TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,593)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales by building customer trust through displaying reviews. They value its seamless Shopify integration, customizable review displays, and user-friendly interface. Key features include automated review requests and support for photo and video reviews. Merchants also praise the easy installation and exceptional customer support, especially noting the responsiveness of staff members like Sam and Jamie.

November 7, 2022

that's cool. He is amazing. It was a good and happy experience with you and thank you for all the advice. It made me very happy. Thank you

lock
Algeria
4 months using the app
TYDAL replied November 8, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

May 15, 2023

excellent customer support and friendly communication.very good and nice work.
thank you so much Arianne.

PaleOK
Malta
4 months using the app
TYDAL replied May 16, 2023

Thank you for your kind words! Your satisfaction is our top priority and our team is always happy to help. We appreciate your business and look forward to working with you again in the future. - Lea, Rivo Support Manager

June 4, 2022

I use this help on my page. I have used it for a long time and I do not regret it. I always get a quick answer when I have questions. Customer service is the best you want. 10/10 Definitely

B&M Store
Estonia
4 months using the app
TYDAL replied June 6, 2022

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

July 17, 2022

Aplicación completa, gratuita y fácil de utilizar. Además, la atención al cliente es rápida y resolutiva

pacific.
Spain
4 months using the app
TYDAL replied July 18, 2022

¡Estamos muy contentos de que estés disfrutando de nuestra aplicación y nuestros servicios! ¡Muchas gracias por los comentarios positivos y la evaluación! 🌟 Mis mejores deseos, Kevin

December 20, 2022

Pete was super helpful with assisting me in setting up Rivo for my website. Great customer service and app.

Happy Face Coffee
United States
4 months using the app
TYDAL replied December 20, 2022

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊 Cheers, Kevin

June 14, 2023

Excellent service, highly recommended! And Thanks to Abbie also giving me advices about my shop! awesome 5/5!

Magnery
Spain
4 months using the app
TYDAL replied June 15, 2023

Thank you so much for taking the time to leave us a review! We're glad to hear you had an excellent experience with our support team. We appreciate your feedback and hope to assist you again soon! - Lea, Rivo Support Manager

February 21, 2023

I spoke with Pete this evening about removing the branding for me. Pete’s customer service was amazing, the process was smooth and quick!! He also gave me access for more customization for my widget and the ability to not have a cap on my email limits!! Pete was very knowledgeable and helpful! Prime employee for promotion!!
Thanks Pete

Keep'Em_Glossy_
United States
4 months using the app
TYDAL replied February 21, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Best regards, Kevin

April 10, 2023

They are great with Helping you get things started. I love the friendly JEL she made me smile all the way through the process. THANK YOU!!

Princess Palace 1904
United States
4 months using the app
TYDAL replied April 10, 2023

Thank you for choosing our app to help power your store. We're committed to providing you with the best possible experience and are always here to help with any questions or issues you may have.
All the best, Kevin

August 5, 2023

WOOOOOOOOOOOOOOOOOW, the best support ever. This team helps even with some thing that not connected with this App. OMG, thats amaizing !!!!!!!

PinkyStellar
Ukraine
4 months using the app
TYDAL replied August 7, 2023

Thanks for your kind words, and for sharing your experience. It means the world to us! We strive to provide above-and-beyond support to our valued customers. We're here for you anytime! 🙌
- Lea & Rivo Team

Edited January 23, 2023

I haven't used the App yet, but he customer service was top Notch. Thanks Arianna :)Also like the fact that you have editing options.

The Art Of Derma
South Africa
4 months using the app
TYDAL replied January 23, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Cheers, Kevin