Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

August 20, 2021

Just got started using it, but it seems like a really great way to encourage returning customers. Looking forward to seeing how it affects sales!

rpgminiforge
United Kingdom
About 1 year using the app
Rivo replied August 20, 2021

We work hard in creating apps that are easy and quick to install but most importantly, skyrocket your sales! 🚀 Thanks so much for the 5-star review! All the best, Kevin

Edited December 22, 2021

Polecam tą aplikację, działa świetnie. Polecam ją wszystkim szczerze. Dodatkowy komentarz zostawię za jakiś czas. Na tą chwilę widzę, że jest intuicyjna i prosta w użyciu :)

BeauYou.pl
Poland
About 1 year using the app
Rivo replied December 22, 2021

Twoja recenzja stała się naszym dniem! Dziękuję bardzo za 5 gwiazdek i za polecenie nas społeczności Shopify! Jeśli masz jakieś pytania lub potrzebujesz pomocy, daj nam znać. Pozdrawiam, Kevin

January 12, 2022

I signed up at the right time! I asked support to double my customer limit, and instead they gave me unlimited customers for life! Apparently, they are giving free users access to some of the premium features to start off the new year. I highly recommend!

Fishing Seekers
United States
About 1 year using the app
Rivo replied January 12, 2022

We're happy when our customers are happy! We're so thankful for customers like you and are super excited to be able to contribute to you and your business's success. 🤩Thank you so much for recommending us! Much appreciated, Kevin

December 16, 2021

Great app with lots of features for free. Definitely the best loyalty app in the store. I recommend it

miseca
Türkiye
About 1 year using the app
Rivo replied December 16, 2021

Your review made our day! ✨ Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

August 13, 2022

I had a very friendly chat with Pete, he helped me a lot! Totally recommended, it's a very useful app to boost the loyalty of your customers.

Morioh
Spain
About 1 year using the app
Rivo replied August 15, 2022

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 All the best, Kevin

March 18, 2021

The app worked really well and was super easy to install. It automatically linked to my shop without me even having to do anything. I already have customer signing up for rewards. I was able to customize how customers were able to earn rewards and the color scheme to match my websites.

Queen Anthony cosmetics
United States
About 1 year using the app
Rivo replied March 23, 2021

Awesome! Thanks so much for the positive feedback and review! 🌟 Much appreciated, Katherine

November 9, 2022

servicio y atención de primera de abbie quien nos atendió con mucha amabilidad y generosidad nos dio la respuesta de lo que se buscaba. en cuanto a la aplicación fácil de usar e intuitiva espero sacarle el mejor provecho posible.

Super el Seis
Mexico
About 1 year using the app
Rivo replied November 9, 2022

¡Eres fabuloso! ✨ Muchas gracias por sus elogios y amables palabras. Estamos muy agradecidos con los clientes como usted y apreciamos mucho el uso de nuestra aplicación. Si necesita más ayuda en el camino, no dude en hacérnoslo saber. Aquí en Rivo, mantener contentos a nuestros clientes es nuestra prioridad número uno. 🎉 Saludos, Kevin

April 18, 2022

Easy to use and great customer support. Customers are always happy to see a new reward in their emails for purchases they already make and has definitely added to up-sells.

Flynn & Kelsey
United States
About 1 year using the app
Rivo replied April 18, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If you need help along the way, just let us know. Best wishes, Kevin

January 13, 2023

Awesome customer support team, Mica did everything I asked for and more. The app is easy to get around thanks so much Mica love your work.

Sensationally Fabulous
Australia
About 1 year using the app
Rivo replied January 16, 2023

We're so excited you are happy with our services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

March 24, 2023

Jel helped me today and she was absolutely AMAZING. she went above and beyond with service. I had no issues. And got great advice i wasn't expecting! This experience made my day today and she deserves some acknowledgement for sure!

Handmade with Class
United States
About 1 year using the app
Rivo replied March 26, 2023

We're thrilled to hear that you had a positive experience with our services! Our team works hard to ensure every customer is satisfied, so it's great to receive feedback like this.
All the best, Kevin