Rivo Loyalty Rewards Referrals

Rivo Loyalty Rewards Referrals

Reviews (2,359)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

March 9, 2021

Super easy to set up and customize to my store. It is EXACTLY what I was looking for and am excited to see if it increases my sales and traffic. Kevin reached out to check on my satisfaction shortly after I installed the app. The care is greatly appreciated.

Repeats4U
United States
Over 1 year using the app
Rivo replied March 10, 2021

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Katherine

May 7, 2023

I really do like the versatility of this app! Abbie was amazing! She was very helpful in helping me resolve my issue. I would definitely recommend giving this app a try!

CLASSY CLOSET BOUTIQUE
United States
Over 1 year using the app
Rivo replied May 8, 2023

Thank you very much for taking the time to review our app! We appreciate it a lot. Let us know if there's anything else we can do to make your experience with our support team even better. We always welcome feedback and suggestions from our customers and value your opinion. We would be delighted to hear from you! ❤️ - Lea, Rivo Support Manager

May 3, 2023

I love this app and all the ones developed by Rivo, as they are helping me a lot with the development of my online store. I greatly appreciate the attention and help of Pete, who has been super nice and very supportive, and has made the online store look even better for visitors. Thank you very much for everything, Pete!

Frikiexpo
Spain
Over 1 year using the app
Rivo replied May 3, 2023

Thank you so much for your wonderful feedback! We're so glad to hear that our support team was able to provide you excellent assistance. Your satisfaction is our top priority, and we are grateful for your trust in Rivo. - Lea, Rivo Support Manager

October 13, 2021

I am using the app to capture more clients and to see if subscription could be a strategy in the near future. I am still learning how to set the rewards without giving to much. Greta App, think helps my page to look more professional and with a team behind it. Full Life Bakery

Full Life Gourmet Bakery
United States
Over 1 year using the app
Rivo replied October 14, 2021

Thank you for the 5-Star review! 🌟 Your honest feedback means everything to us, and we're so glad that you like the app. If you have any questions along the way, please let us know. Best regards, Kevin

Edited November 22, 2021

This is the best rewards program that I have found for my Shopify store. They also have very great service.

Cherry Monkeys, Inc
United States
Over 1 year using the app
Rivo replied November 23, 2021

What a wonderful review! 🤩This made our day! Thank you so much for the 5 stars and for your kind words! Cheers, Kevin

May 16, 2023

Excellent service, I'm in the process of integrating all Rivo's apps into my store. I feel comfortable in doing so because I know support is there to help me. Thanks Arianne!

Dang Designs
Canada
Over 1 year using the app
Rivo replied May 16, 2023

Thank you for sharing your experience with us! So happy to hear that you're finding our apps easy to integrate into your store. We appreciate your trust and can't wait to see your successful store with our apps! - Lea, Rivo Support Manager

September 13, 2022

It has been great service and extremely grateful from Alex support with with updating and tending to our needs. Absolutely incredible and helped me immediately thank you so much.

SOP International
United Kingdom
Over 1 year using the app
Rivo replied September 13, 2022

Wonderful review! Thank you so much, and we are here for you anytime you need help. Greatly appreciate the feedback! 🎉 Best regards, Kevin

April 26, 2023

Gostei muito da atenção da moça chamada Jel Ela me atendeu muito bem e foi rápida e cuidadosa! Tive minhas expectativas e dúvidas minimizadas.

O Badalo do sino
Brazil
Over 1 year using the app
Rivo replied April 27, 2023

Obrigado por sua avaliação! Estamos felizes em saber que Jel foi capaz de fornecer um serviço tão útil. Agradecemos o seu negócio e esperamos conversar com você novamente em breve! - Lea, Rivo Support Manager

June 24, 2022

Lance was very friendly, kind and helpful. He solved my problem within minutes. I had a great experience with his customer service.

7 SUNS
United States
Over 1 year using the app
Rivo replied June 24, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

December 1, 2021

Very good products and services, very convenient to use, and the customer service reply is very fast!

Diybrothervinyl
China
Over 1 year using the app
Rivo replied December 1, 2021

We are so happy you are enjoying our app and services! Thank you so much for the 5-stars! 🌟Best wishes, Kevin