Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Perfect customer service. I was helped quickly and adequately. Quick and friendly responses. Very satisfied
We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best wishes, Kevin
Super easy to set up and customize to my store. It is EXACTLY what I was looking for and am excited to see if it increases my sales and traffic. Kevin reached out to check on my satisfaction shortly after I installed the app. The care is greatly appreciated.
Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Katherine
I love this app and all the ones developed by Rivo, as they are helping me a lot with the development of my online store. I greatly appreciate the attention and help of Pete, who has been super nice and very supportive, and has made the online store look even better for visitors. Thank you very much for everything, Pete!
Thank you so much for your wonderful feedback! We're so glad to hear that our support team was able to provide you excellent assistance. Your satisfaction is our top priority, and we are grateful for your trust in Rivo. - Lea, Rivo Support Manager
I am using the app to capture more clients and to see if subscription could be a strategy in the near future. I am still learning how to set the rewards without giving to much. Greta App, think helps my page to look more professional and with a team behind it. Full Life Bakery
Thank you for the 5-Star review! 🌟 Your honest feedback means everything to us, and we're so glad that you like the app. If you have any questions along the way, please let us know. Best regards, Kevin
This is the best rewards program that I have found for my Shopify store. They also have very great service.
What a wonderful review! 🤩This made our day! Thank you so much for the 5 stars and for your kind words! Cheers, Kevin
Excellent service, I'm in the process of integrating all Rivo's apps into my store. I feel comfortable in doing so because I know support is there to help me. Thanks Arianne!
Thank you for sharing your experience with us! So happy to hear that you're finding our apps easy to integrate into your store. We appreciate your trust and can't wait to see your successful store with our apps! - Lea, Rivo Support Manager
It has been great service and extremely grateful from Alex support with with updating and tending to our needs. Absolutely incredible and helped me immediately thank you so much.
Wonderful review! Thank you so much, and we are here for you anytime you need help. Greatly appreciate the feedback! 🎉 Best regards, Kevin
Gostei muito da atenção da moça chamada Jel Ela me atendeu muito bem e foi rápida e cuidadosa! Tive minhas expectativas e dúvidas minimizadas.
Obrigado por sua avaliação! Estamos felizes em saber que Jel foi capaz de fornecer um serviço tão útil. Agradecemos o seu negócio e esperamos conversar com você novamente em breve! - Lea, Rivo Support Manager
Lance was very friendly, kind and helpful. He solved my problem within minutes. I had a great experience with his customer service.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
Very good products and services, very convenient to use, and the customer service reply is very fast!
We are so happy you are enjoying our app and services! Thank you so much for the 5-stars! 🌟Best wishes, Kevin