TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,702)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

Edited March 6, 2023

Simply fantastic Arianne's service as well as the many free features they offer us! A magnificent service!! Truly positively surprised! Congratulations! A++++ customer service!

tnDiamond
Portugal
About 2 months using the app
TYDAL replied March 6, 2023

We're thrilled that our services have met your expectations and are always here to help with anything. Thank you so much for the wonderful review and positive feedback!
Much appreciated, Kevin

February 28, 2023

Great app doing exactly what you need in the reviews aspect, if you needed any support ongoing, they have a great customer support that will exceed your expectations in helping you, Thanks Mica from support team for helping me verifying my store.

Elite Parts
Egypt
About 2 months using the app
TYDAL replied February 28, 2023

Wonderful! We are always here to help, and super excited that our app does exactly what you need! 🎉 Thanks so much for the positive feedback and review! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will be delighted to assist you. 😊
Best wishes, Kevin

May 5, 2023

Quite informative. The whole setup process was almost a walk in the park thanks to Jel. I would recommend this app to others.

Goofy Ts
Nigeria
About 2 months using the app
TYDAL replied May 8, 2023

Thank you for the kind review! We're happy to hear that the setup process for our app was easy and that our team was able to assist you along the way. We appreciate your recommendation and hope you continue to enjoy using our app! - Lea, Rivo Support Manager

March 7, 2023

Great support and service they have been with 2 hours and fix all the problem that i had thank you so much for the service

iCurle
Morocco
About 2 months using the app
TYDAL replied March 7, 2023

It's always a pleasure to hear that our services meet your expectations! We take pride in delivering high-quality work and providing excellent customer service. Thank you for choosing us!
All the best, Kevin

November 2, 2022

good service with Maria she is helpful and she can solve your problem quickly , also this application is wonderful

BEVRED
United Kingdom
About 2 months using the app
TYDAL replied November 2, 2022

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

November 10, 2023

thank you very much very helpful people

jawharastore.com
Italy
About 2 months using the app
TYDAL replied November 13, 2023

We're so glad you found our support helpful! Thanks for your kind words, it means a lot to us.
- Lea & Rivo Team

November 28, 2022

Le support client est vraiment soigné et les conseils sont judicieux, vraiment bien. Les réponses sont courtoise et redigées.

Aqualush
France
About 2 months using the app
TYDAL replied November 28, 2022

Nous sommes ravis que vous soyez satisfait de notre service client. 🤩 Merci beaucoup pour les 5 étoiles ! Bravo, Kévin

July 29, 2023

I am currently using Product Reviews app. very good app. Jel was great at answering questions and was even kind enough to unlock some free features for me.

BuyItZone
United Kingdom
About 2 months using the app
TYDAL replied August 2, 2023

So glad to hear that you love the app! 🙌 Thanks for sharing your awesome experience with us. Our team is always here to help and offer top-notch support whenever you have questions.
- Lea & Rivo Team

September 7, 2023

Great review app. I have been using for couple of months now. Support team is very helpful.

PartyFavors.ae
United Arab Emirates
About 2 months using the app
TYDAL replied September 12, 2023

Thanks for the feedback! Happy to hear that you're enjoying the app and finding our support team helpful. Feel free to reach out if you need help with anything! Cheers!
- Lea & Rivo Team

October 28, 2023

wow, this app is really really good and the assistant was so kind.
I am happy with this app, I 100% recommend to use this app whatever problem you have the staff will fix it with so much welcoming., thanks Mica.

LADYLAND.ca
Canada
About 2 months using the app
TYDAL replied October 31, 2023

Thanks for the wonderful feedback! We're happy to hear about your positive experience with our app and customer service. Your recommendation means the world to us.
- Kevin & Rivo Team