TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,709)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

November 8, 2022

great support, fast and efficient!Thanks again for spending time to make my experience with your app even better!

Vitaviol
United Kingdom
About 1 month using the app
TYDAL replied November 8, 2022

We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! Thanks, Kevin

June 26, 2022

customer service was 5* helpful and fast response time, shared links to help me more ......would recommend

Adnors
United States
About 1 month using the app
TYDAL replied June 27, 2022

So thrilled that you are happy with our customer service! Thanks so much for the 5-Stars and for recommending us! 🌟 Cheers, Kevin

March 25, 2022

Very efficient and very helpful. Super fast attention.It was a pleasure that you attended me today. In addition, you make sure that everything is working perfectly.

Yahimi Style
United States
About 1 month using the app
July 1, 2023

So far had good experience with the app and paul from the support team was super helpful and ill check out the other rivo apps

Illumiflora
United States
About 1 month using the app
TYDAL replied July 3, 2023

Thank you for sharing your feedback! We're glad our support team could assist you. Have fun exploring our apps too! 😊 Please don't hesitate to reach out if you need help!
- Lea, Rivo Support Manager

April 9, 2022

Customer service is great. quick response, and attentive. very friendly. Abbie was also helpful. one thing I don't like about the actual app is that it doesn't have much customization to help your brand/store stand out, just basic things

HAIR BRATT
United States
About 1 month using the app
TYDAL replied April 11, 2022

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

January 26, 2023

I just installed this app for my store which is pre-launch. So I cannot testify to it's usability and functionality at this time. However, for a free app it seems quite impressive. Tons of features at no cost and friendly customer service. I'll revisit this review after I've spent some time using it while my store is open.

Mental Houseplants
United States
About 1 month using the app
TYDAL replied January 26, 2023

Wonderful! 🎉Thank you so much for choosing our apps and we are always here, anytime you need us. Your positive review is very much appreciated! Best wishes, Kevin

July 31, 2023

Loving this app so far! Arianne was great. She removed the branding on the widget which by the way is an awesome boost for any store to look more professional, and it's free!

Gear Revolt
United States
About 1 month using the app
TYDAL replied August 2, 2023

So glad to hear you're loving the app! We're dedicated to making sure you have the best experience with our app. Thanks a ton for the awesome review!
- Lea & Rivo Team

October 5, 2023

Paul was very helpful with my questions and quick to solve the issue. Great app so far

REBEKAH PETERS
United Kingdom
About 1 month using the app
TYDAL replied October 9, 2023

Thank you for your kind words! 😊 We're glad our team could assist you promptly and resolve the problem. We strive to provide a great app experience for our users!
- Lea & Rivo Team

November 2, 2022

Pete was quick to respond and removed the branding and also upgraded the service. We are already using Rivo App for our other two stores, Vensha Studio International & Faneesha Lingerie. We always get prompt response from the team.

Dapper & Rough Apparels
India
About 1 month using the app
TYDAL replied November 2, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

November 26, 2022

App is great ! Jel helped me tremendously as she went above and beyond my needs, she taught me various ways to improve my site and I am very greatful for her.

TeeShirtKings.com
United States
About 1 month using the app
TYDAL replied November 27, 2022

Thank you! 🙌 We're here anytime you need us and if there's anything else we can do, just let us know. Best regards, Kevin