TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,789)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

June 16, 2023

love the app and their customer service is super helpful and quick to respond and solve anything you need help with!

Impulzify
United States
About 1 month using the app
TYDAL replied June 16, 2023

We're so glad that you love our app and services! 🙌 Thank you for the wonderful review and please feel free to let us know if there's anything else we can help you with! - Kevin

January 9, 2023

Abbie was so helpful when I needed assistance with using their review gadget. She even went over and above to give me extra knowledge on how to improve my store. Her customer service is on point and I am happy that I received her help. I am definitely a satisfied customer!

Thank you again Abbie!

The Earth Tones Store
United States
About 1 month using the app
TYDAL replied January 9, 2023

We're so pleased that you are satisfied with our customer support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. 😊 Thanks, Kevin

July 2, 2023

Rivo Apps are super easy to use and quick to setup. Customer service is fantastic! Pete, was extremely helpful! While I just started using their products, I am blown away with the customer service and I am confident that my experience with their products will be no different! Thanks Rivo!

Gifstery
United Kingdom
About 1 month using the app
TYDAL replied July 3, 2023

Thank you so much for your feedback! We're glad to hear that you find our apps easy to use and our support team was able to help. It's our goal to provide the best experience with our app. Thanks for choosing Rivo!
- Lea, Rivo Support Manager

April 30, 2023

they were really helpful and took care of what i needed quick and very friendly also took care of other things i needed as well

K-Mart Online Deals
United States
About 1 month using the app
TYDAL replied May 1, 2023

Thank you so much for taking the time to leave us such a wonderful review! I'm glad to hear that you had a great experience with our team! We always strive to go above and beyond to take care of our customers' needs. We look forward to serving you again in the future! - Lea, Rivo Support Manager

December 15, 2022

Arianne has been rocking on customer service was very helpful on my request.

Rivo has been doing a great job for me!!! highly recommended!

ARTSYPOD ©
Australia
About 1 month using the app
TYDAL replied December 19, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 All the best, Kevin

March 9, 2022

Very responsive customer service and always pleasant experience ! Everything they have done and promised to do has always been done immediately. Definitely Recommend !

Lichty Products & Supply LLC
United States
About 1 month using the app
TYDAL replied March 10, 2022

Thanks so much for the positive review and for recommending us to the Shopify community! 🙌 Cheers, Kevin

Edited December 31, 2022

great service and quick responses. nice customer service overall for pop up mailing lists and review placement.
thank you!

Saboena
Netherlands
About 1 month using the app
TYDAL replied January 1, 2023

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

July 19, 2023

Upon launching the app to my store, I was able to unlock priority email sending, and Abbie was very helpful! She even helped me change the Favicon on my store and gave my Facebook page a like! I have not yet begun to dig into the app and all it does, but I believe this will be helpful. She also recommended the Rivo popup email app to review and possibly add to my page. There are plenty of tools for the free plan! I plan on using this app for years to come!

Luxe Lash & Hair Studio
United States
About 1 month using the app
TYDAL replied July 24, 2023

Thanks a bunch for sharing your experience with our app! 🙌 We're thrilled to know you found our app helpful, and we hope it continues to be useful as you explore its full potential! 🚀 Thanks again for choosing Rivo.
- Lea & Rivo Team

January 18, 2023

Paul was really helpful in helping me verify my store and even gave me some tips on how to improve my store! Paul definitely provided major assistance and I am glad I found this app!

GadgetsSupreme
United States
About 1 month using the app
TYDAL replied January 19, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

Edited October 21, 2022

Abbie was awesome! She was so helpful, patient, and quick. I Feel totally empowered. I feel like I can do this efficiently without the need for others to help me. My store is going to grow so much. I can do this thanks to this amazing service. This is the best tool for on line selling.

If You Know You Know
United States
About 1 month using the app
TYDAL replied October 21, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin