TYDAL Product Reviews App

This app seems like a powerful tool for gathering and showcasing customer reviews. I'm looking forward to seeing how it enhances customer trust and boosts engagement on my store.
Sam provided outstanding support. He was incredibly helpful, friendly, and responsive throughout the process. The VIP status and additional support perks are much appreciated!

Overall, I'm very pleased with both the app and the support experience. Thank you for making this such a positive experience!

Customer service is top notch!! I've run across a lot of Apps where people are cool but TYDAL is awesome. They go above the call of duty during an ordinary chat. For example, today I chatted with Sam to ask about removing "company" branding which he was happy to do upon verification of my store. He didn't wait for me to give him my URL, he did his own search and asked if it was correct. It was. I mean, wow. He was super courteous and friendly while remaining professional. 5 Solid Stars

Awesome! The response time was quick, and Adrian who assisted me was very helpful and professional. Looking forward to the reviews from our customers. Thanks for this cool app, keep it up!

TLDR: Awful app, Had a horrific time with the support staff in the end had to uninstall this app and move to a different review service that we are beyond satisfied with.

Installed this app, didn't look too bad, had a alright feature set for the price, shortly after installing we noticed that review requests were being sent out immediately despite having set them in the app to send 14 days after dispatch, we flagged this to support and a ticket was opened after months of chasing and asking for a timeline on the resolution we got nothing, not being able to bear the harm being caused, and not receiving any reviews due to the immediate request(Before customers had received their orders) we were left with no choice to remove this app from our store and move over to a different provider that we are extremely happy with.

We will not be using this service ever again and I encourage you not to either!

Always have a good experience with their customer service. 10/10

Team is super helpful and nice, and everything about their features is so great. I love that I was able to customize so much of how I wanted my reviews to look like.

A special shoutout to — SAM & Jammie
I can't say enough good things about the TYDAL app! It has completely transformed the way we manage our Shopify store, making the entire process seamless and efficient. The features are user-friendly and have added immense value to our operations. The team was incredibly responsive and went above and beyond to ensure all our questions were answered and everything was set up perfectly. Excellent service and an amazing app! Highly recommend! Very Satisfied

This app is highly recommended to anyone who is starting an online business. The support team is also incredible and very helpful. They even gave me extra tips to customize my store.

Customer service is amazing. Easily installed. I recommend this app for starter or seasoned stores.

Great app. Easy to install and the support is great. Please consider and option where reviews can automatically added to website.