Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective collection and management of customer reviews, boosting trust and sales. They praise its user-friendly interface, automated review requests, and customization options. The customer support, especially agents like Mica and Abbie, is often highlighted for its efficiency. Merchants value the free plan for its comprehensive features and scalability. The app also improves website aesthetics and allows unlimited email sending.

December 7, 2023

Rivo Product Reviews App & UGC is a game-changer! This app effortlessly streamlines customer reviews and user-generated content. The user-friendly interface and customization options make integration seamless. The UGC feature adds authenticity to product pages, boosting customer trust. With efficient automation and responsive support, Rivo is a must-have for any e-commerce store. Five stars!

FidgetBlaster™
Netherlands
2 months using the app
TYDAL replied December 13, 2023

Thanks for the awesome review! We're thrilled our app helps your store shine. Your kind words mean the world to us!
- Lea & Rivo Team

January 9, 2024

Wow, this app is absolutely amazing and it won't cost you a dime! Mica, the customer service rep., was an absolute gem. She was so incredibly helpful and provided me with all the information I needed, even though I'm not very tech-savvy. I feel incredibly lucky to have stumbled upon both the app and the wonderful assistance of Mica. Thank you so much GUYS!!

The Milk N Honey
United States
11 days using the app
TYDAL replied January 12, 2024

Thrilled to hear you love our app and find it helpful! Your feedback means the world to us. Thank you so much!
- Lea & Rivo Team

November 14, 2023

The application has a top notch support. The chat is available and you can get a response right away. Abbie helped me to remove the Rivo brand and gave me additional useful advice and information regarding my website. The app is working properly sending review requests to customers, which are very important for any business. The app interface it’s easy to navigate and use. I highly recommend

Gardening Plants And Flowers
United States
9 months using the app
TYDAL replied November 17, 2023

Thanks a bunch! So glad you find our app and support helpful. Your kind words and recommendation truly made our day.
- Lea & Rivo Team

January 15, 2024

Great slient services they respond reallly quickly when there's a problem. I really like this app.

Sonora
Canada
2 months using the app
TYDAL replied January 17, 2024

Thank you for your positive review! We're delighted to hear you're satisfied with our quick response and services. Your enjoyment of our app means a lot to us!
- Kevin & Rivo Team

January 8, 2024

Pete was great, easy to work with and fast to respond.

Buswell
United States
About 1 year using the app
TYDAL replied January 12, 2024

So happy you had a great experience! Thanks for your feedback!
- Lea & Rivo Team

November 23, 2023

I would recommend this review app to anyone with a business. it's easy to navigate and easy to allow customers to leave reviews. very easy to understand and installing the app was not an issue.

For Your Glory
United States
8 months using the app
TYDAL replied November 28, 2023

So glad you're loving our app! Thanks for recommending us. Keeping things simple and user-friendly is our goal!
- Lea & Rivo Team

January 15, 2024

Arianne help me today and was very care and respond my question. Love this app!

Raymar Artful
United States
6 months using the app
TYDAL replied January 17, 2024

Thanks for your positive review! We're thrilled we could help and respond to your questions with care. So happy to hear you love our app!
- Kevin & Rivo Team

January 10, 2024

Amazing app, good customer service. Thank you Abbie for help, customer service experience and suggestions. <3 Thank you Rivo that you exist

CATMEME
Lithuania
27 days using the app
TYDAL replied January 12, 2024

Glad to hear you had a great experience! Your kind words and continued support for Rivo mean a lot to us. Thank you so much!
- Lea & Rivo Team

December 7, 2023

Absolutely delighted with the app and the incredible support we've received, particularly from Lady Abbie. Her kindness and exceptional assistance have truly made a difference. The app is user-friendly and efficient, and the support team's responsiveness has exceeded our expectations. We're more than happy to leave a positive review for such an outstanding service. Keep up the excellent work!

El Nue Cup™
Spain
2 months using the app
TYDAL replied December 13, 2023

So glad you're happy with our app and support team! Thanks for your kind words and awesome review!
- Lea & Rivo Team

January 15, 2024

Product is good and easy to understand, and team response (Ms. Arianne) was also great and supportive, but Rivo app is a bit costly (14 days trial) for beginners as compared to judge.me (free plan forever) and Air app (avada) free.

Prime Pace
Pakistan
6 days using the app
TYDAL replied January 17, 2024

Thanks for your feedback! We're happy you like our app and support. Your input on pricing is valuable, and we'll definitely keep it in mind as we strive to meet our users' needs.
- Kevin & Rivo Team