TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,709)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

Edited June 24, 2023

Very helpful and cared about wanting to help me figure out what would be best for my website reviews!! Thanks, Paul for your assistance

Colorful Wax Creations
United States
About 1 month using the app
TYDAL replied June 26, 2023

Thank you so much for your feedback! So happy to hear that the our team was able to provide you with helpful and personalized assistance for your store. We genuinely care about making sure our customers are happy with our services, and it's great to hear that we hit the mark! - Lea, Rivo Support Manager

October 29, 2023

Can't fault it so far. Functional and easy to use, with support available if needed.

Elephants and Hearts
United Arab Emirates
About 1 month using the app
TYDAL replied October 31, 2023

Thank you for the positive feedback! We're delighted you're finding our service user-friendly and supportive. Here for you whenever you need it! 🌟👍
- Kevin & Rivo Team

January 26, 2023

I really love using this App. Mica was very helpful throughout the process and even suggested tips for my online store!

Annie Swimwear
United States
About 1 month using the app
TYDAL replied January 26, 2023

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

July 15, 2022

Ryan was fantastic at making sure everything was all set to go!! Hopefully this app help with my stores selling!

Tallulah Rey
United States
About 1 month using the app
TYDAL replied July 15, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

December 21, 2022

Arianne helped me a lot, fast replier, straight to the point with great attitude, Thank you Arianne! and the app is wonderful and easy to use.

Blarios
United States
About 1 month using the app
TYDAL replied December 21, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin

December 2, 2022

I just used this app for reviews and it was seamless and really easy to use, I had a customer service worker (Mica) to help me and she went above and beyond. Telling me things that I needed to know clearly and concisely whilst also being really positive all throughout. Just from this experience I can't recommend the app enough!

AtmosLighting
United Kingdom
About 1 month using the app
September 18, 2023

Rivo truly feels like a friend! Their team is not only responsive but also genuinely cares. It's rare to find such a heartwarming and reliable app experience.

Highora
United States
About 1 month using the app
TYDAL replied September 19, 2023

Thank you so much for your kind review! We're glad to hear that you find our app and support to be reliable. We strive to provide the best experience for all our users. 😊
- Lea & Rivo Team

March 18, 2022

My experience with the app was absolutely amazing. The customer service rep named Abbie was absolutely phenomenal. Solved all my problems very quickly. THANK YOU SO MUCH ABBIE

Light Heaven
South Africa
About 1 month using the app
TYDAL replied March 18, 2022

We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin

January 6, 2023

Great app, i just miss not to be able to send mail to Customer it will be perfect

Paris
France
About 1 month using the app
TYDAL replied January 8, 2023

Thanks for the review! We're consistently working to improve and build the best apps possible! I went ahead and passed your feedback on to our product team. Best regards, Kevin

December 3, 2022

Abbie was really helpful. I would recommend her to help with any issues you may have. She was quick to respond and fixed my issue fast.

Neoni Jackson
United States
About 1 month using the app
TYDAL replied December 4, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Best regards, Kevin