TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,709)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.
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Very helpful and cared about wanting to help me figure out what would be best for my website reviews!! Thanks, Paul for your assistance
Thank you so much for your feedback! So happy to hear that the our team was able to provide you with helpful and personalized assistance for your store. We genuinely care about making sure our customers are happy with our services, and it's great to hear that we hit the mark! - Lea, Rivo Support Manager
Can't fault it so far. Functional and easy to use, with support available if needed.
Thank you for the positive feedback! We're delighted you're finding our service user-friendly and supportive. Here for you whenever you need it! 🌟👍
- Kevin & Rivo Team
I really love using this App. Mica was very helpful throughout the process and even suggested tips for my online store!
We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
Ryan was fantastic at making sure everything was all set to go!! Hopefully this app help with my stores selling!
Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin
Arianne helped me a lot, fast replier, straight to the point with great attitude, Thank you Arianne! and the app is wonderful and easy to use.
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best regards, Kevin
I just used this app for reviews and it was seamless and really easy to use, I had a customer service worker (Mica) to help me and she went above and beyond. Telling me things that I needed to know clearly and concisely whilst also being really positive all throughout. Just from this experience I can't recommend the app enough!
Rivo truly feels like a friend! Their team is not only responsive but also genuinely cares. It's rare to find such a heartwarming and reliable app experience.
Thank you so much for your kind review! We're glad to hear that you find our app and support to be reliable. We strive to provide the best experience for all our users. 😊
- Lea & Rivo Team
My experience with the app was absolutely amazing. The customer service rep named Abbie was absolutely phenomenal. Solved all my problems very quickly. THANK YOU SO MUCH ABBIE
We always make sure to provide our customers with the best service possible! We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team is happy to lend our hands anytime. 😃 Thanks, Kevin
Great app, i just miss not to be able to send mail to Customer it will be perfect
Thanks for the review! We're consistently working to improve and build the best apps possible! I went ahead and passed your feedback on to our product team. Best regards, Kevin
Abbie was really helpful. I would recommend her to help with any issues you may have. She was quick to respond and fixed my issue fast.
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Best regards, Kevin