TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,708)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

June 21, 2023

Ça fonctionne à merveille, une équipe à l’écoute vraiment bravo pas besoin de chercher une autre appli

Anariabeauty
Switzerland
About 1 month using the app
TYDAL replied June 22, 2023

Merci de partager votre expérience avec nous! Nous sommes heureux que notre application ait répondu à vos attentes et que notre équipe ait pu répondre à vos besoins. Nous apprécions vos aimables paroles ! - Lea, Rivo Support Manager

May 18, 2023

I reached out via the support chat and connected with Abbie. She was able to assist me and quickly resolve my request. Thank you so much, Abbie!!

Dalia Alba Boutique
United States
About 1 month using the app
TYDAL replied May 19, 2023

Thanks for taking the time to leave such a kind review! It's great to hear that our team was able to help you quickly. We're so glad we could assist you. Please don't hesitate to contact us again if you need further assistance! - Lea, Rivo Support Manager

November 8, 2022

Die App ist recht einfach aufgebaut, was der handhabung gut tut und Pete vom Support hat mir direkt geholfen und einige gute Tipps gegeben, die nicht direkt etwas mit der App zu tun hatten, aber dennoch super hilfreich waren. Außerdam hat mir Pete super schnell geantwortet und war ausgesprochen nett.

LEISE Design Shop
Germany
About 1 month using the app
TYDAL replied November 8, 2022

Du bist unglaublich! ✨ Vielen Dank für deine Komplimente und netten Worte. Wir sind Kunden wie Ihnen sehr dankbar und wissen die Nutzung unserer App sehr zu schätzen. Wenn Sie unterwegs weitere Hilfe benötigen, zögern Sie bitte nicht, uns dies mitzuteilen. Hier bei Rivo steht die Zufriedenheit unserer Kunden an erster Stelle. 🎉 Prost, Kevin

August 8, 2022

I just had a quick question, and Maria helped me solve it quickly. But then she went above and beyond and threw in some advice and a couple of freebies. Great experience

nielsenpecans
United States
30 days using the app
TYDAL replied August 8, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

February 23, 2023

La atención que recibí el día de hoy por la agente ABBIE fue excelente, el tiempo de respuesta muy rápido, ella es muy amable y servicial, recomiendo esta app.

CrediBazar Online
Mexico
29 days using the app
TYDAL replied February 23, 2023

Su satisfacción es nuestra principal prioridad, por lo que es maravilloso saber que estamos cumpliendo con eso. Si hay algo más que podamos hacer para ayudar, no dude en comunicarse.
Todo lo mejor, Kevin

March 7, 2022

The customer rep was useful and polite. I found the App useful and support is always on standby. quick and friendly.

YH-W'S Galore
United Kingdom
29 days using the app
TYDAL replied March 10, 2022

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟Best wishes, Kevin

November 30, 2022

Paul helped me with a few minor issues I had. Great service and quick response. Thanks for all your help from Muscle Car Gifts

Muscle Car Gifts
Australia
29 days using the app
TYDAL replied November 30, 2022

What a wonderful review! 😊 Thank you so much for the great feedback, and we are here for you anytime. Much appreciated, Kevin

January 31, 2023

Every time I chat, I receive the help I need! I have dealt with some very kind responses from knowledgeable persons. Very refreshing!

The Vault
United States
29 days using the app
TYDAL replied January 31, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

January 29, 2023

Fast and kind comunicacion from paul

Home Decor Products
Australia
29 days using the app
TYDAL replied January 30, 2023

Thanks for the 5-stars! Cheers, Kevin

March 11, 2022

I like the app, really usefull and totaly for free also the staff are amazing, thanks peter for your help,

Canvares
Morocco
28 days using the app
TYDAL replied March 11, 2022

Glad to hear you are liking the app so far! 🙌 If you need anything at all just let us know. Thanks, Kevin