TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,138)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support and ease of use. It features automated review requests and supports photo and video reviews, enhancing store credibility. The customizable review widgets improve conversion rates and seamlessly integrate with Shopify. Despite being free, it offers services and functionality expected from paid apps, making it valuable for budget-conscious or new e-commerce merchants.

December 26, 2024

It's one of the most useful apps, so we can "re-organize " our selling products. I talked with Sam , he was very helpful not only at the "product reviews" app but he also informed me and about other TYDAL apps.
Thank you Sam!!!

theritualproject
Greece
Over 1 year using the app
TYDAL replied January 1, 2025

Thank you for the great feedback! We're thrilled our support could help you make the most of our apps. We're here whenever you need us! 😊
- Kevin & TYDAL Team

November 25, 2024

I recently encountered a frustrating issue where my product reviews weren't displaying correctly on my store. Thanks to the exceptional support from Jamie at Tydal Product Reviews, the problem was quickly resolved.

Jamie not only fixed the issue but also took the initiative to customize the layout and positioning of the review section, significantly improving the overall look and feel of my online store.

I'm incredibly impressed with the level of expertise and dedication provided by Tydal's Product Reviews support team. They truly went above and beyond to ensure a seamless experience.

MNE Waste Management
South Africa
Almost 2 years using the app
TYDAL replied November 26, 2024

We're thrilled to have quickly resolved your issue and improved your store's look! Thanks for your kind words. 😊
- Kevin & TYDAL Team

December 10, 2024

The support team were incredibly helpful after I told them how this had to work on my shop site. I wanted this App to function in a specific way and they made that happen! Great team effort. Thanks.

Inspire a Mind / IAM
United States
7 months using the app
TYDAL replied December 12, 2024

Thanks for sharing your experience! We’re thrilled we could help tailor the app for your shop. Your feedback means a lot to us! Let us know if you need anything else! 😊
- Kevin & TYDAL Team

November 20, 2024

Tydal makes collecting reviews simple. We ran into an issue and Sam from the support team was super friendly, quick, and helpful all while using the chat function at 11:30pm. Very nice to know that we can get help at any time!

Puzzles of Color
United States
12 months using the app
TYDAL replied November 21, 2024

Thanks for the great review! We're glad our support team could assist you effectively, even late at night. It's wonderful to hear that our 24/7 chat is helpful! 😊
- Kevin & TYDAL Team

January 12, 2025

Tydal has been so helpful with any questions I have. Sam has been a really great support and I really appreciate him for helping me with my shopify store. Would highly recommend! - Michael from Island Life Apparel

Island Life Apparel Inc.
Canada
About 1 year using the app
TYDAL replied January 15, 2025

Thanks so much for the awesome feedback! We're so happy to hear that our support has been helpful. If you ever need anything else, feel free to reach out— we're here to help! 😊
- Kevin & TYDAL Team

December 29, 2024

Great service from Sam, just started using TYDAL but excited to give it a try, and based on the first customer service interaction I have had, I have high hopes the rest of the service will follow. Great app so far.

Safely Fashion Powered by FireBar Labs
United States
3 months using the app
TYDAL replied January 1, 2025

We're excited to have you on board and glad your first experience was positive! Thanks for giving TYDAL a try, and we hope to continue meeting your expectations. 😊
- Kevin & TYDAL Team

January 7, 2025

I've been looking for several review apps on shopify app store, and I can say for sure that this is one of the best free review apps. From customization to mail automation, there are many useful functions built in. Also, the support team was very kind and responded to my requests promptly.

ainokatachi
Japan
29 days using the app
TYDAL replied January 8, 2025

Thank you for the amazing review! We're thrilled to hear you find the app so useful and that our support team was able to assist you promptly. We're here whenever you need us! 😊
- Kevin & TYDAL Team

Edited January 11, 2025

I had great support from Jamie; she was invaluable and immediately responded and understood my request
I would suggest any Shopify Store installing this useful application

Zara-Craft
United States
Almost 2 years using the app
TYDAL replied January 13, 2025

We’re so glad to hear our support team was able to help right away. We truly appreciate your recommendation and are here anytime you need assistance! 😊
- Kevin & TYDAL Team

January 9, 2025

Always quick to help, great service by Sam and easy to use tool - thanks Tydal!

Bone and Grey Bridal
Singapore
Over 1 year using the app
TYDAL replied January 10, 2025

Thank you for the great feedback! We're so glad to hear that Tydal has been easy to use and our service has been quick and helpful. We're here anytime you need us! 😊
- Kevin & TYDAL Team

November 16, 2024

Great app and great customer service. Sam was great and helped improve the reviews function in no time. This app gets me lots of reviews and definitely helps with sales. Thanks again.

3DReefing
United States
3 months using the app
TYDAL replied November 18, 2024

Thanks for your fantastic review! We're thrilled to hear our app and customer service have positively impacted your reviews and sales. We're here whenever you need us—thanks again for choosing us!
- Kevin & TYDAL Team