Reviews (2,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating effective loyalty and referral programs that boost customer engagement and retention. They appreciate its user-friendly setup, customizable features, and seamless integration with point-of-sale systems. The app is noted for its reliability and exceptional customer support, with a responsive team that provides useful tutorials and video guides. Ideal for enhancing customer loyalty strategies.
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Easy to use and great customer support. Customers are always happy to see a new reward in their emails for purchases they already make and has definitely added to up-sells.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! If you need help along the way, just let us know. Best wishes, Kevin
Awesome customer support team, Mica did everything I asked for and more. The app is easy to get around thanks so much Mica love your work.
We're so excited you are happy with our services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Jel helped me today and she was absolutely AMAZING. she went above and beyond with service. I had no issues. And got great advice i wasn't expecting! This experience made my day today and she deserves some acknowledgement for sure!
We're thrilled to hear that you had a positive experience with our services! Our team works hard to ensure every customer is satisfied, so it's great to receive feedback like this.
All the best, Kevin
Ottima app con ottimo servizio clienti. Affidabile! Considerato che si tratta di un'app gratuita la consiglierei a chi è alla prime armi.
Siamo così felici che ti stia godendo la nostra app e i nostri servizi! Grazie mille per il feedback positivo e per averci consigliato alla community! 🌟 I migliori auguri, Kevin
I think this APP is fantastic!
especially customer service. They are so patient and helpful. It's valuable for me, thank you!
Awesome! Thanks so much for the positive review! Let us know if we can help answer any questions at any time. 🌟 Cheers, Kevin
great app, easy to work with. Good costumer service they replied within minutes. Good to boost your webshop
Excellent! 🙂 It's music to our ears that you are happy with our app and customer service! If there's anything else you need help with, please let us know. We're here to help! Cheers, Kevin
The live chat option is really great - they are super responsive and troubleshoot quickly. The app overall is really easy to use and easy for our customers too! The free option is fantastic, I can only imagine what the paid version is like. Thanks Rivo!!
We are so glad you had a 5-star experience in using our app! Thanks so much for the positive feedback and 5-star review! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 All the best, Kevin
First off, let me just say this-
Abbie is hands down the most extraordinary customer service agent I have ever had the pleasure of working with. She not only goes ABOVE and BEYOND to make sure you have everything you need- But Abbie truly cares about YOU and your BRAND. I know most of us aren't tech-savvy but she takes the time to not only provide you with relevant information but she even give you key information to help see you win as a business owner.
Agents like Abbie are the reason why I am leaving a review today. This is one of my favorite apps. It's very important to build relationships with your customers. Thanks Abbie! Give her a raise or I'll hire her ❤
You are amazing! ✨ This review made our day! Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin
I haven't launched my site yet. I am setting everything up and ensuring the site is set up the way I need it to be. I came across this app through recommendations on Google. I had an issue with adding a dedicated page to my site. Inside the app you can ping customer service if you have questions/issues. Less than fifteen mins after posting the message, the rep reached out to me and was able to fix my issue.
The options that come with this app and the amazing customer service that I just experienced is well worth the subscription!!
Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Great app, very easy to use. Helpdesk was very responsive and they went above and beyond to help with all the questions.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟
Cheers, Kevin