Reviews (2,342)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, user-friendly interface, and effective customer support, with team members like Jel, Arianne, and Paul receiving specific praise. It offers comprehensive features for creating customized loyalty and referral programs, which help boost customer engagement and increase sales. The app integrates seamlessly with Shopify and includes a free plan, making it accessible for small businesses or newcomers. It is valued for enhancing customer loyalty and engagement in Shopify stores.

July 7, 2022

Abbie was very helpful and attentive. Would recommend her any time. She helped me with what I needed and so much more.

Meraki by Belly
United States
Over 1 year using the app
Rivo replied July 8, 2022

Wonderful! Thanks so much for the positive 5-star review and for recommending us! 🤩 All the best, Kevin

June 15, 2022

I've been searching for a great way to reward my customers for their loyalty and this app is great! Very easy to use and Abbie has been amazing!

Kiefer Laser Works
United States
Over 1 year using the app
Rivo replied June 15, 2022

Thanks for choosing our app! We're so excited to be part of your business growth and success! If you need anything else, just let us know. Cheers, Kevin

November 22, 2022

Effortless onboarding and great assistance by the Rivo team. In particular Paul, he was very helpful.

FROZEN APPAREL
United Kingdom
Over 1 year using the app
Rivo replied November 22, 2022

So glad that you are happy with our service! Thank you so much for leaving a 5-star review! Cheers, Kevin

October 6, 2021

Customer service is amazing. So far it has everything I was looking for. Will continue to explore the app.

Fourfeels
Canada
Over 1 year using the app
Rivo replied October 6, 2021

Thank you for the wonderful review! We are here for you anytime. 😊 Best regards, Kevin

April 25, 2022

J’ai l’application en free plan depuis le début et j’en suis très contente. Ryan a été très rapide et efficace, il a updater mon app pour recevoir les dernières nouveautés. J’ai désormais pas de limites sur les clients de ma base et suis passer ne marque blanche. Je verrais plus tard si le site génère plus de volumes pour upgrader mon plan

Beautiful Moment the shop
France
Over 1 year using the app
Rivo replied April 25, 2022

Merci beaucoup pour les 5 étoiles et les commentaires réfléchis! 🤩 Nous adorons aider les entreprises, et nous sommes ravis de pouvoir contribuer à votre réussite et à celle de votre entreprise. Si jamais vous avez besoin de quoi que ce soit, notre équipe est là pour vous à tout moment. Meilleurs voeux, Kévin

August 28, 2022

Vicki helped me with a professional and friendly attitude. I was impressed. I didn't expect to get help that quickly on a Saturday night. Thank you!

Sentient Beauty Fashions
United States
Over 1 year using the app
Rivo replied August 30, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

March 15, 2022

Betty, was absolutely amazing in assisting me with my updates. She was very thoughtful and thorough.

Myelle Monroe Chic Boutique
United States
Over 1 year using the app
Rivo replied March 15, 2022

Thank you so much for the positive feedback and 5-stars! 🤩 We are always happy to help in any way we can! Best regards, Kevin

March 4, 2021

So far, this app is great! Easy to download and set up, the video tutorial is very easy to follow. My store is new, don't currently have a lot of sales yet, but I am sure this app will be a bit hit!

Soup's Kitchen
United States
Over 1 year using the app
Rivo replied March 5, 2021

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Katherine

Edited August 30, 2022

Amazing support on a really really short time and easy to use. Will be totally enough for your rewards program requirements! Special thanks to Paul and Arianne for their amazing support!

Enndia
Türkiye
Over 1 year using the app
Rivo replied August 30, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

January 27, 2022

Recently I started working with Rivo and i really like it, easy to get started through a free plan with all you need to begin engaging customers and with translation options which i was looking for

gourmets.pl
Poland
Over 1 year using the app
Rivo replied January 27, 2022

We are so happy you are liking the app so far! 🙌 Feel free to reach out any time if we can help answer any questions. Best wishes, Kevin