TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (4,401)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting trust and conversion rates through effective customer review management. They value its user-friendly interface, customizable review widgets, and features like automated review requests and photo/video reviews. The app integrates smoothly with Shopify and is noted for its reliability and responsive support team, making it a valuable tool for enhancing store credibility.

March 9, 2025

Perfect review app for my business. I highly recommend.

Jiana Deon
United States
About 2 years using the app
TYDAL replied March 11, 2025

Thank you for the amazing review! We're so happy to hear the app is a perfect fit for your business. We appreciate your recommendation and are here if you need any support!
- Kevin & TYDAL Team

March 18, 2025

Great service! Sam is extremely professional and quick to help with anything.

Media Luna
United States
10 months using the app
TYDAL replied March 20, 2025

Thank you for the fantastic feedback! We're so glad to hear you had a great experience with our service. We’re always here to help, and we truly appreciate your kind words!
- Kevin & TYDAL Team

January 7, 2025

I've been looking for several review apps on shopify app store, and I can say for sure that this is one of the best free review apps. From customization to mail automation, there are many useful functions built in. Also, the support team was very kind and responded to my requests promptly.

ainokatachi
Japan
29 days using the app
TYDAL replied January 8, 2025

Thank you for the amazing review! We're thrilled to hear you find the app so useful and that our support team was able to assist you promptly. We're here whenever you need us! 😊
- Kevin & TYDAL Team

February 24, 2025

This amazing full-featured review app has been amazing. Being able to remove their branding with just a simple conversation with Sam in customer service was great. I build a lot of Shopify sites and I'll be recommending Tydal to all my clients

Extra Scentsory Co.
United States
22 days using the app
TYDAL replied February 26, 2025

Thank you for the fantastic review! We're so glad to hear that Tydal has been a great fit for you and that our customer service was able to assist you smoothly. We truly appreciate your recommendation and look forward to helping your clients too! 😊
- Kevin & TYDAL Team

March 13, 2025

Tydal product reviews app is the best review app I have ever used. The UI and UX are also great, and customer service is excellent.

Comforta
India
6 months using the app
TYDAL replied March 17, 2025

Thank you so much for the amazing review! We're thrilled to hear you love the app and the support. We’re here whenever you need us—thanks for choosing Tydal!
- Kevin & TYDAL Team

February 12, 2025

I had an amazing experience with Andrian and Tydal! Their customer service is top-notch—friendly, responsive, and genuinely helpful. They go above and beyond to ensure everything runs smoothly, making the whole process effortless. The VIP treatment was a pleasant surprise, and their dedication to customer satisfaction is truly commendable. Highly recommend them for anyone looking for exceptional service! ✨

SDG Mirrors
India
5 months using the app
TYDAL replied February 13, 2025

Thank you for the incredible feedback! We're thrilled to hear you had such a positive experience. Providing top-notch service and making things effortless is what we're all about. We truly appreciate your recommendation! ✨
- Kevin & TYDAL Team

March 23, 2025

I would recommend this app. The chat service was prompt and the experience with Sam was awesome. He answered all my questions and even recommended some helpful points for a better customer experience on my shop.

TayKyra's Gifts
United States
About 2 months using the app
TYDAL replied March 24, 2025

Thank you for the fantastic review! We're thrilled to hear our support team was prompt and helpful, and that the recommendations improved your shop's customer experience. We truly appreciate your recommendation!
- Kevin & TYDAL Team

February 8, 2025

This application is extremely simple and easy to use, and it serves as an excellent up-sell tool that also enhances our customers’ trust in us. It perfectly fills the gap of features that the official Shopify platform lacks. I am very grateful to Jamie for her enthusiastic support with my store, unlocking many of the features I needed. Words cannot express my gratitude.Thanks again.

ROBOTBUY
Hong Kong SAR
About 1 month using the app
TYDAL replied February 10, 2025

We're so happy the app has helped enhance your store and customer trust. It’s great to know that our support team could assist in unlocking the features you needed. We're always here to help and appreciate your gratitude!
- Kevin & TYDAL Team

December 29, 2024

Great service from Sam, just started using TYDAL but excited to give it a try, and based on the first customer service interaction I have had, I have high hopes the rest of the service will follow. Great app so far.

Safely Fashion Powered by FireBar Labs
United States
3 months using the app
TYDAL replied January 1, 2025

We're excited to have you on board and glad your first experience was positive! Thanks for giving TYDAL a try, and we hope to continue meeting your expectations. 😊
- Kevin & TYDAL Team

January 28, 2025

I had an amazing experience with TYDAL Reviews' Shopify extension, and I have to give a special shoutout to Adrian in customer support. His assistance was top-notch—helpful, patient, and efficient in addressing all of my questions. The extension itself is incredibly user-friendly and seamlessly integrates with Shopify, helping us gather and manage reviews effortlessly. Highly recommend both the product and the fantastic support team, especially Adrian!

IRODOT
Pakistan
3 months using the app
TYDAL replied January 30, 2025

Thank you so much for the fantastic review! We’re thrilled you had such a great experience with both the TYDAL Reviews app and our support team. We’re always here to help – appreciate your recommendation!
- Kevin & TYDAL Team