TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,156)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and sales through efficient review management. They appreciate its user-friendly interface, seamless Shopify integration, and features like automated review requests and photo/video review options. The customization capabilities allow merchants to align the review aesthetics with their brand identity easily. Consistently reliable, the app is also praised for its responsive and effective customer support, particularly highlighting team members Jamie and Sam.

January 20, 2023

FUI ATENDIDO MUITO BEM, COM ATÉ CONSELHOS EM UM MELHORAMENTO NA LOJA, ATENDIMENTO DE ALTO VALOR E SIGNIFICATIVO

Formind
Brazil
About 1 month using the app
TYDAL replied January 22, 2023

Estamos muito felizes por você estar gostando de nossos serviços! Seu elogio em sua revisão de 5 estrelas é muito apreciado! 🌟 Obrigado, Kevin

January 5, 2023

Jel was so very helpful! 5 star service! I will definitely be using RIVO for the foreseeable future.

STEPHEN MICHAEL OLIVER
United States
About 1 month using the app
TYDAL replied January 5, 2023

Thanks so much for the 5-star review! If you have any further questions or if we can help along the way, feel free to reach out to us anytime. 😊 All the best, Kevin

November 27, 2022

Best app! The support are amazing would recommend to anyone to use. Arianne is the best agent i have spoken to.

ShopQuick
United Kingdom
About 1 month using the app
TYDAL replied November 27, 2022

This review made our day! Thank you so much for the kind words, and we are here anytime you need us. 🤩 Much appreciated, Kevin

Edited April 28, 2023

Abbie is the best, she helped me and fixed my problems, she deserve a raise of money and maybe some bonus

BuzzOff
Spain
About 1 month using the app
TYDAL replied May 1, 2023

Thank you for sharing your experience! We appreciate your business and look forward to assisting you in the future. - Lea, Rivo Support Manager

February 19, 2023

Awesome help and really good service, 10/10 overall.
Arianne was really sweet and helpful. Always the best service!

Dogfacesweden
Sweden
About 1 month using the app
TYDAL replied February 19, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to making sure you have everything you need to succeed.
Thanks, Kevin

January 28, 2023

The App is amazing, the client service is top i definitely recommand it and special mention too Paul.He is very Nice and adorable :)

Rafinity World
United States
About 1 month using the app
TYDAL replied January 30, 2023

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

September 18, 2023

Rivo truly feels like a friend! Their team is not only responsive but also genuinely cares. It's rare to find such a heartwarming and reliable app experience.

Highora
United States
About 1 month using the app
TYDAL replied September 19, 2023

Thank you so much for your kind review! We're glad to hear that you find our app and support to be reliable. We strive to provide the best experience for all our users. 😊
- Lea & Rivo Team

Edited June 24, 2023

Very helpful and cared about wanting to help me figure out what would be best for my website reviews!! Thanks, Paul for your assistance

Colorful Wax Creations
United States
About 1 month using the app
TYDAL replied June 26, 2023

Thank you so much for your feedback! So happy to hear that the our team was able to provide you with helpful and personalized assistance for your store. We genuinely care about making sure our customers are happy with our services, and it's great to hear that we hit the mark! - Lea, Rivo Support Manager

January 26, 2023

I really love using this App. Mica was very helpful throughout the process and even suggested tips for my online store!

Annie Swimwear
United States
About 1 month using the app
TYDAL replied January 26, 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 15, 2022

Ryan was fantastic at making sure everything was all set to go!! Hopefully this app help with my stores selling!

Tallulah Rey
United States
About 1 month using the app
TYDAL replied July 15, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin