TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,786)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

May 12, 2023

Abbie was a great help and got all my reviews uploaded successfully. the help was great and she was very professional in her communication with me.

Lélior
United States
2 months using the app
TYDAL replied May 16, 2023

Thank you so much for your kind words! It's great to hear that Abbie was able to assist you with your concern. We're always here to lend a hand! 😊 - Lea, Rivo Support Manager

October 25, 2022

This app was very helpful in creating a space for reviews on my store. Abbie was super in getting their branding removed so that it was more generic and professional for my store. Thanks Abbie.

Moi-Glam
Canada
2 months using the app
TYDAL replied October 25, 2022

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

February 25, 2023

Jel helps me a lot with apps, she shows me how to do things. A good app for reviews, guys you can use this on your store it absolutely frees

Tajsons
Pakistan
2 months using the app
TYDAL replied February 27, 2023

Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed.
All the best, Kevin

July 28, 2023

Really great app! So easy to work around it and the staff are amazing! All taken care of when you reach out in chat

Rhaenyss
Morocco
2 months using the app
TYDAL replied August 2, 2023

Thanks for the awesome review! We're thrilled you find our app so easy to use. If you ever need any assistance, don't hesitate to reach out anytime! We're here to help.
- Lea & Rivo Team

January 12, 2023

INCREDIBLE customer service. Really cool people. The live chat customer support was one of the best I have ever experienced. Shout out to Paul for absolutely killing it.

Thekozycoconut
United States
2 months using the app
TYDAL replied January 16, 2023

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

March 17, 2023

As a new user, I am pleased with the service and assistance I have gotten from the team very knowledgeable and fast!

Fitted Heart
United States
2 months using the app
TYDAL replied March 19, 2023

It's great to hear that we were able to provide you with fast and knowledgeable assistance. We greatly appreciate your feedback!
Thanks, Kevin

July 24, 2023

He was very helpful and quick to get things done, wish all customer service was like that .
Great Job

This n That
United States
2 months using the app
TYDAL replied July 26, 2023

Thanks a lot for taking the time to leave such a lovely review! 😊 It means a lot to us! We're thrilled to hear that our team could assist you quickly and effectively. 🚀 We appreciate your support and hope to exceed your expectations again in the future!
- Lea & Rivo Team

February 6, 2023

Pete was really helpful and sorted out my issue right away. He also offered another useful suggestion for something else I could do to improve my shopify store and gave me a link to help. Loved the funny gifs too. Great customer service.

Melanie Howells Art
United Kingdom
2 months using the app
TYDAL replied February 6, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

November 11, 2022

Abbie was simply amazing. Answered all my questions very quickly and was able to verify me for two apps. Does exactly what I wanted it to do. Very easy to use.

QSC Wholesale
United States
2 months using the app
TYDAL replied November 11, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

October 25, 2023

I'm extremely pleased with the RIVO app that I've implemented on my website, and Paul's assistance was invaluable. The app works flawlessly, and Paul was incredibly friendly and clear in his guidance, helping me with any questions I had. Thanks to Paul's support, I was able to successfully integrate the app into my website. Kudos to Paul for his excellent assistance!

VoorBaasjes
Belgium
2 months using the app
TYDAL replied October 31, 2023

Thank you for the positive review! We're thrilled to hear how our customer support enhanced your experience with our app. Your feedback is truly appreciated.
- Kevin & Rivo Team