TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,654)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

November 12, 2022

So Far I am enjoying the App. Want to be sure to mention the customer service! Abbie is amazing and so kind and helpful. Could not have been happier with her help!

SLYH Designs & Boutique
United States
3 months using the app
TYDAL replied November 14, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

Edited January 10, 2023

So far so good. App is simple and easy to navigate through. Also very helpful and kind customer service reps. Was helped by Paul and Abbie.

Giselle Queens Beauty
United States
2 months using the app
TYDAL replied January 10, 2023

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. We are happy to help out in any way we can. 🙂 Much appreciated, Kevin

June 3, 2022

spettacolare gentile velocissimo disponibile e molto educato, spero che anche a voi capiti AA per aiutarvi

Bicchierinicaffe
Italy
2 months using the app
TYDAL replied June 3, 2022

Sei così fantastico! Grazie mille per i 5 stelle! Cordiali saluti, Kevin

March 9, 2023

Jel, was great to work with I appreciated all the great offers they provided , Made my bad day a whole lot better

L&N Boutique
United States
2 months using the app
TYDAL replied March 9, 2023

We're so happy to hear that our services have been making a positive impact! If there's anything else we can do to help, just let us know.
Cheers, Kevin

June 27, 2023

Rivo customer service was quick to respond and take care of any issue I had. I can see why their rating is so high. No matter how large or small your business is currently, they are more than willing to help with any issue you may have.

Pine Empire
United States
2 months using the app
TYDAL replied June 29, 2023

Thanks for the amazing review! 😊 It's awesome to hear that our team was quick to respond and resolve any issues. We genuinely care about our customers and always strive to provide top-notch support. Feel free to reach out anytime if you need assistance. 👍 - Lea, Rivo Support Manager

September 8, 2022

The customer service was really great. I was able to get so much done in one session. The service rep Abbie was able to get everything I asked of done and it was done quite fast.

Tutto Bene Biscotti
United States
2 months using the app
TYDAL replied September 9, 2022

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

February 6, 2023

Paul was a great supporter makes a good job ♥ i Give him 10 out of 5 stars fast response is very authentic supporter

Gifhornconsulting
Germany
2 months using the app
TYDAL replied February 6, 2023

Your review made our day! 🤩 Thank you so much for the 5 stars and wonderful feedback! Cheers, Kevin

August 17, 2022

App was super easy to install and enable. Lance helped me to customize the widget and was very useful in the chat! Great app!

GLDXCHNG
United States
2 months using the app
TYDAL replied August 17, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer services! We're always striving to top your expectations and love the feedback! Thanks, Kevin

July 11, 2022

great to have the Rivo for reviews collecting and presenting, Mr Pete provide very helpful suggestions, thanks a lot

hisenior
China
2 months using the app
TYDAL replied July 11, 2022

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

October 29, 2022

It was really very nice of Pete! he helped me alot in guiding and modifying my store. heartily appreciate the fast and quick response from you. thanks)

CHEAPER & SEXER
Italy
2 months using the app
TYDAL replied October 31, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin