TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,714)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

June 28, 2022

Setting up my new app I needed some help - Abbie was amazing to deal with! She was so fast at getting things done and getting back to me. She made the process very easy. Thank you Abbie :)

VENDELM
Australia
25 days using the app
TYDAL replied June 29, 2022

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

July 9, 2023

Highly recommended this app! I also installed Rivo's pop-up app. Pete was very helpful in assisting me with whatever I needed done.

Ooh Demi Boutique
United States
25 days using the app
TYDAL replied July 10, 2023

So glad you're enjoying our app! 🙌 happy to hear our team could assist you. If you need anything else, we're here to lend a helping hand whenever you need it!
- Lea & Rivo Team

January 20, 2023

Abbie was really helpful. Would recommend this app to anyone wanting to add pop ups, reviews and more

Rhodes and Company
United Kingdom
25 days using the app
TYDAL replied January 22, 2023

Thanks so much for the positive review and for recommending us to the Shopify community! All the best, Kevin

December 2, 2022

The app is everything I am looking for, and the customer service is top notch! Pete was absolutely amazing and helped me with my every need.

Du'Shae Beauty
United States
24 days using the app
TYDAL replied December 4, 2022

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

January 7, 2023

Very fast, friendly and professional help from Jel. She was able to answer my questions and provide additional support, tips and solutions.

Eventwisecreations
United States
24 days using the app
TYDAL replied January 8, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

January 25, 2023

Today I had a very welcoming and helpful customer experience with Paul.
He guided me throughout the application process and even helped me with the process to enabling my website to perform at its best.

I highly recommend this app, Thank you Paul!

Blacksmith Ice
Australia
24 days using the app
TYDAL replied January 26, 2023

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 If there's anything else we can do along the way, please let us know. We're here to help. Much appreciated, Kevin

June 23, 2023

Great support and advises! I recommend her a lot! She was very nice and gave me a lot of tips for my page.

Lookfy MX
Mexico
24 days using the app
TYDAL replied June 26, 2023

Thank you so much for your kind words and recommendation! We're glad we could provide helpful support and advice for your store. on't hesitate to reach out if you need more help in the future! 😊 - Lea, Rivo Support Manager

January 27, 2023

They have added a very nice review widget to my shop yepsio.com. They have awesome customer service and the person who helped me was Abbie and she was very helpful. I'll be using rivo for a long time

YEPSIO
United Kingdom
24 days using the app
TYDAL replied January 30, 2023

Awesome! 🙌 We appreciate you using our app and sharing positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin

January 23, 2023

Amazing app, also Abbie was amazing helping me set everything up, shes very nice, kind, helpful, only if everyone was like her. 5 stars all around

OVER ELEVATE
United States
24 days using the app
TYDAL replied January 23, 2023

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

April 20, 2023

Just now installing this app on my new store. Abbie was more than helpful in facilitating the steps involved, added features and also looked at my store and made some great suggestions of other things I could do on my store for additional engagement. A+ service!

Lea + Alexandra
United States
23 days using the app
TYDAL replied April 21, 2023

Thank you for sharing your positive experience with our app and Abbie's exceptional service!! We're happy to provide you with excellent service and helpful suggestions. Let us know if you need any further assistance with the app. - Lea, Rivo Support Manager