TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,788)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

July 18, 2022

Great assistance from Lance, love the design of the app, it is simple to use and has a lot of useful functions.

SNEAKERMASK
Spain
About 2 months using the app
TYDAL replied July 18, 2022

We are so pleased that you are enjoying our app and services! Thank you so much for the positive feedback and 5-star review! 🌟 Best wishes, Kevin

November 24, 2022

Assistance by Mica was very helpful, she did a great job helping me set up Rivo for my store and did a helpful job with suggestions for my store.

Home Shore
United Kingdom
About 2 months using the app
TYDAL replied November 24, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

October 28, 2023

wow, this app is really really good and the assistant was so kind.
I am happy with this app, I 100% recommend to use this app whatever problem you have the staff will fix it with so much welcoming., thanks Mica.

LADYLAND.ca
Canada
About 2 months using the app
TYDAL replied October 31, 2023

Thanks for the wonderful feedback! We're happy to hear about your positive experience with our app and customer service. Your recommendation means the world to us.
- Kevin & Rivo Team

May 3, 2023

The app is better than others as it seen. I will explore more for sure. Chatting with kind Mica helped me a lot to set up and confirm my store.

EMFARIOL
Türkiye
About 2 months using the app
TYDAL replied May 3, 2023

Thank you for your wonderful feedback! It's great to hear that we've been able to help you get your store up and running smoothly. We look forward to continuing to provide excellent service and helping you succeed with your store! - Lea, Rivo Support Manager

February 9, 2023

Just set up the app in my store, and was very grateful for the assistance I received from Jel. She was able to verify my store on the app and then also gave me some other assistance in setting everything up in my store. I look forward to using this app.

Finely Dressed Boutique
United States
About 2 months using the app
TYDAL replied February 9, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

August 20, 2022

I choosed this app basend on a friends recommendation and its exactly what I need. Alex from the support was super friendly and helpfull. Clearly will recommend the app further:-) Thanky you!

BeetleMouse
Switzerland
About 2 months using the app
TYDAL replied August 22, 2022

Wonderful, thanks so much for choosing our app! Your positive feedback and 5-star review are very much appreciated! 🙌 Cheers, Kevin

August 23, 2022

The customer service is really good. My chat with Betty went very well and she resolved my query quickly.

livelytical
United Kingdom
About 2 months using the app
TYDAL replied August 23, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

April 12, 2023

I had excellent support and found it very easy to set up. Very beneficial and made easy.

MapleMomentum
Canada
About 2 months using the app
TYDAL replied April 12, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

October 13, 2022

I upgraded my email status with Maria. Her assistance was fantastic. Her response time was spot on and very helpful. Thank you very much.

T Bucket Tees
United States
About 2 months using the app
TYDAL replied October 13, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-stars! Let us know if any questions come up or if we can help along the way. 🤩 Much appreciated, Kevin

May 11, 2023

Customer support for this app is great! I am looking forward to using it more and more after getting great advice on how to increase reviews.
Special thanks to Abbie for helping me out.

Amar Designz
Canada
About 2 months using the app
TYDAL replied May 12, 2023

Thank you so much for your amazing feedback! Glad to hear that our support team was able to help. Happy to have you with us and we can't wait to see how you continue to use the app! - Lea, Rivo Support Manager