TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

November 11, 2024

It's free and very easy to set up. The team was very helpful when I reached out to them.

FairBrands
United States
9 days using the app
TYDAL replied November 13, 2024

We're glad you found the setup easy and our team helpful. Thanks for the feedback! 😊
- Kevin & TYDAL Team

August 25, 2024

Sam was super helpful! Amazing customer service!

KKC Supply Co, LLC
United States
Over 1 year using the app
TYDAL replied August 27, 2024

Thanks for the shout-out to our customer service team. We're here to help anytime! 😊
- Kevin & TYDAL Team

October 20, 2024

helpful staff (Sam), great app! one feature I am interested in seeing being added is multilingual support. if this is added, 5/5 for sure

JCG Nutrition
Cyprus
About 2 months using the app
TYDAL replied October 22, 2024

Glad you're loving the app and our team! Thanks for the suggestion on multilingual support—we're on it! Here to keep improving for you. 🌟
- Kevin & TYDAL Team

August 10, 2024

This app is amazing. Appreciate that it's offered for free. Their support is incredible. Jamie helped resolve an issue with me and only took 5 minutes. You need this app for your store!

The Hippie Hanger
United States
About 1 month using the app
TYDAL replied August 11, 2024

Thank you for your fantastic review! We're so glad our support could assist you swiftly. Thrilled you're loving the app! 😊
- Kevin & TYDAL Team

September 25, 2024

The support is awesome. Very well done. I had a conversation with Sam from support team and I'm more than happy from his service!

TheoLight
Bulgaria
13 days using the app
TYDAL replied September 26, 2024

We're so pleased to hear you had a great experience with our support team! Thanks for the awesome feedback. 😊
- Kevin & TYDAL Team

August 8, 2024

Exceptional Customer Service by Jamie
Jamie provided outstanding customer service during my recent interaction. They were extremely knowledgeable, patient, and went above and beyond to ensure all my queries were addressed promptly. Jamie's professionalism and friendly demeanor made the entire process smooth and stress-free. Their guidance was clear and helpful, making it easy for me to understand and implement the solutions provided. I am thoroughly impressed with the level of support I received and would highly recommend Jamie to anyone in need of assistance. Keep up the great work, Jamie!

Pokar Mart
India
13 days using the app
TYDAL replied August 11, 2024

Wow, thank you for such a glowing review! We're thrilled that our support made your experience smooth and stress-free. We’ll keep up the great work to ensure you always have a top-notch experience!
- Kevin & TYDAL Team

August 23, 2024

I love this app it allows be to get reviews from my customer and its easy to use

Baker's Necessity
Jamaica
2 months using the app
TYDAL replied August 25, 2024

Thanks for the love! We're so glad you find the app easy to use and helpful for gathering reviews. 😊
- Kevin & TYDAL Team

September 3, 2024

Excellent communication from Jamie today, so seamless and pain free. She went above and beyond to even improve the look and feel of my store. So happy with the help I received and would 110% recommend.

Pablo & Silva
United Kingdom
13 days using the app
TYDAL replied September 5, 2024

Thrilled to hear this! Thanks for the awesome review. We're glad we could help make your store even better. 😊
- Kevin & TYDAL Team

October 17, 2024

it is a great app I would recommend it to everyone, the customer service is the best I have seen, and the response time is seconds not days like other services

The Pet Swag Store
Australia
5 days using the app
TYDAL replied October 20, 2024

We're thrilled you love the app and our customer service! Thanks for the glowing recommendation and your trust in us. 🌟
- Kevin & TYDAL Team

November 12, 2024

This is the most amazing staff i have EVER talked to!!! seriously Jamie deserves a raise and the biggest thank you award!! she went above and beyond to help me with my store! This is the only review app shopify needs because it is by far the best option!!! Also Sam is a creative genius! big thanks for his help making my store fit my theme

Trippy Wearz
United States
About 11 hours using the app
TYDAL replied November 14, 2024

It's fantastic to hear such glowing feedback! We're proud of our team's effort to go above and beyond. Thanks for recognizing our hard work, and we're thrilled to help your store shine.
- Kevin & TYDAL Team