TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,502)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through efficient review management. It features easy installation, customizable review request emails, and supports photo and video reviews. The ability to display review stars and manage comments, along with its seamless Shopify integration and user-friendly interface, enhances store credibility and customer interaction. Exceptional customer support, particularly from staff like Jamie and Sam, is frequently praised.

July 24, 2024

This software is easy to use and supports uploading images and videos. The customer service team responds quickly and resolved my issue within minutes. It’s a great helper for Shopify.

Smad Electric Appliances
China
About 2 months using the app
TYDAL replied July 26, 2024

Thanks for your kind words! We're thrilled to hear our software and customer support team were able to help you so efficiently. Glad to be your Shopify ally! 😊
- Kevin & TYDAL Team

September 7, 2024

So far, I Love the app. I even chatted with Sam in support, and he went above and beyond. That means a lot to a small business.

Peach & Plume
United States
14 days using the app
TYDAL replied September 9, 2024

We're thrilled to hear that our support made a positive impact on your experience! Thank you for choosing our app to support your small business. 😊
- Kevin & TYDAL Team

September 30, 2024

Sam was amazingly helpful. Just getting started but so far the app is amazing.

UnPacked Treasures
United States
6 days using the app
TYDAL replied October 1, 2024

We're thrilled to hear you're off to a great start and found our support helpful! Thanks for the amazing feedback. 😊
- Kevin & TYDAL Team

August 12, 2024

Great choice for my website. Jamie was AMAZING. Would definitely recommend!

Sav Marie Design Studio
United States
About 2 months using the app
TYDAL replied August 14, 2024

Thanks for the shoutout! Thrilled you found our support amazing. We're here whenever you need us. Thanks for recommending us!
- Kevin & TYDAL Team

June 13, 2024

Absolutely fantastic app. Does everything you would want it to and then some.
Tried many different review apps over the years but they all failed to provide exactly what I was looking either in terms of customisation or placement or ease of use and functionality, but this app was a breeze and integrates perfectly with my website.
It is also worth mentioning that the customer support is absolutely first class. Very quick to respond (even though we are in different countries) and extremely helpful. Walked me through a number of different changes I wanted to make in real time via the chat function so couldn't really ask for more.
Very pleased and more than happy to recommend to anyone looking for a review app.

Hellwood Outfitters
United Kingdom
4 months using the app
TYDAL replied June 14, 2024

We're so glad our app fits your needs perfectly and that our support team was able to assist you effectively! Thanks for the fantastic review and recommendation!
- Kevin & TYDAL Team

August 12, 2024

Sam was great! Quick reply and gave me additional assistance and feedback on my website.

Love Yourself Black Girl
United States
About 2 months using the app
TYDAL replied August 14, 2024

Happy to hear that! We love going the extra mile to help out. Reach out anytime if you need more assistance or feedback!
- Kevin & TYDAL Team

July 15, 2024

"Your incredible support has been a game-changer for my online business.
Jamie Conway talent and dedication shine brightly, making a profound impact. Thank you for being such an amazing to james and also their team members"

Sk Prime Products
Pakistan
About 2 months using the app
TYDAL replied July 17, 2024

Thank you for your kind words! We're thrilled to hear our team's dedication have made a game-changing impact on your online business.
- Kevin & TYDAL Team

August 18, 2024

i mean for real sam is the best he really teached me something to do on shopify without asking thank you so much sam

SHARKS CLOTHING
United Arab Emirates
18 days using the app
TYDAL replied August 21, 2024

Wow, thanks for the great feedback! We're so glad we could help you learn something new. Always here for you!
- Kevin & TYDAL Team

September 25, 2024

This app makes managing reviews easy and efficient. It’s user-friendly, and navigating features is a breeze. Special thanks to Sam from customer service for his prompt and helpful assistance. Highly recommended!

DaneClay
China
3 days using the app
TYDAL replied September 27, 2024

We're so glad to hear managing reviews is easier with our app and that our customer service was helpful! Thanks for the high recommendation! 😊
- Kevin & TYDAL Team

October 14, 2024

Sam was very helpful in offering solutions to my problem and helping with other things I hadn't even thought of. Fantastic customer service!

Barked Off
Australia
2 days using the app
TYDAL replied October 16, 2024

Thank you for your fantastic review! We're glad we could offer solutions and assist beyond your expectations. Always here if you need more help! 😊
- Kevin & TYDAL Team