TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

March 17, 2023

Super easy to set up; Love that they have complimentary apps (Email pop ups & loyalty) but two thumbs up to Jel that assisted me over chat. Fast, efficient, friendly; super impressed overall. Thank you!

Sweet Pea Kids
South Africa
3 months using the app
TYDAL replied March 19, 2023

We're thrilled to hear that the setup process was hassle-free for you. Thank you for your kind words, and please let us know if you have any questions or need further assistance.
All the best, Kevin

October 19, 2022

I am using this app to display reviews on my store and the customer support team was helpful in taking their branding off my store for free

The Quade Method
United States
3 months using the app
May 6, 2023

Abbie is a-superstar , she helped setup and remove the widgets water marks and even went beyond and above to help me out with my website . excellent customer service

DIRTBUSTERScanada
Canada
3 months using the app
TYDAL replied May 8, 2023

Thank you so much for your kind words! It's always our pleasure to go above and beyond for our customers. We're happy to hear you had a great experience with our app and support teams' assistance! - Lea, Rivo Support Manager

February 3, 2023

I found Abbie to be an awesome help getting started. At this early stage I will see how it goes, but for now, i'm happy :)

spritesaliveprints
Australia
3 months using the app
TYDAL replied February 5, 2023

Awesome! Thank you so much for giving us a 5-star review! 😃 Much appreciated, Kevin

July 5, 2023

Paul was the best he was very easy, above and beyond. He even helped me with other little problems for the future of my business.

Teeks Shop
United States
3 months using the app
TYDAL replied July 6, 2023

Thanks for taking the time to review our app 😊 We're thrilled you loved it! Your support means the world to us 💙 If you ever need anything, feel free to reach out.
- Lea & Rivo Team

January 10, 2023

Mica was very helpful in verifying my store. She also set up options for free without me having to ask. I would highly recommend using this app for your store reviews

Nikki's Custom Boutique
United States
3 months using the app
TYDAL replied January 10, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

July 29, 2023

Jel, the customer service agent, went above and beyond to help me today! Her friendly demeanor and expertise made my experience stress-free. Grateful for her exceptional assistance!

Baby Bumpaid
United Kingdom
3 months using the app
TYDAL replied August 2, 2023

Thank you so much for your kind words! It means a lot to us that you had a great experience. We're delighted we could assist you! 🙌
- Lea & Rivo Team

August 13, 2023

Paul answered my questions clearly and to the point, he was very helpful and did more than answer my questions, he went above and beyond! Thank you.

Mammacino
Australia
3 months using the app
TYDAL replied August 15, 2023

Thanks a ton for the kind words and awesome review! Glad our team could help you out and go the extra mile. Feel free to reach out anytime if you have more questions.
- Lea & Rivo Team

January 18, 2023

Love it kind customer service and definitely recommend it. I had a great time and chat with customer service today. Check out my store www.ekbcompany.com

EKBclothing
United Kingdom
3 months using the app
TYDAL replied January 18, 2023

We're so excited that you love our services! Thank you for the awesome feedback and for recommending us to the community! 🙌 All the best, Kevin

March 6, 2023

All's good ! Arianne was great and she help me a lot to configure the app on my site. I will sure try the Rivo Royalties.

al-anbar
France
3 months using the app
TYDAL replied March 6, 2023

Thanks for being a valued customer and for using our app. We're always here to help and support you, so if you need anything, just reach out to us.
Cheers, Kevin