TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,712)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

April 30, 2024

Very nice support!

LUXUSBOSS
Germany
TYDAL replied May 1, 2024

Thank you! We're thrilled you had a great experience with our support team. Let us know if there's anything else we can assist you with.
- Kevin & TYDAL Team

October 24, 2022

It seems so easy and accessible. I hope to get a lot of use out of it. Arianne was very helpful to offer more suggestions for the site - and very personable. That's going above and beyond!

TennTown
United States
27 days using the app
TYDAL replied October 24, 2022

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin

January 15, 2023

A wonderful app that is completely free. Which is mind boggling to be honest. The support team is great, especially Arianne! Don't hesitate to download the APP!

Imperial Strength Co.
United States
27 days using the app
TYDAL replied January 16, 2023

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

Edited June 21, 2023

So far, it's been very nice and they have made it super easy to set everything up and Abbie has really helped me with a couple of things that I needed for my store so they got 5 out of 5 stars from me. Thanks for everything

StellersDeal.com
United States
27 days using the app
TYDAL replied June 22, 2023

Thank you so much for taking the time to leave us such a kind review! We value your business and hope to continue being able to provide you with excellent service in the future. - Lea, Rivo Support Manager

April 13, 2023

Unable to give an opinion on the app as it was just installed. The agent was helpful in removing the Rico branding via chat and sharing some other features with me.

Thistle & Clover Boutique
United States
27 days using the app
TYDAL replied April 13, 2023

We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, please let us know.
Cheers, Kevin

May 15, 2023

great app beware the app wil give customers discount codes until you change in the settings

petwoof
United Kingdom
27 days using the app
TYDAL replied May 16, 2023

Thank you for taking the time to review our app. We really appreciate your feedback. I understand you had some trouble with the discount codes. I'm glad Paul was able to sort this out for you! We're always happy to help and ensure you have the best experience possible. 😊✨ - Lea, Rivo Support Manager

August 14, 2023

Arianne was very pesonable and helpful. She went above and beyond my request and offered a small piece of advice for my shop to help it present better!!

Thanks for all the help. Greatly appreciated

Bambita Boutique
United States
26 days using the app
TYDAL replied August 17, 2023

Thank you so much for the kind words, We really appreciate it! It was our pleasure assisting you and we're glad we could go the extra mile. If you ever need more advice or help, just let us know!
- Lea & Rivo Team

November 18, 2022

客服回应很快,态度很好。功能也挺实用的 凑100字111111111111111111111111111111111111111111111111111111111111111111111111111

Apple_Shopier
China
26 days using the app
January 27, 2023

Mica was nice person the app i really love, and the service was great. would recommend it to everyone

Prefurn
Netherlands
26 days using the app
TYDAL replied January 30, 2023

We're so excited that you love our support! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

November 19, 2022

I am so glad I discovered this app for my business. Rivo is one of the best apps I have downloaded. Arianne from Customer support was very helpful and so sweet with helping me get my popup/ and customer review widget flowing. Thank You Rivo for this amazing app!

Rad Mama Graphics
United States
26 days using the app
TYDAL replied November 21, 2022

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 🎉 Cheers, Kevin