Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

September 29, 2022

I really like this app! The setup was easy and customer service is great. Arianne was very helpful with what I needed done.

Blackbird Boutique
United States
About 1 year using the app
Rivo replied September 29, 2022

We're so glad you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Thanks, Kevin

January 17, 2022

great! very excited for clients, better to use to track versus the company, easy to use, set up did not take long

Southern Sas Designs & Co
United States
About 1 year using the app
Rivo replied January 17, 2022

Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

May 21, 2022

Aprecio la buena ayuda y rápida que me presto Alex. Muchas gracias por todo. Espero que la aplicación funcione bien y mejor todo el tiempo que la tenga instalada. Gracias también al equipo desarrollador por su gran trabajo.

Alicetheluxe
Spain
About 1 year using the app
Rivo replied May 23, 2022

¡Gracias por la revisión de cinco estrellas! Sus comentarios honestos significan todo para nosotros y nos complace que sienta que estamos en el camino correcto. Todo lo mejor, Kevin

May 7, 2022

Quick and easy to set up and the customer support is fast and effective. They frequently add new features.

Enchanted Forest Fibers
Norway
About 1 year using the app
Rivo replied May 9, 2022

Glad to hear that you like our app! If you need anything at all, just let us know. 😃 Thanks, Kevin

December 26, 2022

amazing customer service! and great strategy *g*

give give give!

and create value for shop owners!

anthropos.vision
Portugal
About 1 year using the app
Rivo replied December 26, 2022

We're so glad our app has provided value to you and your store! Thanks so much for the positive review! 🙌 All the best, Kevin

August 7, 2022

Just downloaded the app and one thing is for sure, customer service is top notch! Any questions I had while setting the app was easily answered!

LITTLEMISSDESSA
United States
About 1 year using the app
Rivo replied August 8, 2022

Thank you for the wonderful review! We appreciate you taking the time to leave a positive feedback! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

June 9, 2022

Super helpful chat support from Arianne, great app.. has had a few feature updates since it was launched

MusicStreet
United Kingdom
About 1 year using the app
Rivo replied June 9, 2022

We are delighted that you are happy with our app and customer service. Thank you very much for leaving 5-star feedback! 🌟 If questions arise or we can help along the way, please don't hesitate to let us know. Much appreciated, Kevin

January 19, 2022

Running good, nice for the customers to get a lil cashback over time. Support is answering fast and communicative

Spirit Farms
Germany
About 1 year using the app
Rivo replied January 19, 2022

Thank you so much for using our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

April 22, 2021

Amazing app, works great and its for free. Easy to used and with options for redeem. I enjoy using this app.

Midori
Mexico
About 1 year using the app
Rivo replied April 22, 2021

Awesome! Thanks so much for the 5-star review! 🙌 Cheers, Katherine

August 29, 2021

The helpdesk's really helpful. They reply fast, I'm using the free plan and it has plenty of functions to work with!

My Tokidoki Addiction
Singapore
About 1 year using the app
Rivo replied August 30, 2021

Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Cheers, Kevin