TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

April 12, 2023

I had excellent support and found it very easy to set up. Very beneficial and made easy.

MapleMomentum
Canada
About 2 months using the app
TYDAL replied April 12, 2023

Thank you so much for the positive 5-star review! Means the world to us, and we are here for you anytime. 😊
Cheers, Kevin

October 13, 2022

I upgraded my email status with Maria. Her assistance was fantastic. Her response time was spot on and very helpful. Thank you very much.

T Bucket Tees
United States
About 2 months using the app
TYDAL replied October 13, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and 5-stars! Let us know if any questions come up or if we can help along the way. 🤩 Much appreciated, Kevin

May 11, 2023

Customer support for this app is great! I am looking forward to using it more and more after getting great advice on how to increase reviews.
Special thanks to Abbie for helping me out.

Amar Designz
Canada
About 2 months using the app
TYDAL replied May 12, 2023

Thank you so much for your amazing feedback! Glad to hear that our support team was able to help. Happy to have you with us and we can't wait to see how you continue to use the app! - Lea, Rivo Support Manager

March 23, 2022

Abbie was Awesome, I really appreciate the service she provided! Abbie was Very Professional, Friendly, Quick response, Thoroughly understood the reason for the contact. Abbie was Phenomenal!!!!! Thank YOU Abbie!!!!!...

Vision Your Own Marketplace
United States
About 2 months using the app
TYDAL replied March 25, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback and we are here for you anytime! 🤩 Cheers, Katherine

April 12, 2023

It's very rare that you come across such a thoughtful, customer focused company these days. We have used many different apps on Shopify stores, but Rivo stand head and shoulders above the rest in terms of support and product delivery. Give their amazing apps a try, you won't be disappointed. Thanks!

Bonne Maison
United Kingdom
About 2 months using the app
TYDAL replied April 12, 2023

We're thrilled that you found our team to be customer-focused and that our apps exceeded your expectations. Providing excellent support and product delivery is one of our top priorities, and we're glad to know that our efforts have made a difference. We appreciate your recommendation and look forward to continuing to provide you with the best possible service. Please don't hesitate to reach out if you have any further questions or needs in the future.
All the best, Kevin

December 2, 2022

Service is spectacular. Received more than I asked for. Thank you to Betty for giving me tips on how to upgrade my store. (I learned favicons from her!)

Tecoru
United States
About 2 months using the app
TYDAL replied December 2, 2022

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

November 22, 2022

Amazing app, and it's free! Customer support is always super fast and helpful (shoutout to Paul and Jel for their help).

Just Nae Co
United States
About 2 months using the app
TYDAL replied November 22, 2022

So glad that you are happy with our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

April 22, 2023

Hello, I would like to thank Jel, a professional from Rivo, for the service he provided, he was super kind to assist my guests and also gave me valuable tips where I can implement it in my online store. Rivo surprised me with its tools, I'm very excited about the partnership. Strong hug. Edgar Richards

Animal Adventures Shop
Portugal
About 2 months using the app
TYDAL replied April 24, 2023

Hi Edgar, thanks for your wonderful feedback! We're glad to hear that Jel provided a great experience and valuable tips for your online store. We're excited to have you as a partner and can't wait to see how we can help your business grow! - Lea, Rivo Support Manager

January 10, 2023

Jel was so helpful with all the services I needed. Wait to see how the app helps with reviews for my store.

pressedxleishyion
United States
About 2 months using the app
TYDAL replied January 10, 2023

Your kind words and positive feedback mean the world to us! Thank you so much for the review and we are always happy to help any time. 🌟 Best wishes, Kevin

November 13, 2022

I downloaded Rivo P. Reviews to have a point system to my shopify shop to understand better what my customers think about my products. The support team of Rivo especially Arianne was there to help me with the set up and the process. It was very appreciated and thankful, i recommend the application, 5 stars from me.

BottargaSivota
Greece
About 2 months using the app
TYDAL replied November 15, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin