TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

July 30, 2023

Really helpful and even provided information and suggestions to my store the top service. I would suggest this app to anyone.

TrendBasmin
United States
3 months using the app
TYDAL replied August 2, 2023

Thank you for the amazing review! We're thrilled that our app was helpful and that our team provided valuable information and suggestions for your store. We appreciate your recommendation, and we can't wait to assist you again in the future.
- Lea & Rivo Team

December 28, 2022

Great customer support, Arianne was very helpful. I would recommend Rivo for their reviews and Pop-ups.

Skin Boost
Netherlands
3 months using the app
TYDAL replied December 29, 2022

Your review made our day! 🤩 Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

May 2, 2023

nothing but a lovely experience using this app. the customer service are straight on it and are willing to assist @Arianne. the app is also great. easy to function and navigate. thank you.

Home Treasures
United Kingdom
3 months using the app
TYDAL replied May 3, 2023

Thank you for sharing your experience with us! We always strive to deliver the best possible experience to our users and appreciate your positive feedback. - Lea, Rivo Support Manager

July 31, 2023

Loved chatting with Arianne. She was quick to respond and very helpful. She clarified some questions and suggested new opportunities. I would definitely chat with them again in case I need more help.

Brook and Tonic
Netherlands
3 months using the app
TYDAL replied August 2, 2023

Thank you for taking the time to leave such a wonderful review! We're glad to hear that our team was able to help and provide clarity to your questions. If there's anything else we can assist you with in the future, please don't hesitate to reach out.😊
- Lea & Rivo Team

April 17, 2023

Dealing with the rep was very easy. She was patient and explained everything very well. I will be coming back to rivo.

Blackbird Mountain
United States
3 months using the app
TYDAL replied April 18, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟
Best wishes, Kevin

June 27, 2023

Without a doubt the friendliest and most empathic customer service agent (Abbie)! Extremely helpful and the app itself is amazing.

Clockwork Cabinet
Belgium
3 months using the app
TYDAL replied June 29, 2023

Thank you for your kind words! So happy to hear that our team exceeded your expectations! 🙌 We take pride in delivering amazing experiences and having a friendly team. If you need anything else, we're here for you! 💪 - Lea, Rivo Support Manager

February 8, 2023

Paul made everything a breeze and super simple. 10/10 Customer Service! He repeated my time was patient and understanding.

Quo2opia
United States
3 months using the app
TYDAL replied February 9, 2023

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Best regards, Kevin

October 28, 2023

Very good and fast support, thanks a lot for all the help Jel!
She helped me with any questions I had and also gave me some tips about my store.

PresentPoesi
Sweden
3 months using the app
TYDAL replied October 31, 2023

Thank you for your positive feedback! We're thrilled we've provided such prompt and helpful support, along with useful tips for your store. Your satisfaction is our top priority! 🌟👍
- Kevin & Rivo Team

April 13, 2023

Great experience! Your texting them directly, their fast and know how to put up a conversation. Make sure all your needs is taking care of and let you know any errors or mistakes you have made with your website.

KStarr Kreations
United States
3 months using the app
TYDAL replied April 13, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!
Cheers, Kevin

May 15, 2023

Arianne was extremely helpful with my request. I asked her to add starts on the collection and home page, she readily obliged

Plant Yaar
India
3 months using the app
TYDAL replied May 16, 2023

Thanks so much for taking the time to leave this review! Our team takes pride in providing helpful and responsive support, and I'm glad we were able to meet your expectations. Let us know if there's anything else we can do to help! - Lea, Rivo Support Manager