Reviews (2,350)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.

December 26, 2022

amazing customer service! and great strategy *g*

give give give!

and create value for shop owners!

anthropos.vision
Portugal
About 1 year using the app
Rivo replied December 26, 2022

We're so glad our app has provided value to you and your store! Thanks so much for the positive review! 🙌 All the best, Kevin

August 7, 2022

Just downloaded the app and one thing is for sure, customer service is top notch! Any questions I had while setting the app was easily answered!

LITTLEMISSDESSA
United States
About 1 year using the app
Rivo replied August 8, 2022

Thank you for the wonderful review! We appreciate you taking the time to leave a positive feedback! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

June 9, 2022

Super helpful chat support from Arianne, great app.. has had a few feature updates since it was launched

MusicStreet
United Kingdom
About 1 year using the app
Rivo replied June 9, 2022

We are delighted that you are happy with our app and customer service. Thank you very much for leaving 5-star feedback! 🌟 If questions arise or we can help along the way, please don't hesitate to let us know. Much appreciated, Kevin

January 19, 2022

Running good, nice for the customers to get a lil cashback over time. Support is answering fast and communicative

Spirit Farms
Germany
About 1 year using the app
Rivo replied January 19, 2022

Thank you so much for using our app and for the positive feedback! 🤩 If you ever need anything, we are always here for you. Cheers, Kevin

April 22, 2021

Amazing app, works great and its for free. Easy to used and with options for redeem. I enjoy using this app.

Midori
Mexico
About 1 year using the app
Rivo replied April 22, 2021

Awesome! Thanks so much for the 5-star review! 🙌 Cheers, Katherine

August 29, 2021

The helpdesk's really helpful. They reply fast, I'm using the free plan and it has plenty of functions to work with!

My Tokidoki Addiction
Singapore
About 1 year using the app
Rivo replied August 30, 2021

Thank you so much for the 5-star review! 🌟 We're always here and happy to help! Cheers, Kevin

May 18, 2023

Outstanding customer service ! Excellent apps & I love that the free plan allows so much - Will absolutely be upgrading the we can !

PrettyPetiteBoutiqueFashion
United States
About 1 year using the app
Rivo replied May 19, 2023

Thank you so much for your kind review! We're thrilled to hear you're enjoying our apps and our customer service. We're glad our free plan is meeting your needs and we can't wait to see you upgrade to even more amazing features! - Lea, Rivo Support Manager

April 24, 2022

Customer service was great and everything is working smoothly thus far. Can't wait to see what this app will do!

KINctd.
United States
About 1 year using the app
Rivo replied April 25, 2022

We truly appreciate the 5-Star review! These reviews make our day here. If you have other questions or experience issues along the way, just let us know. 😃 Best regards, Kevin

February 20, 2023

Pete was fantastic he was very helpful and funny.
So far I like the app and I'm sure my customers are going to love it too. I mean having points thrown in your face for free items would definitely have me coming back! But I would just come back for Pete because he's hilarious

4EvaWonderful
United States
About 1 year using the app
Rivo replied February 21, 2023

Thank you for using our app! We're so happy to have you as a customer and are always here to help with any questions or issues you may have.
Much appreciated, Kevin

January 22, 2022

Pete war sehr sehr nett und schnell ausserdem hilfbereit. Ich danke für alles :)))))))))))))))))))))))

LA PERLA VIE
Türkiye
About 1 year using the app
Rivo replied January 24, 2022

Vielen Dank für die 5 Sterne. 🌟 Lass es uns jederzeit wissen, wenn du weitere Hilfe benötigst. Tschüss, Kevin