Reviews (2,352)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Recently I started working with Rivo and i really like it, easy to get started through a free plan with all you need to begin engaging customers and with translation options which i was looking for
We are so happy you are liking the app so far! 🙌 Feel free to reach out any time if we can help answer any questions. Best wishes, Kevin
It is a good app for loyalty and rewards program , and the customer service Pete is serving me well.
Thank you for the 5-star review! 🌟 We appreciate you using our app! Cheers to success to you and your business! Best wishes, Kevin
I just launched the app and I needed some help with the setup. Abbie was great! She helped me very quickly and she was great to talk to. Great customer service!
We're so happy that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be pleased to lend our hands anytime. 😃 Thanks, Kevin
It's really easy to set up and use, plus their customer service is excellent! Abbie took care of all my questions and then some! I had recently updated to the 2.0 theme and she noticed a few things that didn't carry over in the update! She was absolutely fabulous! Plus my customers love they can redeem for rewards and it counts for prior purchases too!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin
Abbie IS AMAZING!!! She went far and beyond for me and got me excited about this app even more. I am very pleased by the way she handled our conversation...very courteous, friendly, fun, and most of all efficient and knowledgeable. Thanks again, Abbie. You rock!
What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for sharing the positive feedback! 😊 Cheers, Kevin
Application installée ce jour, semble relativement complète et sérieuse. J'ai apprécié le contact de Betty par chat lorsque j'ai eu une question. :)
Merci d'avoir installé notre application ! Nous sommes ravis que vous ayez vécu une expérience 5 étoiles ! 🎉Nous nous efforçons toujours de vous aider, vous et votre entreprise, à réussir ! Si vous avez des questions ou des problèmes en cours de route, faites-le nous savoir. Nous sommes là chaque fois que vous avez besoin de nous. Bien à vous, Kévin
Havent yet implemented the app but looks fantastic! I like the layout and how easy it is to navigate all the different parameters.
Thanks for choosing our app! We are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best regards, Kevin
I just finished installing the app and setting up everything.It's been super easy and the customer service chat has been great!! Highly recommend .
Thanks so much for the 5-stars and for recommending us to the community! 🎉 If there's anything we can help with, just let us know! Our team is always ready to help. Cheers, Kevin
Wonderful customer service. Very happy with how easy it was to set up Rivo and it's very cool how you can award people that are being imported.
Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have further questions. We are always happy to help! All the best, Kevin
I just uploaded this app and it was seamless. I hate apps that are difficult and you need a proverbial PhD in engineering to figure out. I added two features, the reward program and referral program. I'm hopeful that it works well from an actual standpoint. But, the app was simple and easy to install. The rest is on my product.
Thanks so much for choosing our app! We're happy that you love it so far and are so excited to be part of your business growth and success! If you need any help along the way, just let us know. We're always here for you. 🙌 Much appreciated, Kevin