Reviews (2,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.

August 30, 2022

Aweomse app, Awesome support! The loyalty options are varied and able to help cater to the various use cases. It's also great that they are constantly improviing the app

BoundbyWine
Singapore
About 1 year using the app
Rivo replied August 30, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

April 10, 2022

I used this app to get my rewards program going so our customers could save money while also making them engaged. Very Helpful Support and excited to work with them in the future.

ajresale
United States
About 1 year using the app
Rivo replied April 11, 2022

Thank you so much for the positive feedback and 5-star review! 🌟 We truly appreciate you choosing our app, and if you ever have other questions or if we can help along the way, feel free to contact us anytime! 🍻 Cheers, Kevin

October 26, 2022

This rewards app is easy to use and the support is quick and timely as well! Abbie went above and beyond with help toward the ability to get my store to become a sustainable income source!

MDNterprise Hideout
United States
About 1 year using the app
Rivo replied October 27, 2022

Thank you for the wonderful review! 🤩 We greatly appreciate you using the app! If any questions come up or if we can help in any way, please feel free to let us know. Much appreciated, Kevin

February 16, 2022

Great tool which provides additional ways for me to capture sales from repeat customers that I would not otherwise get!

Back to the Future™
United States
About 1 year using the app
Rivo replied February 16, 2022

We work hard in creating apps that are easy and quick to install but most importantly, increase your sales! 🚀 Thanks so much for the 5-star review! Feel free to reach out to us anytime if you have questions or issues along the way. 😊 Much appreciated, Kevin

Edited May 25, 2022

Gran app, fácil de configurar e intuitiva. Y además es gratuita, no se puede pedir más a una aplicación y Paul me ayudó muchísimo, muy agradecido.

Tienda Animal Luna y Copito
Spain
About 1 year using the app
Rivo replied May 18, 2021

¡Maravilloso! 🎉Muchas gracias por elegir nuestras aplicaciones y siempre estamos aquí, en cualquier momento que nos necesite. ¡Su reseña positiva es muy apreciada! Todo lo mejor, Kevin

September 13, 2023

Super impressed with this app! The staff is helpful and super quick to address issues. Love the support and I highly recommend!

Mellow Store
Canada
About 1 year using the app
Rivo replied September 15, 2023

Thanks for the awesome review! We're thrilled that you're loving with our app. Our team is always here to help and address any issues you may have. We appreciate your support, and thanks for recommending us!
- Lea & Rivo Team

April 18, 2022

Super easy to use and the support team is very helpful. Makes it easier to keep track of your most loyal customers.

Sale Nails
Canada
About 1 year using the app
Rivo replied April 19, 2022

Thank you so much for the positive feedback and 5-star review! If you need assistance along the way, just let us know. We are always happy to help in any way we can. 🤩 Best regards, Kevin

September 2, 2021

Support was really swift! Really good app having really good UI! Was able to customise really fast. And online chat was immediately available when stuck.

vesela
India
About 1 year using the app
Rivo replied September 2, 2021

Thanks so much for your kind words and positive review! 🙌 We are here anytime you need us! Cheers, Kevin

September 29, 2022

This APP is amazing!!!! Arianne was very attentive and help me with all the questions that I needed to set up things that I needed for my website. She also assisted me with removing things from my website that I didn’t want to be shown. I appreciate the time she took to help me. Thank you once again, Arianne.

Sexy~N~Snappy
United States
About 1 year using the app
Rivo replied September 29, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

June 9, 2022

Customer service was 10/10! Lance was incredibly responsive and answered any questions I had while using the app!

Sake Social
United States
About 1 year using the app
Rivo replied June 9, 2022

Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin