TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,793)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

April 19, 2023

they have great support and a great platform to be able to add valuable reviews for your website. thank you for the help setting up and the support

RawGemShop
United States
6 months using the app
TYDAL replied April 19, 2023

We're committed to providing our customers with the best possible support and user experience, so it's great to see that we've hit the mark. If you have any further feedback or suggestions for us, please don't hesitate to let us know.
Thanks, Kevin

November 3, 2023

Jel was quick and answered my questions with ease. Also went above and beyond by giving me extra pointers for my website I did not know I could do since I am still new to Shopify! Ten out of ten would reccomend

Luxury Gift Galore
United States
6 months using the app
TYDAL replied November 6, 2023

Thrilled to hear our team could offer you quick and helpful support, along with extra tips for your Shopify journey! Thanks for the perfect score and recommendation. We're here whenever you need us!
- Kevin & Rivo Team

January 7, 2023

I would definitely recommend the app mainly because of the customer service I've received from Paul which is one of your team members. The service is top tier and Paul is amazing. The responses were quick, and my experience was by no means frustrating. Paul mastered the product knowledge of the company and this I know by his offerings and his response. Thanks alot. Much appreciated!

Global Value Collections
United States
6 months using the app
TYDAL replied January 8, 2023

We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for recommending us! 🌟 All the best, Kevin

May 1, 2023

Great service so far! :) Thanks guys for helping me set it up! I have the product reviews app and it works great so far.

sapwoodcandleco
Australia
6 months using the app
TYDAL replied May 1, 2023

Thank you so much for your review, it means a lot to us! We're glad to see that the product reviews app is working great for you so far. If you have any questions or need any further assistance, please don't hesitate to reach out. - Lea, Rivo Support Manager

September 8, 2023

Mica went above and beyond what I expected, very knowledgeable and super nice. Thank you.

MyMangaMugs
United Kingdom
6 months using the app
TYDAL replied September 13, 2023

Thank you for your feedback! We're glad our team went above and beyond your expectations. It was our pleasure to be of assistance!
- Lea & Rivo Team

September 13, 2023

Jel was more than helpful. Quick responses and went above and beyond to help me. I have been putting off adding reviews to my site for months but now I know there is such useful help available I will finish the set up today with Rivo. 100% recommend!

Saska Jewellery
United Kingdom
6 months using the app
TYDAL replied September 15, 2023

Thank you so much for your kind words! We're thrilled that we could assist you and help complete your site setup. We appreciate your recommendation! Let us know if you need further assistance.
- Lea & Rivo Team

December 14, 2022

Arianne gav mig den bäst tänkbara servicen! Jag är mycket nöjd med kundservicen och skulle varmt rekommendera den till andra! Tack så mycket :)

LifeStyles
Sweden
6 months using the app
TYDAL replied December 14, 2022

Vi är så glada att du är nöjd med vår kundservice. 🤩 Tack så mycket för 5-stjärnorna! Om det finns något mer vi kan göra på vägen, tveka inte att meddela oss. Allt gott, Kevin

October 17, 2022

This app is the truth. However, customer service is top-notch. I believe the quality of the product is in customer service. I was looking for a good review app and we found it. Customizable to your store is a huge plus.

Flourish Beauti Shop
United States
6 months using the app
TYDAL replied October 17, 2022

Wonderful! We are always here to help, and super excited that you like our app and support! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

November 1, 2023

Sehr zufrieden mit dem Kundensupport!

Hiver Blanc
Germany
6 months using the app
TYDAL replied November 3, 2023

Es ist schön zu hören, dass Sie mit unserem Kundensupport zufrieden sind! Danke für Ihre Rückmeldung.
- Kevin & Rivo Team

January 30, 2023

Rivo is an amazing app that every store needs to have to capture users' reviews. The app is simple to install and use. To cap it up, customer service especially by Abbie is top notch and second to none. Abbie over-delivers with very simple and clear communication. I recommend Rivo app with =out any reservation. Bravo Abbie.

alnutrien
Canada
6 months using the app
TYDAL replied January 31, 2023

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin