TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,786)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

July 15, 2022

Abbie was super helpful in removing the branding and answering all my questions. Thank you so much for your help.

Two Brides Presents
Australia
3 months using the app
TYDAL replied July 15, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team would be delighted to assist you. 😊 Much appreciated, Kevin

August 23, 2022

Very nice and responsive, they have a very cool and useful app. I fully recommend it and I use it in all of my stores.

wa-ride
Spain
3 months using the app
TYDAL replied August 23, 2022

We greatly appreciate you using our app! Thank you so much for the positive words and for recommending us to the community. 🙌 Cheers, Kevin

March 9, 2023

Arianne helped me get verified on the app and provided many helpful suggestions to my shop. She was very kind and gave clear explanations ! I really recommand this app !

Naely Studio
France
3 months using the app
TYDAL replied March 9, 2023

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us.
Best regards, Kevin

November 27, 2022

We used this app to help gain subscribers by email. It has been helpful with the automated pop up from Rivo! Every time there is an issue someone is available to assist even during the weekend! We are now trying the review product and will provide a review once it's been used by a customer. Great job Rivo small businesses need you!

A.L.O.E. (A little of Everything) LLC
United States
3 months using the app
TYDAL replied November 27, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

September 3, 2023

Sweet staff (Arianne) providing information and encourage the conversation. Wish you the best

mixelz
United Arab Emirates
3 months using the app
TYDAL replied September 8, 2023

We're thrilled to hear that our team's suggestions were helpful! We strive to provide top-notch support for all our customers. Thank you for your feedback!
- Lea & Rivo Team

May 21, 2023

very nice app for review and customer support is an awesome I liked this app for reviews recommendation to download this app for your shopify

FMR NUTS
India
3 months using the app
TYDAL replied May 22, 2023

Thank you so much for your kind words about our app! We're thrilled to hear that you enjoyed using it and that our customer support team was able to help you out. We appreciate your recommendation! - Lea, Rivo Support Manager

November 9, 2022

One of the most effective installments for your store! Very easy to add and set up, most of the things are self-explanatory. However, when I needed some customer's support, I effortlessly got it! Abbie was fantastic and knowledgeable, assisted me with branding removal and was really proactive helping me to make a few more improvements. Really excited to experience the benefits of having this app on my website!

OMG Bikinis
United States
3 months using the app
TYDAL replied November 9, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

October 26, 2023

This app is amazing! It really gives you everything you need in that step by step process that is easy for beginners like myself! 10/10

LuX
United States
3 months using the app
TYDAL replied October 31, 2023

Thanks for the stellar review! We're thrilled our app is beginner-friendly and meets your needs. Your satisfaction is our goal. Keep enjoying! 🌟👍
- Kevin & Rivo Team

March 17, 2023

Super easy to set up; Love that they have complimentary apps (Email pop ups & loyalty) but two thumbs up to Jel that assisted me over chat. Fast, efficient, friendly; super impressed overall. Thank you!

Sweet Pea Kids
South Africa
3 months using the app
TYDAL replied March 19, 2023

We're thrilled to hear that the setup process was hassle-free for you. Thank you for your kind words, and please let us know if you have any questions or need further assistance.
All the best, Kevin

October 19, 2022

I am using this app to display reviews on my store and the customer support team was helpful in taking their branding off my store for free

The Quade Method
United States
3 months using the app