TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

November 14, 2022

Abbie is so awesome, she addressed all of my concerns. The customer is great and I definitely recommend any of RIVO's apps for your store.

The Mad Hatter's Collection
United States
3 months using the app
TYDAL replied November 15, 2022

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 All the best, Kevin

June 5, 2022

A very good app that has Great and friendly customer service and is easy to use and control, Would recommend it greatly.

CompCleaner
United Kingdom
3 months using the app
TYDAL replied June 6, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! All the best, Kevin

July 21, 2023

I love this app so much! Customer service is the best. Jel helped me with a question I had, and she was helpful and quick to respond. The app is also very easy to navigate. I'm currently on the free plan as that is all I need, but I will definitely upgrade in the future. I cannot recommend this app enough, I've had it downloaded since I started Shopify 4 months ago.

Beadazzled By Morgan
United States
3 months using the app
TYDAL replied July 24, 2023

Thank you so much for the lovely review! We're thrilled that you're enjoying our app and getting the support you need. Thank you for your recommendation- it means the world to us! 🙌
- Lea & Rivo Team

July 3, 2023

Great experience! Was quick to help and didn't take more than 5 minutes! Very pleased with this app and customer service.

Hickory Hollow Soaps
United States
3 months using the app
TYDAL replied July 6, 2023

So glad to hear you had an awesome experience with our app and our support team. Have fun exploring the app 🎉 Please let us know if there's anything we can help with!
- Lea & Rivo Team

November 18, 2022

Very good and nice app, and the service is great, you will be helped well and quickly. They do their job well, and they went above and beyond my expectations!

NativaLife
Netherlands
3 months using the app
TYDAL replied November 18, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

July 21, 2023

Amazing and quick support! She even helped me with other things about my website! Felt taken care of :)

Recupol
Norway
3 months using the app
TYDAL replied July 24, 2023

Thank you so much for your awesome review! 😊 We're thrilled to hear that our team could provide you with quick support. We're glad you felt taken care of. Let us know if there's anything else we can assist you with in the future! 👍
- Lea & Rivo Team

June 2, 2023

Abbie, whas really friendly and did everything i expected to be done. When something has to be fixed, or done. They will give u a perfect service

Prime Pals
Belgium
3 months using the app
TYDAL replied June 5, 2023

Thank you so much for the kind words! We always strive to exceed our customers' expectations and appreciate your feedback. If there's anything else we can do for you, please don't hesitate to reach out! :) - Lea, Rivo Support Manager

November 17, 2022

Mica was an awesome help like always. Very thorough, patient and enjoyable to chat to. That girl needs a raise!

RUFF CROWD
Australia
3 months using the app
TYDAL replied November 17, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Much appreciated, Kevin

August 14, 2023

Support is spot on, Pete helped me instantly and solved my problem right there, hope they continue to do so :)

Luxewatches
India
3 months using the app
TYDAL replied August 17, 2023

Thanks for the awesome feedback! 😊 So glad our team could assist you and fix your issue. 🎉 We're committed to providing great support for our customers and are here for you if you need help with anything else!
- Lea & Rivo Team

January 30, 2023

I would say that the app is pretty simple to use and the CSR is very quick to response. So far so good, I also got a suggestion in regards to my store something that I didn't really know about, which made so much sense to me when Pete suggested it with a link to Shopify Help and a picture diagram on how to do it which I am really amazed that now I know....I guess you learn something new everyday when you are building a Ecom store! Thank you Pete your customer service and delivery is on point!! YOUR AMAZING!

BIBLEVERSETEE
New Zealand
3 months using the app
TYDAL replied January 30, 2023

You are wonderful! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin