TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

March 11, 2023

Paul was great. Overall this company has been so far the best one in customer support. Will continue trying and refer it to others

Eve Furniture
United States
3 months using the app
TYDAL replied March 12, 2023

It's customers like you who make our work so rewarding. Thank you for using our app and for sharing your positive feedback with us. We're committed to continuing to improve and provide the best possible experience for our users.
Cheers, Kevin

June 21, 2023

This app is amazing! It has all the features I need and more. It's user-friendly and works flawlessly. Plus, the customer service is fantastic. They responded quickly and resolved my issue in no time. Highly recommended!

Flizing
India
3 months using the app
TYDAL replied June 22, 2023

Thank you so much for taking the time to leave us a review! Our team works hard to make sure our apps are user-friendly and has all the features you need. We really appreciate your recommendation and hope you continue to enjoy using our app! - Lea, Rivo Support Manager

January 15, 2023

Fantastic customer service and unbelievably great apps!

Arianne really helped out alot via the chat to get me introduced!

kawaiicove
United Kingdom
3 months using the app
TYDAL replied January 16, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

October 1, 2023

i think they are best helping people very fast and also precise, 5 star absolutely, thank you Paul.

AlternatEcom
Italy
3 months using the app
TYDAL replied October 4, 2023

Thank you for your kind words! We're delighted to provide quick and accurate assistance. We appreciate your feedback!
- Lea & Rivo Team

April 4, 2022

Ottima assistenza! ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀ ⠀

deelo
Italy
3 months using the app
TYDAL replied April 4, 2022

Grazie per le 5 stelle! 🤩 Ciao, Kevin

July 2, 2022

5/5 Alex was super friendly and very helpful. Great communication and fast responses. Great customer service

zweimal_neu
Austria
3 months using the app
TYDAL replied July 4, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

November 16, 2023

Paul made the plugin work perfectly for my theme. it was awesome how wuick he managed to fix my issue!

Olele
India
3 months using the app
TYDAL replied November 17, 2023

Happy to hear the app's working great for you! We're glad we could be of help! Thank you for your kind feedback.
- Lea & Rivo Team

November 15, 2022

This app is really great. Helps provide a positive reputation to customers and also a way to get more orders by being able to offer a discount code to customers who give reviews. Support is also very helpful. Must-have for any Shopify store.

Fun Factory Now
United States
3 months using the app
TYDAL replied November 15, 2022

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 4, 2023

Paul was really helpful setting up our review app. He quickly onboarded us and enabled extra VIP features for our account without request :)

Urbano
Canada
3 months using the app
TYDAL replied July 6, 2023

So glad to hear that our team could help set up the app.😊 It was our pleasure to assist you! Let us know if there's anything else we can do for you. 👍🏼
- Lea & Rivo Team

January 20, 2023

Incredible app and Abbie's support was even better. First time ever I received that level of support. Really great experience. Definitely recommend the App. And with this type of service, you are in very good hands :)

The Elite Labs
United States
3 months using the app
TYDAL replied January 22, 2023

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin