TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,708)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

October 19, 2023

Super quick to respond, and really helpful. It took me a little while working with the assistant to get my reviews to import from Squarespace, but after some help we got it working! Really nice people to talk to, very grateful.

Dog Forbid
United Kingdom
About 2 months using the app
TYDAL replied October 23, 2023

Awesome! So glad we could make it work for you. Thanks for sharing your experience. Feel free to reach out anytime!
- Lea & Rivo Team

October 4, 2023

Good!

pinkunnie
United States
About 2 months using the app
TYDAL replied October 6, 2023

Thanks for the feedback! Let us know if there's anything else we can do to improve your experience!
- Lea & Rivo Team

June 6, 2023

really great app and excellent service 24/7 offering options for starters at no cost. highly recommended for beginners and also those who have already been in the business for a while. their prices are very affordable. its a five star for me now and everytime.

Eddfitnes Multipurpose Online
Greece
About 2 months using the app
TYDAL replied June 7, 2023

Thank you so much for your amazing review! It means a lot to us. We always strive to provide top-notch service. We hope you continue to find value in our app. Please let us know if there's anything we can help you with! Cheers! - Lea, Rivo Support Manager

July 21, 2022

So far the app installed very seamlessly on my site. Very nice customer support, Lance was very helpful in getting everything set up for me.

Harvest Moon Gemz
United States
About 2 months using the app
TYDAL replied July 21, 2022

Thanks for the 5-Star review! We appreciate you using the app, and if there's anything else we can do, just let us know. 🙂 Best regards, Kevin

May 7, 2023

Amazing service!!!!! The person helping me was amazing and very kind. She helped me in every way possible. Thank you, Jel.

Musicalware
United States
About 2 months using the app
TYDAL replied May 8, 2023

Thank you so much for sharing your great experience with us! It's always our goal to provide top-notch service and support. We appreciate your business and hope to serve you again soon! - Lea, Rivo Support Manager

September 6, 2022

This is such an excellent company to work with and we love leaving reviews for companies like this. They are really committed to making certain that their clients understand and help to make certain of that. They make you feel more than just a client but a part of the RIVO family.

UNITED BELIEVING POWER ONLINE STORE
United States
About 2 months using the app
TYDAL replied September 6, 2022

What a wonderful review! 😍 Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

June 26, 2023

The customer service I received from Paul on initial setup of the app was outstanding! Thank you so much Paul!

Soleil Guitars
United States
About 2 months using the app
TYDAL replied June 26, 2023

Thanks for the awesome review! Glad to hear that our team was able to provide you with exceptional customer service during the app setup. Thank you for choosing Rivo! - Lea, Rivo Support Manager

June 26, 2023

The customer service was quick to help me set up what i want. Pete was very helpful and even made some suggestions. Highly recommend. Thank you.

PANZYSHOP
United States
About 2 months using the app
TYDAL replied June 26, 2023

Thanks for your kind words. Glad to know our support team was able to assist you promptly. We strive to go above and beyond to make your experience even better. Thank you for the recommendation! - Lea, Rivo Support Manager

October 9, 2023

Best review implementation app on shopify. Customer support was awesome

Inner Peace Essentials
United States
About 2 months using the app
TYDAL replied October 13, 2023

Thanks for the great feedback! We're glad you found our app helpful, and we're always here to provide awesome customer support.
- Lea & Rivo Team

February 17, 2023

Jel was amazingly helpful today with everything I needed!
Very fast and efficient, I even received bonuses for free. Great work!

Original White
United Kingdom
About 2 months using the app
TYDAL replied February 19, 2023

Thank you so much for your kind words. We're thrilled to hear that you're enjoying our services! Much appreciated, Kevin