TYDAL Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,709)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.
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great support, fast and efficient!Thanks again for spending time to make my experience with your app even better!
We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! Thanks, Kevin
customer service was 5* helpful and fast response time, shared links to help me more ......would recommend
So thrilled that you are happy with our customer service! Thanks so much for the 5-Stars and for recommending us! 🌟 Cheers, Kevin
Very efficient and very helpful. Super fast attention.It was a pleasure that you attended me today. In addition, you make sure that everything is working perfectly.
So far had good experience with the app and paul from the support team was super helpful and ill check out the other rivo apps
Thank you for sharing your feedback! We're glad our support team could assist you. Have fun exploring our apps too! 😊 Please don't hesitate to reach out if you need help!
- Lea, Rivo Support Manager
Customer service is great. quick response, and attentive. very friendly. Abbie was also helpful. one thing I don't like about the actual app is that it doesn't have much customization to help your brand/store stand out, just basic things
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
I just installed this app for my store which is pre-launch. So I cannot testify to it's usability and functionality at this time. However, for a free app it seems quite impressive. Tons of features at no cost and friendly customer service. I'll revisit this review after I've spent some time using it while my store is open.
Wonderful! 🎉Thank you so much for choosing our apps and we are always here, anytime you need us. Your positive review is very much appreciated! Best wishes, Kevin
Loving this app so far! Arianne was great. She removed the branding on the widget which by the way is an awesome boost for any store to look more professional, and it's free!
So glad to hear you're loving the app! We're dedicated to making sure you have the best experience with our app. Thanks a ton for the awesome review!
- Lea & Rivo Team
Paul was very helpful with my questions and quick to solve the issue. Great app so far
Thank you for your kind words! 😊 We're glad our team could assist you promptly and resolve the problem. We strive to provide a great app experience for our users!
- Lea & Rivo Team
Pete was quick to respond and removed the branding and also upgraded the service. We are already using Rivo App for our other two stores, Vensha Studio International & Faneesha Lingerie. We always get prompt response from the team.
You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin
App is great ! Jel helped me tremendously as she went above and beyond my needs, she taught me various ways to improve my site and I am very greatful for her.
Thank you! 🙌 We're here anytime you need us and if there's anything else we can do, just let us know. Best regards, Kevin