Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Brindan muy buena atención al cliente, la aplicación en su forma gratuita parece que funciona bien...
¡Muchas gracias por la revisión de cinco estrellas! Háganos saber si podemos ayudar a responder cualquier pregunta en cualquier momento. Todo lo mejor, Kevin
I was helped by Arianne today. Initially, I just wanted to have the "Powered by Rivo" removed from our page. She was able to do that within a few minutes but also offered a few really helpful suggestions for our website. She gave me instructions on how to add a Favicon, as well as helping us adjust the location of our rewards widget. Super helpful, polite, and grateful they employ someone like Arianne! GOOD customer service is hard to find.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Abbie is awesome, super helpful and she worked on my account an also made it vip thank you again!
Thanks so much for the awesome review! 🙌 Best regards, Kevin
Great job! Thanks for the help on the chat. Big help! I appreciate it. I am going to try to work on configuring the setup and get started now.
We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
The App is amazing & increased our sales.
Pete from the customer service guided me to their whole process & helped me out within a few minutes. Very recommended
We're so glad our app has provided value to you and your store! Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin
simple and straightforward to setup. i like the customizable function for better branding. i know this will help to convert and retain customers
Awesome! Thank you so much for the review! 🚀 All the best, Katherine
We are new with Rivo, and haven't launched our website yet but we were extremely happy with customer service, Pete, to be specific, who was as fast as one can be, and extremely helpful with any questions. Very supportive! We are looking forward to successful results with Rivo.
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Arianne helped me to make some configurations on my account. So helpful and kind. I am going to switch to a paid version without a doubt when I need it.
Excellent! It's music to our ears that you are happy with our services! Thanks so much for the 5-stars! 🤩 If there's anything else we can do, just let us know. All the best, Kevin
100% recommended. It is clean, neat and easy-to-use :) I loved it
100% recommended. It is clean, neat and easy-to-use :) I loved it
Thanks for the 5-stars and for recommending us. 🍻 Cheers, Kevin
The app works perfect for my customers and the customer service is outstanding! Harleen was very personable and helpful!
So glad you are happy with our app, and thank you so much for the 5-star review! If any other questions come up or you experience issues along the way, feel free to reach out to us anytime. 🙌 All the best, Kevin