trying to find an app that was budget affordable and still did what I wanted, I could not find any loyalty app that was within in my budget, and I could not afford to spend more being such a small business and in the midst of COVID-19. When I found loyalty hero it honestly made my week! 110% recommend, the experience with them has been more than just worth it. Thank you for providing a loyalty app for free.
Siobhan
Owner of Before Midnight Rentals.

Before Midnight Rentals
New Zealand
Over 1 year using the app
Rivo replied April 5, 2021

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We love helping small businesses and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime! All the best, Katherine

December 18, 2021

My customers love gaining rewards for shopping in my store. Customer service is super easy to work with and have access too.

FourCubsKreations
United States
Over 1 year using the app
Rivo replied December 20, 2021

Thanks so much for the positive 5-star review! Best regards, Kevin

March 18, 2022

Great app. Abbie is an exceptionally helpful customer service rep. Definitely recommend this app and the team behind it.

Christian Life Gifts
United States
Over 1 year using the app
Rivo replied March 25, 2022

Thank you so much for the 5-Star review and for recommending us to the community! 🙌 Cheers, Katherine

Edited October 3, 2022

Super functional & easy to use, plus the costumer support it's super friendly :) Arianne was really helpful solving any concerns fast. keep up the great work!

Lamoille Yoga
United States
Over 1 year using the app
Rivo replied October 3, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

Edited March 25, 2021

Works right out of the box. Totally customizable which we LOVE. Perfect integration with our store. Our customers and staff love it. It’s easy to use. And the customer service is the uh-mazing!

Peachy Athletic
United States
Over 1 year using the app
Rivo replied March 26, 2021

Your kind words and positive feedback mean the world to us, thank you so much! 🌟 Best wishes, Katherine

October 11, 2022

Ho deciso di installare questa app per dare ai miei clienti un programma fedeltà che li coinvolgesse. Assistenza perfetta, Abbie si è dimostrata molto professionale e competente. Il piano gratuito fino a 250 ordini è perfetto per iniziare. Bravi

Originallo
Italy
Over 1 year using the app
Rivo replied October 12, 2022

Grazie mille per il feedback positivo e la recensione a 5 stelle! 🌟 Apprezziamo davvero che tu abbia scelto la nostra app e, se c'è qualcos'altro che possiamo fare, non esitare a contattarci in qualsiasi momento! Tutto il meglio, Kevin

October 3, 2021

i used this application to help me increase sales, i think that this application is useful for every shop

elegantshop.nl
Netherlands
Over 1 year using the app
Rivo replied October 6, 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for using our app. Much appreciated, Kevin

August 24, 2021

Install is very easy and set up is intuitive. Contacted support to verify my site as requested and support was helpful and friendly. I look forward to this app taking our business to another level.

Sit Stay CBD
United States
Over 1 year using the app
Rivo replied August 25, 2021

What a wonderful review! 🤩 We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success! If there's anything else we can do, please feel free to reach out at any time. Cheers, Kevin

January 30, 2023

I want to say, this app is sooooo useful. It helps so much. But what impressed me most is its service. When I got questions, Pete was so kind to help and did very perfectly. 5 stars is a must!

4T7
United States
Over 1 year using the app
Rivo replied January 30, 2023

We're so glad our app has provided value to your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin