Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Great job! Thanks for the help on the chat. Big help! I appreciate it. I am going to try to work on configuring the setup and get started now.
We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
The App is amazing & increased our sales.
Pete from the customer service guided me to their whole process & helped me out within a few minutes. Very recommended
We're so glad our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin
simple and straightforward to setup. i like the customizable function for better branding. i know this will help to convert and retain customers
Awesome! Thank you so much for the review! 🚀 All the best, Katherine
We are new with Rivo, and haven't launched our website yet but we were extremely happy with customer service, Pete, to be specific, who was as fast as one can be, and extremely helpful with any questions. Very supportive! We are looking forward to successful results with Rivo.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Arianne helped me to make some configurations on my account. So helpful and kind. I am going to switch to a paid version without a doubt when I need it.
Excellent! It's music to our ears that you are happy with our services! Thanks so much for the 5-stars! 🤩 If there's anything else we can do, just let us know. All the best, Kevin
100% recommended. It is clean, neat and easy-to-use :) I loved it
100% recommended. It is clean, neat and easy-to-use :) I loved it
Thanks for the 5-stars and for recommending us. 🍻 Cheers, Kevin
The app works perfect for my customers and the customer service is outstanding! Harleen was very personable and helpful!
So glad you are happy with our app, and thank you so much for the 5-star review! If any other questions come up or you experience issues along the way, feel free to reach out to us anytime. 🙌 All the best, Kevin
James helped me customizing our widget and many other things as well. Best thing is they replies typically in minutes and that is real human(not bots).
App is intuitive and easy to use.
BEST LOYALTY AND REWARD APP IN SHOPIFY APP STORE.
Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin
good stuff. very easy to use and customers love it! Definetely recommend it to anyone wanting to use it
We're so grateful for your kind words! Thanks so much for sharing your review with us and the community! 🚀 Cheers, Katherine
The staff is very helpful! Had Chat contact several times and was happy every time. Waiting time was very little. Thank you!
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin