TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,261)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and easy setup, enhancing Shopify store management and customer engagement. Key features include customizable review widgets, automated review requests, and photo and video reviews that boost customer trust. The support team is noted for their quick and efficient issue resolution. This app is valued for its ability to improve store operations and conversion rates.

December 26, 2024

It's one of the most useful apps, so we can "re-organize " our selling products. I talked with Sam , he was very helpful not only at the "product reviews" app but he also informed me and about other TYDAL apps.
Thank you Sam!!!

theritualproject
Greece
Over 1 year using the app
TYDAL replied January 1, 2025

Thank you for the great feedback! We're thrilled our support could help you make the most of our apps. We're here whenever you need us! 😊
- Kevin & TYDAL Team

February 13, 2025

I had an small issue with the TYDAL Reviews app, and Adrian provided outstanding support! He was quick to respond, patient, and incredibly knowledgeable. He not only solved my problem efficiently but also guided me through the process with clear explanations.

Customer service like this makes a huge difference! I highly recommend TYDAL Reviews, not just for its great features but also for the top-notch support team. Thanks again, Adrian!

Bengtsfors
United States
3 months using the app
TYDAL replied February 17, 2025

Amazing! We're so glad our support team was able to resolve your issue quickly and guide you through the process. Your recommendation means a lot to us—thank you for choosing TYDAL Reviews! We're always here to help whenever you need us!
- Kevin & TYDAL Team

January 12, 2025

Tydal has been so helpful with any questions I have. Sam has been a really great support and I really appreciate him for helping me with my shopify store. Would highly recommend! - Michael from Island Life Apparel

Island Life Apparel Inc.
Canada
About 1 year using the app
TYDAL replied January 15, 2025

Thanks so much for the awesome feedback! We're so happy to hear that our support has been helpful. If you ever need anything else, feel free to reach out— we're here to help! 😊
- Kevin & TYDAL Team

November 25, 2024

I recently encountered a frustrating issue where my product reviews weren't displaying correctly on my store. Thanks to the exceptional support from Jamie at Tydal Product Reviews, the problem was quickly resolved.

Jamie not only fixed the issue but also took the initiative to customize the layout and positioning of the review section, significantly improving the overall look and feel of my online store.

I'm incredibly impressed with the level of expertise and dedication provided by Tydal's Product Reviews support team. They truly went above and beyond to ensure a seamless experience.

MNE Waste Management
South Africa
Almost 2 years using the app
TYDAL replied November 26, 2024

We're thrilled to have quickly resolved your issue and improved your store's look! Thanks for your kind words. 😊
- Kevin & TYDAL Team

January 22, 2025

Recently started using TYDAL and I can say, I really appreciate the customer service chat support, it was simple and quick. I talked with Sam, he was very helpful and nice. Looking forward to using TYDAL more after the experience I've had.

Art By Raghni
United States
4 months using the app
TYDAL replied January 24, 2025

Thank you for the great feedback! We're so happy to hear that our customer service made a positive impact. Enjoy using TYDAL, and if you ever need more help, we’re here for you! 😊
- Kevin & TYDAL Team

December 10, 2024

The support team were incredibly helpful after I told them how this had to work on my shop site. I wanted this App to function in a specific way and they made that happen! Great team effort. Thanks.

Inspire a Mind / IAM
United States
7 months using the app
TYDAL replied December 12, 2024

Thanks for sharing your experience! We’re thrilled we could help tailor the app for your shop. Your feedback means a lot to us! Let us know if you need anything else! 😊
- Kevin & TYDAL Team

December 29, 2024

Great service from Sam, just started using TYDAL but excited to give it a try, and based on the first customer service interaction I have had, I have high hopes the rest of the service will follow. Great app so far.

Safely Fashion Powered by FireBar Labs
United States
3 months using the app
TYDAL replied January 1, 2025

We're excited to have you on board and glad your first experience was positive! Thanks for giving TYDAL a try, and we hope to continue meeting your expectations. 😊
- Kevin & TYDAL Team

January 7, 2025

I've been looking for several review apps on shopify app store, and I can say for sure that this is one of the best free review apps. From customization to mail automation, there are many useful functions built in. Also, the support team was very kind and responded to my requests promptly.

ainokatachi
Japan
29 days using the app
TYDAL replied January 8, 2025

Thank you for the amazing review! We're thrilled to hear you find the app so useful and that our support team was able to assist you promptly. We're here whenever you need us! 😊
- Kevin & TYDAL Team

January 23, 2025

Love, love, love it! It just works seamlessly and if you are confused, don't worry because the customer service is the bomb. I don't think i've come accross a better one so far. They go beyond, even when you are not a paid customer yet :-) The documents and video's they have to explain how you have to do certain things within the app are very concise and super easy to follow. I hardly take the time to write reviews, but they honestly deserve one!

PRINTGLES
Netherlands
2 months using the app
TYDAL replied January 27, 2025

Wow, thank you for the amazing review! We’re so happy the app is working seamlessly for you and that our customer service has made such a positive impact. Your support means the world to us!😊
- Kevin & TYDAL Team

Edited January 11, 2025

I had great support from Jamie; she was invaluable and immediately responded and understood my request
I would suggest any Shopify Store installing this useful application

Zara-Craft
United States
Almost 2 years using the app
TYDAL replied January 13, 2025

We’re so glad to hear our support team was able to help right away. We truly appreciate your recommendation and are here anytime you need assistance! 😊
- Kevin & TYDAL Team