TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,793)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

December 19, 2022

Great support from Arianne, app is easy to use and 100% would definitely recommend this to other stores too

beautebountymy
Malaysia
6 months using the app
TYDAL replied December 19, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

January 10, 2023

Rivo has been great so far! Customer service rep Jel has been super helpful. Happy to keep using Rivo for my Shopify store.

TOSS IT!
United States
6 months using the app
TYDAL replied January 10, 2023

Thank you for the 5-Star review! Your positive feedback means everything to us, and we're glad that you feel we're on the right track! 🙌 Much appreciated, Kevin

March 24, 2023

Great service while chatting with Abbie, love the app, easy to use and a lot of funtionalities. totally recommend it.

Popcard
France
6 months using the app
TYDAL replied March 26, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!
All the best, Kevin

April 10, 2023

Good experience so far. The app is easy to set up and provides many customization options. Pete from the customer service team was very helpful and quick to answer my questions.

Atiwo Designs
United States
6 months using the app
TYDAL replied April 10, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

March 19, 2023

Customer service was great! I had Paul who was super responsive and eager to help. Paul helped me out and was able to answer my questions.

TerraTreasureShop
United States
6 months using the app
TYDAL replied March 19, 2023

We strive to provide exceptional customer service, and we're thrilled to hear that we were able to exceed your expectations by answering all of your questions promptly and accurately. If there's anything else we can do, just let us know.
Best regards, Kevin

Edited February 4, 2024

Excellent features as well as customer service

Juan
India
6 months using the app
June 18, 2023

They are Very Quick. Answered my questions! They also sent my some guides to help my store separate from my questions

Origen Nail Art
United States
6 months using the app
TYDAL replied June 19, 2023

Thank you for the 5-star review! We strive to deliver quick and informative assistance to our customers. If you have any more questions or need further assistance, please feel free to reach out. - Kevin

February 9, 2023

This app works well and is free. Plus their customer support team is awesome. Paul helped very quickly, politely and helped me with questions I didnt even know I had yet!

Sean
United States
6 months using the app
TYDAL replied February 9, 2023

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

January 29, 2023

5 Stars Paul was amazing, you have a customer for life. Thank you Rivo. Cant wait to reccomend to all of my business friends

DEALS ON US
United States
6 months using the app
TYDAL replied January 30, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

June 26, 2023

Always a pleasure to speak with rivo customer service representatives, I believe they go above and beyond to help your business and you personally. They are kind as well as very fast at responding.

Skinvana And Company
United States
6 months using the app
TYDAL replied June 28, 2023

Thanks for the amazing feedback! We're thrilled that our team have been able to exceed your expectations. 😊 we're always ready to help you and your business. We appreciate your kind words! ✨ - Lea, Rivo Support Manager