TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

February 20, 2023

Abbie was amazing. She helped me with exactly what I needed within a minute. Impressive. She also went above and beyond with a few things she didn't have to, nor did I expect but I am very grateful, and I can't wait to recommend them to my fellow business friends!

Rave Lingo
United States
About 2 months using the app
TYDAL replied February 21, 2023

Your satisfaction is our top priority. Thank you for choosing our app and for giving us the opportunity to serve you. If there's anything we can do to improve your experience, please don't hesitate to reach out.
Best regards, Kevin

Edited March 12, 2023

Pete was a lot of help with removing the branding and even answered a few extra questions I had about app functions. He did everything right and knew all the answers.

I love the app but would like a couple additional features that I feel would be helpful. But I see you may come out with them on updates in the future, so I will be patient. I was trying to get reviews from customers before I found this app so it was a pleasant surprise that it will be so easy now without me manually doing things to get them.

Piercing Ya Body Jewelry
United States
About 2 months using the app
TYDAL replied March 12, 2023

We're happy to hear that we were able to assist you with removing the branding and answered your additional questions in a knowledgeable and helpful manner. We appreciate your feedback on the features that you would like to see in our app, and we're always looking for ways to improve our product. We're glad to know that you've found our app to be a helpful tool for obtaining customer reviews, and we hope that our future updates will continue to meet your needs.
Best regards, Kevin

May 31, 2023

Very good experience. i used it since 15 days. customer support is also very good. Thanks to Rivo...

DENIER
India
About 2 months using the app
TYDAL replied June 1, 2023

Thank you so much for your kind words! We're glad to hear you're enjoying your experience with us and appreciate your feedback. We're always here to provide excellent customer support, so please don't hesitate to reach out if you need anything. - Lea, Rivo Support Manager

April 30, 2023

Great customer service!! Paul was very helpful and took care of the initial requests to help setup quickly.

FixtureUpscale
United States
About 2 months using the app
TYDAL replied May 1, 2023

Thank you so much for sharing your positive experience! We appreciate your kind words and hope to continue providing excellent customer service. - Lea, Rivo Support Manager

January 20, 2023

abbie was so good customer servise she helped for my all problem with rivo i will mis her :(

İstiridye Kolye
Türkiye
About 2 months using the app
TYDAL replied January 22, 2023

We're so pleased that you love our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. 😊 Thanks, Kevin

May 7, 2023

She was great and gave me good tips for my store! Was also a great help with removing the branding for me

wardtimeless
United States
About 2 months using the app
TYDAL replied May 8, 2023

Thank you for the lovely feedback! We're so glad to hear that our advice helped your store. It was a pleasure working with you and We're always here to help if you need anything else! - Lea, Rivo Support Manager

November 8, 2022

Great app, and with it being free, you can't really go wrong with picking this app. And the customer support is awesome!

PERENTIA
Australia
About 2 months using the app
TYDAL replied November 8, 2022

Excellent! We appreciate you using our app and thanks for the positive 5-star review! Cheers, Kevin

September 8, 2023

Mica was great help.

ThermoInk Pro
Australia
About 2 months using the app
TYDAL replied September 13, 2023

Thank you so much! We're glad our team could assist you. We strive to provide great service to all our customers. Have a fantastic day!
- Lea & Rivo Team

November 23, 2022

Loved it and the rep was very helpful. The only thing I don't like is the email address being required.

Herbal Alternative For You
United States
About 2 months using the app
TYDAL replied November 23, 2022

We're so glad you love our app! Your positive feedback and review mean the world to us. Thank you so much! 🤩 Cheers, Kevin

Edited March 6, 2023

Simply fantastic Arianne's service as well as the many free features they offer us! A magnificent service!! Truly positively surprised! Congratulations! A++++ customer service!

tnDiamond
Portugal
About 2 months using the app
TYDAL replied March 6, 2023

We're thrilled that our services have met your expectations and are always here to help with anything. Thank you so much for the wonderful review and positive feedback!
Much appreciated, Kevin