TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,793)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

Edited April 9, 2023

This app is very good, and the support via chat is very helpful and prompt. I had a good experience with Arianne. Thank you for the quick work and support."

Karsh-fj
Switzerland
6 months using the app
TYDAL replied April 10, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback!
Much appreciated, Kevin

January 3, 2023

Amazing 5 Star Service!! Customer service is amazing at any time of the day. Thank you Paul for the amazing customer service support. I love this App and reviews look beautiful on my page. Highly recommend!

UAP Lightz
United States
6 months using the app
TYDAL replied January 3, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our app and services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! 😃 Much appreciated, Kevin

August 18, 2023

I haven't used the product a whole lot yet, but so far my experience have been great, as it seems to include most features one would want, but the best part is the customer support, as they where a great help. They helped with whatever question I had and also gave me some tips on the store as a whole. I had a great experience!

Showercap
Sweden
6 months using the app
TYDAL replied August 22, 2023

Thank you so much for sharing your experience with our app! We're thrilled to hear that you're enjoying it so far. Our team is always here to assist you with any questions or concerns. We're so glad you had a great experience, and we're here for you whenever you need us.
- Lea & Rivo Team

October 25, 2022

Abbie was amazing as always and helped me find this app after we concluded that there wasn't currently a free way to integrate the rewards app to incentivize my customers to leave reviews, and I am still a very small very new business. I do like the app, but I can tell it's in it's infancy. There aren't quite enough branding options available, unlike the rewards app which looks seamless on my store. And of course I would have liked integration with the 2 apps. No brainer there. I'll stick with it though. It's still way better than the native Shopify review app, and you can NOT beat Rivo's customer service! Thanks again Abbie!

RayNSons
United States
6 months using the app
TYDAL replied October 26, 2022

We truly appreciate you using our app and are so grateful for your thoughtful feedback and positive review! If any questions come up or if we can help along the way, just let us know. Our team here at Rivo will be pleased to assist you. All the best, Kevin

January 7, 2023

Mica was amazing throughout the whole process of helping me. Even went beyond her duties to helpfully point out a few tweaks I could make on my store. 10/10 would recommend

U_AP
United States
6 months using the app
TYDAL replied January 8, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

January 27, 2023

The service at Rivo is always great with no waiting time. I certainly would recommend it! I now utilise two of their products and am very happy with the results.

Threaded Earth
Australia
6 months using the app
TYDAL replied January 30, 2023

We're so excited that our apps have provided great results for your store! 🚀 Thanks so much for the positive feedback and review! All the best, Kevin

October 21, 2023

We connected with Pete on Support Team for assistance. He is really professional at his work and helped us to make things better. Extremely satisfied with support provided by Pete :)

Revoral
India
6 months using the app
TYDAL replied October 23, 2023

So happy to hear that our team could help out! We always strive to make things better. Thanks for your kind words! 😊
- Lea & Rivo Team

April 7, 2023

Muy agradable y muy resolutiva, me atendieron perfectamente y me ayudaron en todo.
Fue muy positivo para mi tienda on line
Gracias

YuyeD
Spain
6 months using the app
TYDAL replied April 9, 2023

Brindar un excelente servicio al cliente es una de nuestras principales prioridades, por lo que es gratificante saber que nuestros esfuerzos valieron la pena. Si tiene más necesidades o preguntas, no dude en comunicarse con nosotros.
Saludos, Kevin

November 9, 2022

Aplicación muy útil y servicio técnico muy profesional especialmente Abbie. Muy recomendable para cualquier tipo de tiendas

Only Deals Boutique
Spain
6 months using the app
TYDAL replied November 9, 2022

Maravilloso, ¡muchas gracias por la reseña de 5 estrellas y por recomendarnos a la comunidad de Shopify! 🤩 Todo lo mejor, Kevin

November 21, 2022

I'm so pleased with the added service provided using the Rivo Product Review app. I needed help and Abbie went above and beyond to help me and even dropped a few gems! My site has that finishing touch now.

Wellington Baby Clothing
United States
6 months using the app
TYDAL replied November 21, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! 😃 Thanks, Kevin