Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

May 21, 2021

good app, offers great features, would highly recommend for online store of any kind of product!!!!!

DulceMarea
United States
Over 1 year using the app
Rivo replied May 21, 2021

We're so grateful for your kind words 🙂 Thanks so much for sharing your review with us and the community! All the best, Kevin

May 31, 2023

I just started but so far Paul was super helpful and even gave me some other suggestions for my store. Definitely recommend!!

Bossmama210
United States
Over 1 year using the app
Rivo replied June 2, 2023

Thank you so much for your feedback! We're happy to hear that our team was able to assist you and offer valuable suggestions for your store. If you need any further assistance, don't hesitate to reach out to us! - Lea, Rivo Support Manager

June 8, 2022

Needed some tech support and got Abbie to assist me and she was absolutely great and resolved my query fast. 5star care all the way!

Flip Flop Labs
Australia
Over 1 year using the app
Rivo replied June 9, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

February 26, 2021

I used this app to add a customer rewards program to my website. It was easy to install and it works perfectly!

Leshay Candles
United States
Over 1 year using the app
Rivo replied March 2, 2021

Thanks so much for the wonderful review! 🎉 All the best, Katherine

March 24, 2022

Great experience working with Lance! Very happy with the app so far. It is simple and very easy to use!

Doctor Sweet Tooth
United States
Over 1 year using the app
Rivo replied March 25, 2022

Glad to hear you are liking the app so far! 😊 If you need anything at all just let us know. Cheers, Katherine

September 19, 2022

Abby was kind patient and incredibly helpful. There is no waiting and you recieve immediate responses. wow

Detail Goodies
United States
Over 1 year using the app
Rivo replied September 20, 2022

We truly appreciate the 5-Star review! These reviews make our day here. 😃 Thanks, Kevin

April 19, 2021

So far so good !
Free app, installation super easy, a lot of customizations possible and a great support if you have any question.
I take pleasure sending my feedback (even for small details) to help improve this app that is already really nice, and seeing that real people take care of this, answer quickly, and work to fix as soon as possible any issue.
I hope this app will be a partner for a long time.
Looking forward to see the next features you are working on !
Many thanks !

PHIDELE
France
Over 1 year using the app
Rivo replied April 19, 2021

Thanks so much for the positive 5-star review! 🤩And yes, more features coming soon so if you have any additional thoughts or ideas that come to mind, feel free to shoot us a message at feedback.boosterapps.com. Much appreciated, Katherine

February 12, 2023

So far I really enjoy this app. I reached out for assistance and Paul provided literally the best customer service I have ever received. Great job!

Purgatory Couture
United States
Over 1 year using the app
Rivo replied February 13, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

September 25, 2021

good.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Vibrantbd.com
Bangladesh
Over 1 year using the app
July 20, 2023

Customer service is amazing. Very informative and helpful. Friendly and knows what they are doing. Can't wait to work with them

Glitz and Glam Boutique
United States
Over 1 year using the app
Rivo replied July 24, 2023

We're absolutely thrilled to hear your kind words about our support team! We genuinely appreciate your feedback! 🙏 we can't wait to provide you with more amazing service in the future!
- Lea & Rivo Team