Reviews (2,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

November 22, 2022

Effortless onboarding and great assistance by the Rivo team. In particular Paul, he was very helpful.

FROZEN APPAREL
United Kingdom
Over 1 year using the app
Rivo replied November 22, 2022

So glad that you are happy with our service! Thank you so much for leaving a 5-star review! Cheers, Kevin

October 6, 2021

Customer service is amazing. So far it has everything I was looking for. Will continue to explore the app.

Fourfeels
Canada
Over 1 year using the app
Rivo replied October 6, 2021

Thank you for the wonderful review! We are here for you anytime. 😊 Best regards, Kevin

April 25, 2022

J’ai l’application en free plan depuis le début et j’en suis très contente. Ryan a été très rapide et efficace, il a updater mon app pour recevoir les dernières nouveautés. J’ai désormais pas de limites sur les clients de ma base et suis passer ne marque blanche. Je verrais plus tard si le site génère plus de volumes pour upgrader mon plan

Beautiful Moment the shop
France
Over 1 year using the app
Rivo replied April 25, 2022

Merci beaucoup pour les 5 étoiles et les commentaires réfléchis! 🤩 Nous adorons aider les entreprises, et nous sommes ravis de pouvoir contribuer à votre réussite et à celle de votre entreprise. Si jamais vous avez besoin de quoi que ce soit, notre équipe est là pour vous à tout moment. Meilleurs voeux, Kévin

August 28, 2022

Vicki helped me with a professional and friendly attitude. I was impressed. I didn't expect to get help that quickly on a Saturday night. Thank you!

Sentient Beauty Fashions
United States
Over 1 year using the app
Rivo replied August 30, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us. We greatly appreciate you using the app! 😊 Best wishes, Kevin

March 15, 2022

Betty, was absolutely amazing in assisting me with my updates. She was very thoughtful and thorough.

Myelle Monroe Chic Boutique
United States
Over 1 year using the app
Rivo replied March 15, 2022

Thank you so much for the positive feedback and 5-stars! 🤩 We are always happy to help in any way we can! Best regards, Kevin

March 4, 2021

So far, this app is great! Easy to download and set up, the video tutorial is very easy to follow. My store is new, don't currently have a lot of sales yet, but I am sure this app will be a bit hit!

Soup's Kitchen
United States
Over 1 year using the app
Rivo replied March 5, 2021

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Katherine

Edited August 30, 2022

Amazing support on a really really short time and easy to use. Will be totally enough for your rewards program requirements! Special thanks to Paul and Arianne for their amazing support!

Enndia
Türkiye
Over 1 year using the app
Rivo replied August 30, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

January 27, 2022

Recently I started working with Rivo and i really like it, easy to get started through a free plan with all you need to begin engaging customers and with translation options which i was looking for

gourmets.pl
Poland
Over 1 year using the app
Rivo replied January 27, 2022

We are so happy you are liking the app so far! 🙌 Feel free to reach out any time if we can help answer any questions. Best wishes, Kevin

November 15, 2022

It is a good app for loyalty and rewards program , and the customer service Pete is serving me well.

GWM Store Official
Malaysia
Over 1 year using the app
Rivo replied November 15, 2022

Thank you for the 5-star review! 🌟 We appreciate you using our app! Cheers to success to you and your business! Best wishes, Kevin

May 31, 2022

I just launched the app and I needed some help with the setup. Abbie was great! She helped me very quickly and she was great to talk to. Great customer service!

Petponia
United States
Over 1 year using the app
Rivo replied June 1, 2022

We're so happy that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be pleased to lend our hands anytime. 😃 Thanks, Kevin