TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,702)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

January 15, 2023

Very supportive and professional service, best app ever, thanks Arianne. I will recommend to everyone need.

Redflag
United Kingdom
2 months using the app
TYDAL replied January 16, 2023

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

November 20, 2022

Just setup the app and everything seems to be working great! The chat service is super friendly and helpful.

1883 Printing
United States
2 months using the app
TYDAL replied November 21, 2022

Wonderful! Thank you for using our app, and we are so grateful for the 5-star review! Much appreciated, Kevin

April 26, 2023

Jel was so supportive, kind, and helpful! I am very happy with Rivo's customer service. I am 100% pleased with the app.

My Milk Stone
United States
2 months using the app
TYDAL replied April 27, 2023

Thank you so much for your amazing feedback! We always aim to provide excellent service to our customers. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

May 12, 2023

Abbie was a great help and got all my reviews uploaded successfully. the help was great and she was very professional in her communication with me.

Lélior
United States
2 months using the app
TYDAL replied May 16, 2023

Thank you so much for your kind words! It's great to hear that Abbie was able to assist you with your concern. We're always here to lend a hand! 😊 - Lea, Rivo Support Manager

October 25, 2022

This app was very helpful in creating a space for reviews on my store. Abbie was super in getting their branding removed so that it was more generic and professional for my store. Thanks Abbie.

Moi-Glam
Canada
2 months using the app
TYDAL replied October 25, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

July 28, 2023

Really great app! So easy to work around it and the staff are amazing! All taken care of when you reach out in chat

Rhaenyss
Morocco
2 months using the app
TYDAL replied August 2, 2023

Thanks for the awesome review! We're thrilled you find our app so easy to use. If you ever need any assistance, don't hesitate to reach out anytime! We're here to help.
- Lea & Rivo Team

February 25, 2023

Jel helps me a lot with apps, she shows me how to do things. A good app for reviews, guys you can use this on your store it absolutely frees

Tajsons
Pakistan
2 months using the app
TYDAL replied February 27, 2023

Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed.
All the best, Kevin

January 12, 2023

INCREDIBLE customer service. Really cool people. The live chat customer support was one of the best I have ever experienced. Shout out to Paul for absolutely killing it.

Thekozycoconut
United States
2 months using the app
TYDAL replied January 16, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

March 17, 2023

As a new user, I am pleased with the service and assistance I have gotten from the team very knowledgeable and fast!

Fitted Heart
United States
2 months using the app
TYDAL replied March 19, 2023

It's great to hear that we were able to provide you with fast and knowledgeable assistance. We greatly appreciate your feedback!
Thanks, Kevin

July 24, 2023

He was very helpful and quick to get things done, wish all customer service was like that .
Great Job

This n That
United States
2 months using the app
TYDAL replied July 26, 2023

Thanks a lot for taking the time to leave such a lovely review! 😊 It means a lot to us! We're thrilled to hear that our team could assist you quickly and effectively. 🚀 We appreciate your support and hope to exceed your expectations again in the future!
- Lea & Rivo Team