TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

October 2, 2024

Tydal has fast chat support and the UI is also simple and good to handle. Thank you again for the great support!

UJUGLOW
Germany
10 days using the app
TYDAL replied October 3, 2024

We're thrilled to hear you're enjoying Tydal's fast support and user-friendly UI! Thanks for the wonderful feedback. 😊
- Kevin & TYDAL Team

September 13, 2024

Great app and great support, what more can you expect from a totally free app?

Code Breaker Labs
Australia
26 days using the app
TYDAL replied September 15, 2024

Thanks for the kind words! We're thrilled to exceed expectations, even with our free app. 😊
- Kevin & TYDAL Team

August 3, 2024

this is very good app usually for importing reviews and startup and the costumer support is outclass especially @Jamie she been so nice to talk and teach me every thing with every single step

Qirtas
Pakistan
About 1 month using the app
TYDAL replied August 5, 2024

Thanks for the great review! We're so glad you're finding the app helpful and our support team friendly and informative. 😊
- Kevin & TYDAL Team

June 26, 2024

This app is a fantastic feature to any site. Easy to use and integrates seamlessly. Additionally the customer service and support is fantastic (Especially Jamie!). Couldn't recommend it enough.

Lauras Little Crafts
Ireland
Almost 2 years using the app
TYDAL replied July 1, 2024

Thank you for the fantastic review! We're thrilled to hear our app is adding value to your site. We appreciate your kind words and recommendation!
- Kevin & TYDAL Team

July 12, 2024

I'm just at the beginning, but I have yet to encounter any issues like I have with other apps. I'm confident that TYDAL will bring me the success I want and will be the long-term solution I need.

Swanky Bella Boutique
United States
3 months using the app
TYDAL replied July 15, 2024

We're excited to be part of your journey! Thanks for your confidence in Tydal. Here's to your continued success—we're here to support you all the way!
- Kevin & TYDAL Team

October 10, 2024

Great experience with set up and support. Nice integration with lots of flexibility. I like the email feature. Best of all its free.

Colleen Ross Fine Art Gallery
United States
About 21 hours using the app
TYDAL replied October 14, 2024

Thank you for the great review! We're thrilled you're enjoying the setup, support, and our email feature. Here to help anytime you need! 😊
- Kevin & TYDAL Team

June 11, 2024

Customer service is great. App it's self is easy to navigate. Only negative thing to say, when looking at reviews that are left on products, it is sometimes frustrating. When you click on one review, it brings up an entirely different review and it is impossible to get to the intended review at times. Other than that glitch that needs working out, great app to have!

gussied up online
United States
Over 1 year using the app
TYDAL replied June 13, 2024

Thanks for the feedback! We're thrilled you love our customer service and find the app easy to use. We'll work on fixing that review glitch ASAP!
- Kevin & TYDAL Team

August 26, 2024

The most friendly and supportive widget creators of all!! Thanks for there work

Sunrise
United Kingdom
About 1 month using the app
TYDAL replied August 27, 2024

We're so glad you're enjoying our service! Thanks for the kind words; we love supporting our users. Here's to your success!
- Kevin & TYDAL Team

August 20, 2024

Great chat support! Thanks Adrian. I'm still working on the set-up of my webshop, but I notice that the Tydal team is willing to help if necessary.

Baby Guide
Netherlands
19 days using the app
TYDAL replied August 21, 2024

Thanks for the shoutout! We're here to help anytime you need us as you set up your shop. Don't hesitate to reach out—happy to assist!
- Kevin & TYDAL Team

October 4, 2024

I have not yet used the app, however Jamie was a great help!

E-XHALE
South Africa
7 days using the app
TYDAL replied October 7, 2024

Great to hear our support team was helpful! We hope you enjoy the app once you start using it. Thanks for the review! 😊
- Kevin & TYDAL Team