TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,786)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

July 1, 2022

Thank you so much betty for your help. This app is a great app and betty was patient enough to help me and explain everything on all the amazing functions and benefit of this app. Great customer service skills , very friendly , she is a people person. Thank you Betty , you are the best.

Malak's Boutique
United States
4 months using the app
TYDAL replied July 1, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

September 7, 2023

Great support channels, they have people who are certified 95% (with an error of ±5%) human and above, responding to your inquiries right away!

Coaster Melodies
United States
4 months using the app
TYDAL replied September 12, 2023

Thank you for your review! We're happy to hear that our support team was helpful and efficient. We're always here to assist you whenever you need us.
- Lea & Rivo Team

January 7, 2023

installed the app no problem's . the stuff where really helpful and quick at setting thing up for me very happy so far thank you

Esyclick
United Kingdom
4 months using the app
TYDAL replied January 8, 2023

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Thanks, Kevin

Edited December 18, 2023

I'm so excited to use this app. I just downloaded the app and my rep Abbie was so absolutely helpful. Even helped with other things. Thank you Rivo for having such great reps and apps!

shopthebella
United States
4 months using the app
TYDAL replied September 3, 2023

Thank you so much for your kind review! It truly made our day 😊 We're thrilled that our app and our team were helpful! 🙌🏼 We strive to provide the best support and help with everything you need.
- Lea & Rivo Team

January 1, 2023

Really love Rivo and all the apps that they offer. I am really pleased with that they have to offer. I have used other apps that I actually ended up replacing with the Rivo apps for review, loyalty points, and emails/ website pop-ups. I would recommend this app to anyone looking to improve the quality of their store and making it more appealing and user friendly. 10/10!

Fire Wear
United States
4 months using the app
TYDAL replied January 1, 2023

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our apps. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

January 14, 2023

Très bon service, opérateurs très agréable. Toutes les demandes sont très gentiment réalisé. Je recommande paul comme opérateur.

Freeze Corp
France
4 months using the app
TYDAL replied January 16, 2023

Nous sommes ravis que vous appréciez nos services ! Vos éloges dans votre avis 5 étoiles sont très appréciés ! Merci, Kévin

April 18, 2023

App is super useful. Had a bit of issues at the start but the customer service was super fast and resolved my issues almost immediately.

Dark Knight Apparel
Canada
4 months using the app
TYDAL replied April 18, 2023

Thank you for leaving a positive review! We're so pleased that we were able to help resolve your issue. If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊
Best regards, Kevin

June 7, 2022

Bom serviço de apoio ao cliente através do chat, boas dicas e suporte por parte do Pete. Recomendo o serviço.

Locas Biju®
Portugal
4 months using the app
TYDAL replied June 7, 2022

Estamos muito felizes em saber que você teve uma ótima experiência conversando conosco. Se houver mais alguma coisa que você precise ao longo do caminho, não hesite em nos informar. Nossa equipe ficaria feliz em dar nossas mãos a qualquer momento. 😃 Obrigado, Kevin

Edited January 31, 2023

I would say it has been an amazing experience. They have excellent customer service that responds quickly and are experts that give tips and advice to help you grow as a business. Paul was such a great help, I mean do not get me wrong the tool has amazing features and works wonders for my business, but I stayed because of the service. Not a lot of companies cherish that anymore. If you are a business owner, I highly recommend going with Rivo.

LovePeaceUrbane
United States
4 months using the app
TYDAL replied January 31, 2023

You are awesome! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

July 13, 2023

This app is pretty straight forward and fairly easy to use. Support was very helpful and fast especially Abbie, who was very fast, friendly and informative.

Naclansa
United States
4 months using the app
TYDAL replied July 14, 2023

Glad you found our app easy to use! Our support team is always here to lend a helping hand. We appreciate your kind words and hope you continue to enjoy using our app.
- Lea & Rivo Team