TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

Edited January 31, 2023

I would say it has been an amazing experience. They have excellent customer service that responds quickly and are experts that give tips and advice to help you grow as a business. Paul was such a great help, I mean do not get me wrong the tool has amazing features and works wonders for my business, but I stayed because of the service. Not a lot of companies cherish that anymore. If you are a business owner, I highly recommend going with Rivo.

LovePeaceUrbane
United States
4 months using the app
TYDAL replied January 31, 2023

You are awesome! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

July 13, 2023

This app is pretty straight forward and fairly easy to use. Support was very helpful and fast especially Abbie, who was very fast, friendly and informative.

Naclansa
United States
4 months using the app
TYDAL replied July 14, 2023

Glad you found our app easy to use! Our support team is always here to lend a helping hand. We appreciate your kind words and hope you continue to enjoy using our app.
- Lea & Rivo Team

August 15, 2023

Support is awesome!
Quick and easy chat, absolutely helpful and not time consuming at all.
Would recommend

Montiquo
Germany
4 months using the app
TYDAL replied August 18, 2023

Thanks so much for the awesome review! 😊 We're thrilled to hear that you had a quick and easy experience with our support team. We appreciate your recommendation!
- Lea & Rivo Team

October 21, 2023

The app has everything I need and would want as a small business owner. I ran into a bit of confusion with getting everything set up the way I wanted but the live chat made it super easy for me to get immediate help and the agent I spoke with, Mica, was kind and had every answer + solution I needed right at her fingertips. 10/10!

Earth's DVine Essentials
United States
3 months using the app
TYDAL replied October 23, 2023

Thanks for your awesome review! We're thrilled our team could help make setup easier. Don't hesitate to reach out if you need anything else.
- Lea & Rivo Team

November 20, 2022

The help that I got was amazing and I can't thank them enough for the support it really has set me up now for my businessQ!! :)

Christopher Lewis
United Kingdom
4 months using the app
TYDAL replied November 21, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Best regards, Kevin

Edited March 11, 2023

very efficient and went over and above what I needed suggesting new things to help improve my site. highly recommended

-
United Kingdom
4 months using the app
TYDAL replied March 12, 2023

We're thrilled to have exceeded your expectations. Thank you for your kind words and for recommending us to the Shopify community!
Cheers, Kevin

August 25, 2023

Abbie was very polite and helpful. great customer care. She was knowledgeable and attentive with getting me the help i needed. thanks again, Abbie!

Not-a-Dolla General Store By: MANOY CO.
United States
3 months using the app
TYDAL replied August 30, 2023

Thank you so much for your review! We're thrilled to hear that our support team provided helpful assistance. Your feedback means a lot to us! Thanks again, and have a fantastic day!
- Lea & Rivo Team

October 4, 2023

Great Service

Christmas Corner Club
United Kingdom
3 months using the app
TYDAL replied October 6, 2023

Thank you for your review! We're thrilled to hear that you enjoyed our support service.
- Lea & Rivo Team

January 4, 2023

It's super easy to use, and Abbie, a person on the support team was super helpful and solved a problem I didn't even know I had. I would definitely recommend this app to anyone who wants to have reviews on their store.

Hot Trends Shoppe
United States
3 months using the app
TYDAL replied January 4, 2023

We are so happy that you love our app and customer service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉All the best, Kevin

October 15, 2023

Customer service is awesome! Im looking forward to growing with Rivo

Just Rizzed
South Africa
3 months using the app
TYDAL replied October 17, 2023

So glad to hear that! Thanks for choosing Rivo. We're thrilled to have you grow with us. Your support means the world to us!
- Lea & Rivo Team