Reviews (2,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement, noting significant increases in both areas within the first 30 days of use. It is praised for its easy setup and smooth integration with Shopify, making it accessible for those with limited technical skills. Features like customizable loyalty program templates, pop-ups, and reviews are highlighted for their effectiveness in retaining customers and attracting new ones. The app's performance is described as reliable, enhancing business operations smoothly. Support is frequently commended for being quick and friendly, with team members like Jel, Arianne, and Abbie receiving specific mentions for their outstanding assistance.
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Great expert costumer service, very helpful and careful.
I would love to keep using their app in future
Glad you love our app and customer support. Thanks for the 5-stars! 🌟 Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊Best wishes, Kevin
Mary was great with helping me set up the app! Great customer service! Looked over several rewards apps too and this one has the best free options, and tons of features for the paid version.
Thanks for the 5-Star review and for choosing our app! So happy that you enjoyed your interaction with us. Let us know if any questions arise, or we can help along the way! 😊 Best wishes, Kevin
Pete was very helpful and respectful, he was very informative explaining every detail on Rivo appliactions, Amazing service A++++++++
Thank you for sharing your experience with us! We strive to provide excellent service and helpful information. Your feedback is much appreciated!
- Lea & Rivo Team
The App is amazing! It definitely draws more customers to the store. Also the customer service is simply outstanding! Thank you for the support!
We're so glad you are loving our app. Thank you so much for the awesome review! Cheers, Kevin
Glad I can add this to my store to increase sales. It was super easy to get this up and running and a huge plus that it's free!
Thanks so much for sharing your review with us and the community! 🙌 Cheers, Katherine
I love the app they give great customer service and my customers love the loyalty points !!! It's effortless.
So glad you are loving our app and customer service! ✨ Thank you so much for the 5-Star review and positive feedback! Cheers, Kevin
Best customer service I have received! Would recommend the app for loyalty program as I think it will meet our needs!
This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Much appreciated, Kevin
Easiest customer service experience I've ever had. Arianne was wonderful and super helpful. Even gave me recommendations to grow my site.
We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin
App is seamless and installation is automatic. Without any paid plans you can customize certain wording and colors to match brand and edit rewards and point per task. Great to for increasing your customer return rate. After a few sales would recommended upgrading to get the best return.
🤩 This review made our day! Your honest and thoughtful feedback means everything to us. If there's anything we can help with, please don't hesitate to let us know. We're always here to help. All the best, Kevin
Customer service is superb and Abbie is kind and helpful. She is lighthearted and made communicating very easy. Thank you Abbie. I am still new to the app and I am learning, but I have no complaints!
We're so happy that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin