TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

November 11, 2022

Abbie was simply amazing. Answered all my questions very quickly and was able to verify me for two apps. Does exactly what I wanted it to do. Very easy to use.

QSC Wholesale
United States
2 months using the app
TYDAL replied November 11, 2022

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

October 25, 2023

I'm extremely pleased with the RIVO app that I've implemented on my website, and Paul's assistance was invaluable. The app works flawlessly, and Paul was incredibly friendly and clear in his guidance, helping me with any questions I had. Thanks to Paul's support, I was able to successfully integrate the app into my website. Kudos to Paul for his excellent assistance!

VoorBaasjes
Belgium
2 months using the app
TYDAL replied October 31, 2023

Thank you for the positive review! We're thrilled to hear how our customer support enhanced your experience with our app. Your feedback is truly appreciated.
- Kevin & Rivo Team

April 10, 2023

I had super fast and perfect support from Pete at Rivo. The system works great. Thanks again !!!!!!!!!

Aromica
United Kingdom
2 months using the app
TYDAL replied April 10, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

June 4, 2023

Super Service, schnell und hilfsbereit. Mit extra angepassten Videoaufnahmen die zur Erklärung speziell aufgenommen werden. Nur zu empfehlen!!!
Darüber hinaus lässt sich auch mit dem Kostenlosen Plan nahezu alles anpassen.

anatomedic
Germany
2 months using the app
TYDAL replied June 5, 2023

Vielen Dank für Ihre freundliche Bewertung! Wir freuen uns zu hören, dass Sie unseren Service als schnell, hilfsbereit und zuvorkommend empfunden haben. Wir sind stolz darauf, personalisierte In-App-Funktionen bereitzustellen. Wir freuen uns über Ihre Unterstützung und Empfehlung! - Lea, Rivo Support Manager

January 14, 2023

The app is easy to use and set up and the support I received from Mica was top notch! I hope to grow our UCG and reviews with this app.

Dad Squad
United States
2 months using the app
TYDAL replied January 16, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

March 15, 2023

After installing the app, Abbie was very helpful in helping me set it up for my store. It was a very pleasant experience.

Luna Gen-X
United States
2 months using the app
TYDAL replied March 15, 2023

We appreciate your business and are grateful that you've chosen our app for your store. If there's anything else we can do to help, please don't hesitate to reach out.
Cheers, Kevin

April 11, 2023

Easy to use and easy to set up, and also Jel (customer service agent) was very kind and to the point.
Thanks for the great app and fast customer service.

Sultan Apparels
United States
2 months using the app
TYDAL replied April 11, 2023

At RIvo, we strive to provide our customers with a top-notch experience, and we're thrilled to know that we've achieved that goal for you. If you have any further questions or feedback, please don't hesitate to contact us.
Best regards, Kevin

May 13, 2023

Sehr guter Custom Support, ohne diesen wäre ich wahrscheinlich nicht weit gekommen. Sehr freundlich und Hilfreich. Ich kann die app weiterempfehlen.

Tornado Shaker
Germany
2 months using the app
TYDAL replied May 16, 2023

Vielen Dank für Ihre Bewertung! Ich freue mich zu hören, dass unser Support-Team Ihnen helfen konnte und dass Sie mit unserer App zufrieden sind. Vielen Dank für Ihre Empfehlung! - Lea, Rivo Support Manager

January 24, 2023

Great customer service, had a good experience, really helpful and found some things to add to my store all thanks to Abbie. Glad I came across this today!

HeadsetOn
United Kingdom
2 months using the app
TYDAL replied January 24, 2023

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

December 17, 2022

Simple and quick to edit. I just downloaded that app to my store, and i must say, that this is very easy to install, and I like that everything is free here and the support is very nice!

Redhours
Germany
2 months using the app
TYDAL replied December 19, 2022

We're so glad you like our app so far! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin