TYDAL Product Reviews App

TYDAL Product Reviews App

Built for Shopify

Reviews (2,523)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating review requests, which simplifies collecting customer feedback and boosts engagement. Its seamless integration and user-friendly interface enhance the experience for both merchants and customers. Features like review customization, and support for photo and video reviews are particularly valued. The app is reliable with few reported issues, and customer support is frequently praised for its responsiveness, with staff members like Jamie, Sam, and Arianne receiving specific commendations. The availability of a free plan also adds substantial value, making it a favored choice among merchants.

June 24, 2024

I would like to give this app a billion stars they are so helpful easy supportive and they will help your store to get better

CROSSxNAILS WearGood
United Kingdom
About 2 months using the app
TYDAL replied June 26, 2024

Wow, a billion stars! Thanks so much! We're thrilled to help and really appreciate your support. Here's to making your store even better! 😊
- Kevin & TYDAL Team

May 31, 2024

Over the last weeks, I've tried a half dozen or more review apps, looking for one that was suitable for a one-product shop, also had video and image reviews, and was in my price range. Tydal is definitely it. It allows for a lot of control and customization, which is important to me, and also WORKS without too much messing around with code (if at all)
To top it off, their customer service is FANTASTIC! I'm usually the type that never asks or takes anyone up on assistance, but their phenomenal rep Jamie (who also compiles their in-depth tutorials) gave me quite a few invaluable bits of guidance to help me transition my site to this platform more easily, and make use of its many features. I'm very pleased.

Read To Me
United States
1 day using the app
TYDAL replied June 3, 2024

Thank you for your thorough feedback! We're thrilled you found Tydal to be the perfect fit for your shop. Our team is always here to help!
- Kevin & TYDAL Team

June 28, 2024

Excellent application, simple to use, responsive support, in short, perfect :)

Pyrénées Leurres&Co
France
7 months using the app
TYDAL replied July 1, 2024

Thank you so much for your excellent review! We're thrilled you find our app easy to use with responsive support. Your satisfaction means a lot to us!
- Kevin & TYDAL Team

May 6, 2024

Awesome app! Can't believe it's free while all those other apps charge exorbitant fees for the same if not worse app. Support is also quick and friendly. Works out of the box. I would say it's an essential app for every store. Also, check out their other email popup app which is also free! Thanks, TYDAL for your offerings. Cheers!

Velvet Beauty Co.
India
21 days using the app
TYDAL replied May 7, 2024

Thanks for the awesome review! We're so glad you're enjoying the app and our support. We appreciate you recommending us and checking out our other offerings. Cheers!
- Kevin & TYDAL Team

May 29, 2024

I had a hard time managing and importing my reviews and the support was great. I am looking forward to improve my reviews with Tydal. Thanks

Sowika
United States
About 1 month using the app
TYDAL replied May 30, 2024

We're here to help! Delighted our support team could assist you. Let's elevate those reviews together with Tydal. Thanks for your trust!
- Kevin & TYDAL Team

May 15, 2024

Definitely a professional team for a free plugin. They solved my problem within 5 minutes. It's better than other paid plugins

LunchBox
Türkiye
About 2 months using the app
TYDAL replied May 17, 2024

Wow! Thanks for the shoutout! We're dedicated to delivering top-notch service, even with free plugins. Delighted we could resolve your issue swiftly!
- Kevin & TYDAL Team

May 29, 2024

I had very excellent experience with Jamie she was very nice and helpful also she helped me to solve the problem I had so thank you very much

Myglows
Germany
About 1 month using the app
TYDAL replied May 31, 2024

We're thrilled you had an excellent experience! Thank you for your kind words. Our team is here whenever you need assistance. 😊
- Kevin & TYDAL Team

May 22, 2024

Jamie good job keep up the work. I can say one of the faster reply and best support!

ZARALOVES
United Arab Emirates
About 2 months using the app
TYDAL replied May 23, 2024

Thanks a bunch for your kind words! We're thrilled to hear you're pleased with our speedy support. We're always here to help! 😊
- Kevin & TYDAL Team

May 30, 2024

Customer support in itself makes this app worth a 5-star! Every time I am struggling to figure something out they have a customer service rep quickly respond to my inquiry.

ClipprSly
India
23 days using the app
TYDAL replied May 31, 2024

We're delighted to be of help! Thanks for the 5 stars and for appreciating our support team's quick responses. We're here whenever you need us! 🌟👍
- Kevin & TYDAL Team

May 22, 2024

Really helpful especially with the friendly support by Jamie.

Highly recommend for anyone who wants product review app for free

SaraStoneOrnaments
United Kingdom
17 days using the app
TYDAL replied May 27, 2024

Thanks for the love! We're thrilled you found our support friendly and our app helpful. Recommending us means a lot! 😊👍
- Kevin & TYDAL Team