Reviews (2,349)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

Edited June 28, 2022

Awesome app! Great Chat Service and they answered all my questions. Very easy to set up, lots of customization & many ways to earn.

Chocolat Michel Cluizel, USA
United States
About 1 year using the app
Rivo replied April 20, 2021

Thank you so much for the positive feedback and 5-star review! We are always happy to help in any way we can. 🤩 Cheers, Katherine

June 8, 2023

Abbie was very attentive & so easy to deal with (went way over & BEYOND!!) The app is just as fantastic as their customer service. Highly recommend.

Sear - Fusion Home Dining
Australia
About 1 year using the app
Rivo replied June 9, 2023

Thank you so much for your kind review! We're glad to hear that our team provided great service and that you enjoyed using our app. We appreciate your recommendation and hope to continue exceeding your expectations! - Lea, Rivo Support Manager

February 12, 2021

Awesome app! Great customer service when i have questions. Emails right back when i asked for help moving the Rewards button.

Ladybugfeet Jewelry Designs
United States
About 1 year using the app
Rivo replied February 15, 2021

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Katherine

September 29, 2022

I really like this app! The setup was easy and customer service is great. Arianne was very helpful with what I needed done.

Blackbird Boutique
United States
About 1 year using the app
Rivo replied September 29, 2022

We're so glad you like the app and the setup process. 🤩 Feel free to reach out to us anytime if you have any further questions. We are always happy to help! Thanks, Kevin

January 17, 2022

great! very excited for clients, better to use to track versus the company, easy to use, set up did not take long

Southern Sas Designs & Co
United States
About 1 year using the app
Rivo replied January 17, 2022

Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin

May 21, 2022

Aprecio la buena ayuda y rápida que me presto Alex. Muchas gracias por todo. Espero que la aplicación funcione bien y mejor todo el tiempo que la tenga instalada. Gracias también al equipo desarrollador por su gran trabajo.

Alicetheluxe
Spain
About 1 year using the app
Rivo replied May 23, 2022

¡Gracias por la revisión de cinco estrellas! Sus comentarios honestos significan todo para nosotros y nos complace que sienta que estamos en el camino correcto. Todo lo mejor, Kevin

May 7, 2022

Quick and easy to set up and the customer support is fast and effective. They frequently add new features.

Enchanted Forest Fibers
Norway
About 1 year using the app
Rivo replied May 9, 2022

Glad to hear that you like our app! If you need anything at all, just let us know. 😃 Thanks, Kevin

December 26, 2022

amazing customer service! and great strategy *g*

give give give!

and create value for shop owners!

anthropos.vision
Portugal
About 1 year using the app
Rivo replied December 26, 2022

We're so glad our app has provided value to you and your store! Thanks so much for the positive review! 🙌 All the best, Kevin

August 7, 2022

Just downloaded the app and one thing is for sure, customer service is top notch! Any questions I had while setting the app was easily answered!

LITTLEMISSDESSA
United States
About 1 year using the app
Rivo replied August 8, 2022

Thank you for the wonderful review! We appreciate you taking the time to leave a positive feedback! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

June 9, 2022

Super helpful chat support from Arianne, great app.. has had a few feature updates since it was launched

MusicStreet
United Kingdom
About 1 year using the app
Rivo replied June 9, 2022

We are delighted that you are happy with our app and customer service. Thank you very much for leaving 5-star feedback! 🌟 If questions arise or we can help along the way, please don't hesitate to let us know. Much appreciated, Kevin