TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,702)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

December 17, 2022

Simple and quick to edit. I just downloaded that app to my store, and i must say, that this is very easy to install, and I like that everything is free here and the support is very nice!

Redhours
Germany
2 months using the app
TYDAL replied December 19, 2022

We're so glad you like our app so far! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

May 7, 2022

I've just installed the app. It looks great and a lot of customization is possible. I had some additional questions. Lance answered me a few seconds after I opened the chat and he took the time to answer me. A great app with a great customer service. And that for free...

0031 Shop
Netherlands
2 months using the app
TYDAL replied May 9, 2022

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any questions or if we can help along the way, feel free to reach out to us anytime! Cheers, Kevin

Edited December 15, 2022

Great app! and awesome that its free for real!! so its nothing else to say than, go download this shit! cus its dope!

and the support girl.... just awesome :) respectful and presise. i told her i was death tired after a long day @ work, and she totally respected that. it made my evening a bit brighter, cause it does when someone smiles at you.. i believed she smiled on the other side ;)

themonkey.no
Norway
2 months using the app
TYDAL replied December 19, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

January 2, 2023

Great help and very quick response. I am happy I did not have to wait very long, I don't like chat service, but this one was different. The tech was efficient and knew what they had to do and very friendly response. I would recommend rivo services

Mahogani City
United States
About 2 months using the app
TYDAL replied January 2, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

May 5, 2023

Wow. The customer service is top-notch! Everything is easy to customize and then when you need to talk to someone, they go above and beyond to ensure a satisfactory conclusion. At least, Jel did. She was amazing. Highly recommend. 10 out of 5 stars.

Bluestone Prairie Media
Canada
About 2 months using the app
TYDAL replied May 8, 2023

Thank you so much for your amazing feedback! It is our goal to provide you with top-notch support. We appreciate your kind recommendation! - Lea, Rivo Support Manager

December 8, 2022

I was looking at various options for product reviews and I came across rivo which not only happens to be exclusively free but also with great customer support and a super creative way to monetise something that is essential in any store 2023 onwards. Thank you Rivo. We need more businesses like you.

Maison Gaviria
Colombia
About 2 months using the app
TYDAL replied December 8, 2022

So pleased that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

June 29, 2023

Very quick, I got an answer before I could go to even do something else, along with the support I received, it was very professional, easy and quick.

Valentime Streetwear
Australia
About 2 months using the app
TYDAL replied July 3, 2023

Thanks for the kind review! Happy to hear you had a great experience with our support. Making things easy and quick is what we aim for. Thanks a lot for sharing your feedback! 😊
- Lea, Rivo Support Manager

January 14, 2023

My experience with rivio's apps have been great so far! Very Simple to use and thoughtfully arranged! The customer support team is what you'd hope to be the standard everywhere, they're truly great! So attentive, the effort to help is so encouraging, especially when trying to start or grow a new or existing business, thank you guys so so much, i'm grateful!

trnsndntl ☆ t r u t h ™
United States
About 2 months using the app
TYDAL replied January 16, 2023

We're so happy to see that you had a great experience with our apps! We're always striving to help you and your business succeed! Cheers, Kevin

June 21, 2022

Great app. Quick and professional customer service. Highly recommended... :-) Very happy customer...

My Outlet Store
United Kingdom
About 2 months using the app
TYDAL replied June 21, 2022

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟 Much appreciated, Kevin

February 23, 2023

Was a very helpfull customer service rep named Arianne who helped me with my problem. She was very polite and very vast with the help!

Anastro
Netherlands
About 2 months using the app
TYDAL replied February 23, 2023

Wonderful! Thank you so much for the positive feedback and review! We are here for you anytime. 😊
Cheers, Kevin