TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,707)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.
Refine
-
By rating
I choosed this app basend on a friends recommendation and its exactly what I need. Alex from the support was super friendly and helpfull. Clearly will recommend the app further:-) Thanky you!
Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin
The customer service is really good. My chat with Betty went very well and she resolved my query quickly.
We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin
I had excellent support and found it very easy to set up. Very beneficial and made easy.
Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin
I upgraded my email status with Maria. Her assistance was fantastic. Her response time was spot on and very helpful. Thank you very much.
Your kind words mean the world to us! Thank you so much for the positive feedback and 5-stars! Let us know if any questions come up or if we can help along the way. 🤩 Much appreciated, Kevin
Customer support for this app is great! I am looking forward to using it more and more after getting great advice on how to increase reviews.
Special thanks to Abbie for helping me out.
Thank you so much for your amazing feedback! Glad to hear that our support team was able to help. Happy to have you with us and we can't wait to see how you continue to use the app! - Lea, Rivo Support Manager
Abbie was Awesome, I really appreciate the service she provided! Abbie was Very Professional, Friendly, Quick response, Thoroughly understood the reason for the contact. Abbie was Phenomenal!!!!! Thank YOU Abbie!!!!!...
So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback and we are here for you anytime! 🤩 Cheers, Katherine
It's very rare that you come across such a thoughtful, customer focused company these days. We have used many different apps on Shopify stores, but Rivo stand head and shoulders above the rest in terms of support and product delivery. Give their amazing apps a try, you won't be disappointed. Thanks!
We're thrilled that you found our team to be customer-focused and that our apps exceeded your expectations. Providing excellent support and product delivery is one of our top priorities, and we're glad to know that our efforts have made a difference. We appreciate your recommendation and look forward to continuing to provide you with the best possible service. Please don't hesitate to reach out if you have any further questions or needs in the future.
All the best, Kevin
Service is spectacular. Received more than I asked for. Thank you to Betty for giving me tips on how to upgrade my store. (I learned favicons from her!)
We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin
Amazing app, and it's free! Customer support is always super fast and helpful (shoutout to Paul and Jel for their help).
So glad that you are happy with our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin
Hello, I would like to thank Jel, a professional from Rivo, for the service he provided, he was super kind to assist my guests and also gave me valuable tips where I can implement it in my online store. Rivo surprised me with its tools, I'm very excited about the partnership. Strong hug. Edgar Richards
Hi Edgar, thanks for your wonderful feedback! We're glad to hear that Jel provided a great experience and valuable tips for your online store. We're excited to have you as a partner and can't wait to see how we can help your business grow! - Lea, Rivo Support Manager