TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,709)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

January 14, 2023

Customer service integration was super helpful. Did more than what was asked in a good way. Definitely a good move for brand trust

TDU General
Canada
28 days using the app
TYDAL replied January 16, 2023

Perfect! Thanks so much for the 5-stars! 🌟 If any questions come up along the way, please don't hesitate to let us know! Best regards, Kevin

July 3, 2023

Rivo was my favourite reviews app anyway and yet Jel was the most helpful person I have ever spoken to on any shopify app when I needed support. Wish I could give 6 stars, thank you!

Skin Inc.
United Kingdom
28 days using the app
TYDAL replied July 6, 2023

Super grateful for your kind words! We're glad our team was able to help. Thank you so much for sharing your experience 🙌
- Lea & Rivo Team

May 19, 2023

Mica was a great help, she got my 'Powered by Rivo' removed and also gave me a suggestion on something I could change on my website and shared a page that helped me remove the 'Powered by Shopify' at the very bottom of my website, something which I didn't know how to get rid of. I really appreciate her help!

Journeys Made
United Kingdom
28 days using the app
TYDAL replied May 22, 2023

Thank you for your kind words! It's always great to hear that our team was able to provide assistance and suggestions to help your store. We aim to provide the best support possible and are always here to help! - Lea, Rivo Support Manager

May 15, 2023

Great service, quick, helpful. went above and beyond what I asked for couldn't have asked for better service.

Benita Belle Boutique
United States
28 days using the app
TYDAL replied May 16, 2023

Thank you so much for taking the time to leave us this review! We take pride in going above and beyond for our customers. We appreciate your business and hope to have the pleasure of serving you again in the future. - Lea, Rivo Support Manager

September 25, 2023

Bardzo miła obsługa. Mój imienni zaspokoił każde moje zapytanie w 100%. Dzięki Paul!

Wygodny Design
Poland
28 days using the app
TYDAL replied September 29, 2023

Dziękuję za miłe słowa! Dążymy do zapewnienia doskonałej obsługi i cieszę się, że nasz zespół wsparcia mógł spełnić wszystkie Twoje prośby. Doceniamy Twój interes!
- Lea & Rivo Team

December 19, 2022

Fast and way to easy and it’s free and if it’s for free it’s for me 100% recommended, they better then amazon!

FearFullUs
United States
28 days using the app
TYDAL replied December 19, 2022

Thank you so much for the positive feedback and for recommending us to the community! 🎉 Your 5-stars are much appreciated! All the best, Kevin

November 3, 2023

excellent service and great cooperation.

Samso Nite Beauties
Pakistan
27 days using the app
TYDAL replied November 6, 2023

We're thrilled to hear about your satisfaction with our service and teamwork! Thanks for your review, and we're here for you anytime you need further assistance.
- Kevin & Rivo Team

April 30, 2024

Very nice support!

LUXUSBOSS
Germany
TYDAL replied May 1, 2024

Thank you! We're thrilled you had a great experience with our support team. Let us know if there's anything else we can assist you with.
- Kevin & TYDAL Team

October 24, 2022

It seems so easy and accessible. I hope to get a lot of use out of it. Arianne was very helpful to offer more suggestions for the site - and very personable. That's going above and beyond!

TennTown
United States
27 days using the app
TYDAL replied October 24, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

January 15, 2023

A wonderful app that is completely free. Which is mind boggling to be honest. The support team is great, especially Arianne! Don't hesitate to download the APP!

Imperial Strength Co.
United States
27 days using the app
TYDAL replied January 16, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin