TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,707)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

August 20, 2022

I choosed this app basend on a friends recommendation and its exactly what I need. Alex from the support was super friendly and helpfull. Clearly will recommend the app further:-) Thanky you!

BeetleMouse
Switzerland
About 2 months using the app
TYDAL replied August 22, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

August 23, 2022

The customer service is really good. My chat with Betty went very well and she resolved my query quickly.

livelytical
United Kingdom
About 2 months using the app
TYDAL replied August 23, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

April 12, 2023

I had excellent support and found it very easy to set up. Very beneficial and made easy.

MapleMomentum
Canada
About 2 months using the app
TYDAL replied April 12, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

October 13, 2022

I upgraded my email status with Maria. Her assistance was fantastic. Her response time was spot on and very helpful. Thank you very much.

T Bucket Tees
United States
About 2 months using the app
TYDAL replied October 13, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-stars! Let us know if any questions come up or if we can help along the way. 🤩 Much appreciated, Kevin

May 11, 2023

Customer support for this app is great! I am looking forward to using it more and more after getting great advice on how to increase reviews.
Special thanks to Abbie for helping me out.

Amar Designz
Canada
About 2 months using the app
TYDAL replied May 12, 2023

Thank you so much for your amazing feedback! Glad to hear that our support team was able to help. Happy to have you with us and we can't wait to see how you continue to use the app! - Lea, Rivo Support Manager

March 23, 2022

Abbie was Awesome, I really appreciate the service she provided! Abbie was Very Professional, Friendly, Quick response, Thoroughly understood the reason for the contact. Abbie was Phenomenal!!!!! Thank YOU Abbie!!!!!...

Vision Your Own Marketplace
United States
About 2 months using the app
TYDAL replied March 25, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback and we are here for you anytime! 🤩 Cheers, Katherine

April 12, 2023

It's very rare that you come across such a thoughtful, customer focused company these days. We have used many different apps on Shopify stores, but Rivo stand head and shoulders above the rest in terms of support and product delivery. Give their amazing apps a try, you won't be disappointed. Thanks!

Bonne Maison
United Kingdom
About 2 months using the app
TYDAL replied April 12, 2023

We're thrilled that you found our team to be customer-focused and that our apps exceeded your expectations. Providing excellent support and product delivery is one of our top priorities, and we're glad to know that our efforts have made a difference. We appreciate your recommendation and look forward to continuing to provide you with the best possible service. Please don't hesitate to reach out if you have any further questions or needs in the future.
All the best, Kevin

December 2, 2022

Service is spectacular. Received more than I asked for. Thank you to Betty for giving me tips on how to upgrade my store. (I learned favicons from her!)

Tecoru
United States
About 2 months using the app
TYDAL replied December 2, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 22, 2022

Amazing app, and it's free! Customer support is always super fast and helpful (shoutout to Paul and Jel for their help).

Just Nae Co
United States
About 2 months using the app
TYDAL replied November 22, 2022

So glad that you are happy with our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

April 22, 2023

Hello, I would like to thank Jel, a professional from Rivo, for the service he provided, he was super kind to assist my guests and also gave me valuable tips where I can implement it in my online store. Rivo surprised me with its tools, I'm very excited about the partnership. Strong hug. Edgar Richards

Animal Adventures Shop
Portugal
About 2 months using the app
TYDAL replied April 24, 2023

Hi Edgar, thanks for your wonderful feedback! We're glad to hear that Jel provided a great experience and valuable tips for your online store. We're excited to have you as a partner and can't wait to see how we can help your business grow! - Lea, Rivo Support Manager