TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,702)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

April 21, 2022

The service team is awesome, quick to respond and very helpful. I dealt with Lance and was only a pleasure. The app is also easy to use, integrates well and does what it says

baobabestore
South Africa
About 2 months using the app
TYDAL replied April 21, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers 🥃 to success to you and your business! All the best, Kevin

January 17, 2023

quickly responded and took care of my questions with ease. Great customer service!! Responded quickly and made sure i knew how to further contact if any other questions or issues came about.

Hidden Trinkets
United States
About 2 months using the app
TYDAL replied January 17, 2023

Wonderful! 🙌 Thanks so much for using our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

April 25, 2023

App comodissima facile da usare , l' assistente di nome Jel è stata fantastica ed utilissima nel suo supporto nei miei confronti

Frullatore portatile SpecialJuice
Italy
About 2 months using the app
TYDAL replied April 27, 2023

Siamo così felici di ricevere la tua recensione positiva! È bello sapere che la nostra app è comoda e facile da usare. Siamo particolarmente lieti che Jel sia stato in grado di darti un supporto fantastico! Grazie per aver dedicato del tempo per condividere la tua esperienza con noi! - Lea, Rivo Support Manager

September 18, 2023

they help me to let my store Look better

Angry Wild
United Arab Emirates
About 2 months using the app
TYDAL replied September 19, 2023

Thank you for your kind words! We're glad we could assist you in making your store look better. It's always our pleasure to help!
- Lea & Rivo Team

February 12, 2023

eine sehr gute app die vorallem gratis ist. besonders der service hat mir sehr geholfen. das verifizieren ging auch sehr schnell.
kann ich nur weiterempfehlen

GBuy
Germany
About 2 months using the app
TYDAL replied February 12, 2023

Du bist so wunderbar! 🎉Vielen Dank für die positive Bewertung und dass Sie uns der Shopify-Community weiterempfehlen! Wenn Sie jemals etwas brauchen, sind wir immer für Sie da! Tschüss, Kevin

March 7, 2023

muy buen servicio al cliente y muy amables, me empezaron a seguir en instagram y todo jajajajajj :))

waralstyle
Spain
About 2 months using the app
TYDAL replied March 7, 2023

Su revisión de 5 estrellas y comentarios positivos significan mucho para nosotros. Nos complace saber que estamos satisfaciendo sus necesidades y brindándole una excelente experiencia.
Saludos, Kevin

November 14, 2022

An amazing app and totally free. Costumer service very very fast and very helpful. The app very easy to use and professional made.

RetroDiana
New Zealand
About 2 months using the app
TYDAL replied November 15, 2022

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! Much appreciated, Kevin

April 3, 2023

Arianne was so nice and she completely helped me out. She also gave me some extra pointers that I hadn't thought of. I recommend this app to anyone that needs customer reviews about their products.

NIQULY SCENTED CANDLES
United States
About 2 months using the app
TYDAL replied April 3, 2023

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us!
Cheers, Kevin

January 26, 2023

Would 100% recommend! Great, speedy support from Arianne in sorting branding and she provided me with some additional guidance on settings elsewhere on my site!

SavoryNation
Romania
About 2 months using the app
TYDAL replied January 26, 2023

We are so happy that you like our support! Thank you so much for the 5-star review and for recommending us to the Shopify community! 🎉Cheers, Kevin

June 2, 2023

I recently had the pleasure of using Rivo and I must say it was an absolutely fantastic experience. From start to finish, the level of service I received was exceptional, leaving me completely satisfied and impressed, & thank you Jel for your assistance.

HappyLil
Morocco
About 2 months using the app
TYDAL replied June 5, 2023

Thank you so much for taking the time to leave this review! We're thrilled to hear that you had a great experience with our team. We always strive to provide exceptional service to all our customers. Thanks again for your kind words and we hope to have the pleasure of serving you again soon! - Lea, Rivo Support Manager