TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,707)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

June 21, 2023

Customer service was very precise and professional throughout our session, Jel went above and beyond and assisted me through the process. She also referred additional services that would improve my store experience.

VIBRANT FLOWW
United States
About 2 months using the app
TYDAL replied June 22, 2023

Thank you so much for your kind words! We strive to go above and beyond to assist our customers. We appreciate your feedback and are always happy help! - Lea, Rivo Support Manager

June 13, 2023

Incredible service! Quick and helpful Costumer service ☺ Arianne did more than what I asked for and provided the best experience possible ♥

Nippon Kingdom
France
About 2 months using the app
TYDAL replied June 15, 2023

Thank you so much for your feedback! We always aim to go above and beyond for our customers and provide the best experience possible. Have a great day! ♥ - Lea, Rivo Support Manager

October 11, 2023

I have to give credit to the creators of this wonderful app, Their support team was super helpful and they responded within minutes. Not only that but the app is really well built, it gave clear instructions of what to do and where to go. It was also very easy to navigate through and it really brings life to your website. I highly recommend this app to old and new drop shippers.

baabibox
United States
About 2 months using the app
TYDAL replied October 13, 2023

Thank you for your kind words! We're thrilled to hear that you enjoyed using our app. Our support team is always here to assist you.
- Lea & Rivo Team

June 27, 2023

Was really helpful. We resolved my problems and even added some new things to my store. I actually think she's the best assistant in the world.

smooth
Finland
About 2 months using the app
TYDAL replied June 29, 2023

Thanks so much for the kind words! 😊 It was our pleasure helping you out, and we're thrilled we could make your store even better. We truly appreciate your feedback! 🙌 - Lea, Rivo Support Manager

November 19, 2022

Everybody at rivo is awesome . Super helpful and funny. Very fast response time and the apps themselves are easy to use and awesome.

simply
United States
About 2 months using the app
TYDAL replied November 21, 2022

We are pleased that you had a great experience with us! If there's anything else we can help you with, just let us know anytime. Our team here at Rivo will always be delighted to assist you. 🙌 All the best, Kevin

September 24, 2023

Superb. Great service. Very willingly helped me.

Aezos Mart
Malaysia
About 2 months using the app
TYDAL replied September 29, 2023

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Our team is always here to help. 😊
- Lea & Rivo Team

April 15, 2023

Perfekte Service sehr nett und höflich und hat mir schnell geholfen ohne Probleme ich kann jedem weiter empfehlen

Fantastic4buy
Germany
About 2 months using the app
TYDAL replied April 17, 2023

Schön, dass Sie mit unseren Dienstleistungen zufrieden sind! 🙌 Vielen Dank für die wunderbare Bewertung und wir wissen es wirklich zu schätzen, dass Sie uns helfen, uns zu verbreiten! Ein Hoch auf den Erfolg für Sie und Ihr Unternehmen!
Alles Gute, Kevin

June 19, 2023

my experience was easy and excellence with Paul. I will recommend. It is the free feature that really got me. Love it.

MELCY Boutique
United States
About 2 months using the app
TYDAL replied June 19, 2023

We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us. - Kevin

May 15, 2023

She did very well she went above and beyond great communication great responses and I really appreciate her taking the time out and help me

Msunderstood Goofy Treats LLC
United States
About 2 months using the app
TYDAL replied May 16, 2023

Thank you so much for sharing your experience with us! We're thrilled to hear that your issue was resolved and appreciate your kind words. We always strive to deliver excellent communication and support. Thank you for choosing Rivo! - Lea, Rivo Support Manager

October 19, 2023

Super quick to respond, and really helpful. It took me a little while working with the assistant to get my reviews to import from Squarespace, but after some help we got it working! Really nice people to talk to, very grateful.

Dog Forbid
United Kingdom
About 2 months using the app
TYDAL replied October 23, 2023

Awesome! So glad we could make it work for you. Thanks for sharing your experience. Feel free to reach out anytime!
- Lea & Rivo Team