TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,524)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating review requests, which simplifies collecting customer feedback and boosts engagement. Its seamless integration and user-friendly interface enhance the experience for both merchants and customers. Features like review customization, and support for photo and video reviews are particularly valued. The app is reliable with few reported issues, and customer support is frequently praised for its responsiveness, with staff members like Jamie, Sam, and Arianne receiving specific commendations. The availability of a free plan also adds substantial value, making it a favored choice among merchants.

May 19, 2024

I've had a fantastic experience using this app! It's user-friendly and makes leaving reviews a breeze. The quality of the products is top-notch as well. Highly recommend for anyone looking for a reliable and efficient way to share their feedback!

Inspiressences
United States
3 months using the app
TYDAL replied May 21, 2024

We're thrilled about your fantastic experience! Glad you find the app user-friendly and enjoy our top-notch products. Thanks for recommending us!
- Kevin & TYDAL Team

April 24, 2024

Sam was amazing today. He patiently answered all the questions I asked and helped me. He also warned me about the app being free and initiated the process for the payment I made to be refunded to the company. I am very happy with the service I received. Thanks again, Sam

Sona
Ireland
About 1 year using the app
TYDAL replied April 25, 2024

Thank you for the kind words! We're so glad we could help answer your questions and ensure a smooth refund process. We're here whenever you need us!
- Kevin & TYDAL Team

Edited June 22, 2024

Awesome Free app! love how simple it is and actual works and is easy to use. Sam was a good customer service person!

Serenitygifts.com.au
Australia
11 months using the app
TYDAL replied May 14, 2024

Delighted you're enjoying the app! Keep exploring its simplicity and efficiency. Let us know if you need any assistance along the way!
- Kevin & TYDAL Team

June 6, 2024

So happy with the TYDAL apps. I have been using most of their apps and haven't had any issues. Customer service is so quick to respond and help with any questions no matter the time. Everything is great no complaints at all.

Braidslacewigs
United States
About 1 month using the app
TYDAL replied June 7, 2024

Thrilled to hear you're enjoying our TYDAL apps! Your satisfaction is our top priority. Don't hesitate to reach out if you need anything. Thanks for your support! 🚀
- Kevin & TYDAL Team

June 24, 2024

If there is any problem, they help immediately, so much help is not needed :) I would like to thank Sam especially for his help. I definitely recommend this app.

Dede Duş
Türkiye
About 2 months using the app
TYDAL replied June 26, 2024

Thanks for your kind words! We're thrilled to hear our support team could help you out. Your recommendation means a lot to us! 😊
- Kevin & TYDAL Team

June 8, 2024

The tool didn't look good on my website at first, but Tydal's support was very responsive, and Jamie helped me with everything. She helped me with the code and did some custom UI/UX work like I requested.

I hope the feature I requested comes soon, as it can help many ecommerce brands like ours.

I wouldn't mind paying for it if the support is just like this and they keep on adding features to it.

RUSH BY KIRA
India
7 days using the app
TYDAL replied June 10, 2024

Thanks for sharing your experience! We're glad we could assist you promptly. We're constantly improving our tool, and your feedback helps us grow. Stay tuned for updates! 😊🛠️
- Kevin & TYDAL Team

June 28, 2024

It's a great review App for Shopify. Customer service is a fast add-on, and you can customize your reviews to grow sales initially.
I strongly recommend this app to all startups and Shopify owners

2-peace
India
24 days using the app
TYDAL replied July 1, 2024

Thanks for the glowing recommendation! We're delighted to hear our review app is helping boost your sales on Shopify. We appreciate your support and wish you continued success!
- Kevin & TYDAL Team

Edited May 22, 2024

Hands down best support among any apps on Shopify. Sam was awesome, fast knowledgeable and happy to help.
The app itself is simple, robust and it provides everything I need (list reviews instead of grid, ability for customers to upload photo or video, and email reminders for customers to leave a review).
Easy 5 stars!

Update: I had some issues to show the reviews on the site (problems on my side, not the app), and Jaime was great. She was quick and well informed, tnx.

joujoubotanicals.com
Croatia
8 days using the app
TYDAL replied May 17, 2024

Thank you so much for your glowing review! We're thrilled our support team exceeded your expectations. Your satisfaction means the world to us! 🌟
- Kevin & TYDAL Team

May 23, 2024

After years of using another popular review app and realizing that I was overpaying each month for features I don't use it was time to move. After checking several other apps I found Tydal with the same clean grid layout and on top of that it was free. After reaching out to the support team I was quickly instructed on how to import and move all my reviews to TYDAL and everything worked out smoothly. Very clean and simple review app without an overwhelming amount of unnecessary features.

Stand Out Bikes
Latvia
6 days using the app
TYDAL replied May 27, 2024

We're thrilled you made the switch to Tydal! Keeping it simple and efficient is our aim. Thanks for choosing us and for the kind words! 😊🌟
- Kevin & TYDAL Team

June 24, 2024

Loved using this app so far! Really convenient for customers to leave reviews on Shopify site!

Circuit Swag
India
19 days using the app
TYDAL replied June 25, 2024

Fantastic to hear you're finding it convenient! We love making things easier for you. Reach out anytime—we're here to help!
- Kevin & TYDAL Team