TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,702)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

April 18, 2022

superbe contact et relations avec Betty, très efficace.... j espère qu'elle est aussi belle je le pense, bien à vous et aider nous à vendre

thierrybesnard35
France
2 months using the app
TYDAL replied April 18, 2022

Vos aimables paroles signifient le monde pour nous! Merci beaucoup pour les commentaires positifs et la critique 5 étoiles! 🤩 Bien à vous, Kévin

March 30, 2023

Paul was very helpful and informative, gave me all the information I needed with a professional and kind attitude.

Optimus EA
United States
2 months using the app
TYDAL replied March 30, 2023

Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out.
Thanks, Kevin

December 18, 2022

Very nice reviews app. Customer support is very good special thanks to Arianne! Hightly recommended who is looking for more reviews!

Trashbin.store
Finland
2 months using the app
TYDAL replied December 19, 2022

We are so glad you are happy with our app and service! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉 Cheers, Kevin

August 1, 2023

First I was confused how to use but after understood the game I discover how easy it is. The customer service team is helpful and more than enough especially Jel. I highly recommend.

WiFa Jewelry
Israel
2 months using the app
TYDAL replied August 4, 2023

Thanks a lot for your review! We're thrilled to hear that you found our app easy to use! Our team is always here to lend a hand. We appreciate the recommendation!
- Lea & Rivo Team

October 17, 2023

nice application , good costumer service

Shopella Deals
United States
2 months using the app
TYDAL replied October 20, 2023

Thanks so much for your kind words! We're really glad you enjoyed our app and found our customer service helpful. 😊
- Lea & Rivo Team

January 8, 2023

Set this up today and a little chat box popped up, this lady called Therese helped me and honestly it was great.

I just wanted to take a moment to thank you for all of your help and support. Your assistance made a real difference and I really appreciate it.
Thank you so much for your kindness and generosity and going above and beyond to help me.

NeroToe
United Kingdom
2 months using the app
TYDAL replied January 8, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Best regards, Kevin

May 17, 2023

Very helpful and easy to work with.-----------------------------------------------------------------

Offrule
United Kingdom
2 months using the app
TYDAL replied May 18, 2023

Thank you so much for your kind words! So happy to hear our team was able to provide you with helpful and easy service. It was a pleasure working with you! - Lea, Rivo Support Manager

Edited June 30, 2022

For starters, its free. 2nd, it works perfectly out of the box. 3rd, the customer service is absolutely outstanding - proactive and helpful Abbie - thanks for being such a delight to talk to today. Your proactivity is so very much appreciated!!

Butcher Baker Grocer
Australia
2 months using the app
TYDAL replied June 30, 2022

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 13, 2022

great customer service! they handled things quickly and efficiently. Paul was very kind and provided amazing support.

Katsu Style
United States
2 months using the app
TYDAL replied November 15, 2022

It's music t our ears that you are happy with our services! Thank you so much for leaving a positive 5-star review! Cheers, Kevin

March 13, 2023

I'm new to this app but it is super easy to implement and seems that it will do everything it says on the tin. Best of all is their customer support, Pete was extremely attentive and helpful.
Strongly recommend

NaturallyYours.shop
United Kingdom
2 months using the app
TYDAL replied March 13, 2023

We appreciate your business and are grateful that you've chosen our app to help grow your store. If there's anything we can do to make your experience even better, please don't hesitate to reach out. 😃
All the best, Kevin