TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,708)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

Edited December 31, 2022

great service and quick responses. nice customer service overall for pop up mailing lists and review placement.
thank you!

Saboena
Netherlands
About 1 month using the app
TYDAL replied January 1, 2023

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

July 19, 2023

Upon launching the app to my store, I was able to unlock priority email sending, and Abbie was very helpful! She even helped me change the Favicon on my store and gave my Facebook page a like! I have not yet begun to dig into the app and all it does, but I believe this will be helpful. She also recommended the Rivo popup email app to review and possibly add to my page. There are plenty of tools for the free plan! I plan on using this app for years to come!

Luxe Lash & Hair Studio
United States
About 1 month using the app
TYDAL replied July 24, 2023

Thanks a bunch for sharing your experience with our app! 🙌 We're thrilled to know you found our app helpful, and we hope it continues to be useful as you explore its full potential! 🚀 Thanks again for choosing Rivo.
- Lea & Rivo Team

January 18, 2023

Paul was really helpful in helping me verify my store and even gave me some tips on how to improve my store! Paul definitely provided major assistance and I am glad I found this app!

GadgetsSupreme
United States
About 1 month using the app
TYDAL replied January 19, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

Edited October 21, 2022

Abbie was awesome! She was so helpful, patient, and quick. I Feel totally empowered. I feel like I can do this efficiently without the need for others to help me. My store is going to grow so much. I can do this thanks to this amazing service. This is the best tool for on line selling.

If You Know You Know
United States
About 1 month using the app
TYDAL replied October 21, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

October 22, 2022

Everything was perfect! Pete is very fast, he answers directly and he has the best solutions everytime when I have a problem.

PersoKette
Germany
About 1 month using the app
TYDAL replied October 24, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

November 9, 2023

Mica was an awesome help!

World Seasonings
United States
About 1 month using the app
TYDAL replied November 13, 2023

Happy to hear you had a great experience! We always aim to help, and we appreciate your feedback. Thank you!
- Lea & Rivo Team

April 5, 2023

I had a fantastic experience with this app, particularly with their customer service. Arianne was extremely friendly and helpful!

Mindtrot
United Kingdom
About 1 month using the app
TYDAL replied April 5, 2023

We're so happy to see that you had a fantastic experience! We're always striving to help you and your business succeed!
Cheers, Kevin

October 10, 2023

Love it! Love the support team!

Artis Lucerna
United States
About 1 month using the app
August 12, 2023

Installing the app was easy, and it looks amazing on my store. And when I had a question, Jel stepped in to make sure I was taken care of and even shared tips to improve my shop. Thank you!

Girl From Peel Apparel
Canada
About 1 month using the app
TYDAL replied August 14, 2023

So glad you found our app easy to use. It means a lot to us that our team could help and provide valuable tips. Thank you for your kind words, and we're here anytime you need assistance. 👍
- Lea & Rivo Team

Edited February 4, 2023

So far customer service is great. Haven't used the app much yet but i can say the service is excellent and immediate. Paul was a big help

LanternShop.com by Traders of Tamerlane
United States
About 1 month using the app
TYDAL replied February 5, 2023

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin