TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,778)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

September 3, 2024

Great customer service from Sam. I love how it's free and easy to use. The reviews help make my store look a lot more credible!
I've experienced the review glitch some are speaking of (when you click a button it brings up the entire review instead, or a different one altogether, but it's a bit of a minor inconvenience compared to all the positives!

Void Custom Candle Co.
Canada
Over 1 year using the app
TYDAL replied September 5, 2024

Thanks for the great feedback! We’re glad you find the app helpful. We're aware of the glitch and are working to fix it. Appreciate your patience! 😊
- Kevin & TYDAL Team

November 9, 2024

I just was working with Adrian and he was great. The app works exceptionally well and supported by a world class support team. Some apps have support which will take days to get a response. I always received immediate assistance, even on weekends like today. VERY HAPPY CUSTOMER

Ariana & Evans
United States
24 days using the app
TYDAL replied November 11, 2024

We're thrilled you're happy with the app and our support! Thanks for being a great customer. 😊
- Kevin & TYDAL Team

September 29, 2024

Great free app with a fantastic customer support.

Very straightforward review system, you can set and design review request emails with a coupon code option.

You can display review stars everywhere where you want.

Also you can set a reviews comment section to your store,
you can manage review comments very well in your site with this app.

And in the app you will find detailed and professional settings for everything what you could need.

The overall look of the review system looks really good and professional and the management side of this app is superb.

10 out of 10, excellent app.
A customer from Hungary.

Biscottíz
Hungary
6 days using the app
TYDAL replied October 1, 2024

We're thrilled to hear such glowing feedback, especially about the versatility and professionalism of our review system! Thanks for the perfect rating and for choosing our app. 😊
- Kevin & TYDAL Team

October 10, 2024

had a small issue with my import and connected with customer support team Jamie , she was on it immediately and helped me to resolve the issue , support is 10-star! well if i can give extra 5

StealsDeal.co.uk
United States
3 months using the app
TYDAL replied October 14, 2024

Thanks for your awesome review! We're glad we could quickly resolve your issue. Your extra stars made our day! 😊
- Kevin & TYDAL Team

November 9, 2024

Definitely recommend to others! I had trouble with how to show it on my website, but Sam helped very quickly and efficiently that it got solved within minutes! Amazing service. This app is excellent for small businesses, with its free price and its simple and straightforward app.

Koalajoo Studio
Canada
5 days using the app
TYDAL replied November 11, 2024

We're thrilled about your positive experience and that our support team could assist you so quickly! Thank you for recommending us and for highlighting the value our app brings to small businesses. 😊
- Kevin & TYDAL Team

October 3, 2024

We've been using TYDAL for a while now. Here's what's up:

- Great customer support,
- Amazing interface for leaving reviews,
- I like the UI but would love it if the reviews were a little bigger

What's missing?

- An option to display the reviews on the product cards

Overall, 4.8/5.

Then again, it's FREE.

Viral Threads
India
23 days using the app
TYDAL replied October 7, 2024

Thanks for the detailed feedback and high rating! We’re glad you’re enjoying TYDAL. Noted on your suggestions—always looking to improve! 😊
- Kevin & TYDAL Team

November 16, 2024

Tydal has been a great addition to our store. It’s free to use, super user-friendly, and makes managing reviews a breeze. The customer support is top-notch—fast, helpful, and always on point. If you’re looking for a reliable reviews app, this one’s a no-brainer. Highly recommend!

Elev8
South Africa
22 days using the app
TYDAL replied November 18, 2024

Thanks for the amazing feedback! We're so glad Tydal has been a great fit for your store and that you're enjoying the user-friendly features and top-notch support. We appreciate the recommendation!
- Kevin & TYDAL Team

September 26, 2024

Great support via live chat within the app. Sam was impeccable on customer service and resolved all questions immediately. App functionality is superb and has everything you need, including email automation for those crucial customer photo and video reviews.
Great app, look forward to the future using this app.

FitBox Evolution
United Kingdom
About 1 month using the app
TYDAL replied September 30, 2024

We're thrilled to hear about your positive experience with our live chat and app functionality! Thanks for the great feedback, and we look forward to supporting your future success. 😊
- Kevin & TYDAL Team

September 10, 2024

super helpful & friendly support team on the livechat, seamless integration with the heavily modified shopify theme. Thanks guys!!

MusicStreet
United Kingdom
Over 1 year using the app
TYDAL replied September 12, 2024

Thanks for the shoutout! We're thrilled to hear our support team and integration worked out so well for you. 😊
- Kevin & TYDAL Team

August 26, 2024

app is a bit hard to configure , with not so much features as other apps but its free and with very good customer support i got help from Jamie and she did a lot for me and even a custom css and she helped for 3 hours, best customer service ever had, app has much to improve but a lot of potential very satisfied from the app and the customer service and ** Jamie** should get a promote and a raise

Shoes Criminal
Israel
2 months using the app
TYDAL replied August 28, 2024

Thanks for sticking with us and for the valuable feedback! We’re thrilled to hear about your positive experience with our support team. We're committed to improving and value your input!
- Kevin & TYDAL Team