TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,791)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting and displaying customer reviews, enhancing store credibility and boosting sales. It features a user-friendly interface, automated review requests, and options for photo and video reviews. Customization is straightforward, requiring no coding. Setup is quick, typically under five minutes, and customer support is efficient in resolving issues, further improving the user experience.

January 18, 2023

Paul was really helpful in helping me verify my store and even gave me some tips on how to improve my store! Paul definitely provided major assistance and I am glad I found this app!

GadgetsSupreme
United States
About 1 month using the app
TYDAL replied January 19, 2023

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

Edited October 21, 2022

Abbie was awesome! She was so helpful, patient, and quick. I Feel totally empowered. I feel like I can do this efficiently without the need for others to help me. My store is going to grow so much. I can do this thanks to this amazing service. This is the best tool for on line selling.

If You Know You Know
United States
About 1 month using the app
TYDAL replied October 21, 2022

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

October 22, 2022

Everything was perfect! Pete is very fast, he answers directly and he has the best solutions everytime when I have a problem.

PersoKette
Germany
About 1 month using the app
TYDAL replied October 24, 2022

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

April 5, 2023

I had a fantastic experience with this app, particularly with their customer service. Arianne was extremely friendly and helpful!

Mindtrot
United Kingdom
About 1 month using the app
TYDAL replied April 5, 2023

We're so happy to see that you had a fantastic experience! We're always striving to help you and your business succeed!
Cheers, Kevin

October 10, 2023

Love it! Love the support team!

Artis Lucerna
United States
About 1 month using the app
November 9, 2023

Mica was an awesome help!

World Seasonings
United States
About 1 month using the app
TYDAL replied November 13, 2023

Happy to hear you had a great experience! We always aim to help, and we appreciate your feedback. Thank you!
- Lea & Rivo Team

August 12, 2023

Installing the app was easy, and it looks amazing on my store. And when I had a question, Jel stepped in to make sure I was taken care of and even shared tips to improve my shop. Thank you!

Girl From Peel Apparel
Canada
About 1 month using the app
TYDAL replied August 14, 2023

So glad you found our app easy to use. It means a lot to us that our team could help and provide valuable tips. Thank you for your kind words, and we're here anytime you need assistance. 👍
- Lea & Rivo Team

Edited February 4, 2023

So far customer service is great. Haven't used the app much yet but i can say the service is excellent and immediate. Paul was a big help

LanternShop.com by Traders of Tamerlane
United States
About 1 month using the app
TYDAL replied February 5, 2023

Wonderful! 🙌 Thanks so much for choosing our app and sharing the positive feedback! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

July 27, 2022

I am so incredibly impressed with the outstanding customer service I received from Abbie when configuring my app. She was helpful - she took time to review my site and offer heartfelt suggestions for improvement. She answered all of my questions quickly and gave me great information. Abbie went above and beyond my expectations and has won my loyalty with Rivo. I'm excited to use their services as my business expands. She also connected with me on social media, which I thought was outstanding that their brand values meaningful customer relationships over forced sales. I'm hoping a brand ambassador program emerges because I can't wait to tell everyone about the amazing staff at this much-needed service app. Thanks again Abbie!!

PaidxProtected™ LLC
United States
About 1 month using the app
TYDAL replied July 27, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🍻 Cheers, Kevin

November 7, 2022

An excellent app, that's all you need to create an excellent online store, the support is very nice, especially (Abbie) is an excellent employee, very professional and competent in whole I am very satisfied and can only recommend the app.

Trovato24.de
Germany
About 1 month using the app
TYDAL replied November 8, 2022

We're so thrilled that you are satisfied with our app and customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin