TYDAL Product Reviews App

TYDAL Product Reviews App

Reviews (3,721)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing customer reviews and boosting sales by increasing trust. It features a user-friendly interface, automated review requests, and customizable emails. The app supports customer photos and videos, enhancing review authenticity. Merchants appreciate its easy setup and exceptional customer support, especially highlighting team members like Sam and Jamie for their responsiveness and helpfulness.

April 5, 2023

Great Support Team, Abbie was able to deliver precise and efficient solutions for all my problems. By removing brand name and more, she was able to provide an unbiased and objective analysis of my website, giving me valuable pointers to improve its overall performance. Her exceptional customer service is also worth noting, as it evidently contributed to my overall satisfaction with her work. Overall, Abbie's skillset and professionalism made a positive impact on my experience, and that she provided an excellent service to me.

Nostalgikk
United States
20 days using the app
TYDAL replied April 5, 2023

It's great to hear that we were able to provide precise and efficient solutions to all your problems and that our unbiased analysis of your website gave you valuable pointers to improve its performance. We take pride in providing professional and skillful support to our customers, and we are glad that our professionalism made a positive impact on your experience with us. Thank you for choosing us, and please don't hesitate to reach out if you need any further assistance.
All the best, Kevin

November 30, 2022

Muy top. La chica me ayudo en todo lo posible y además me dio unos tips para mejorar mi tienda. Y sin pagar nada.

Santa Monica
Spain
20 days using the app
TYDAL replied November 30, 2022

¡Maravilloso! ¡Siempre estamos aquí para ayudar y estamos muy emocionados de que esté satisfecho con nuestros servicios! 🎉 ¡Muchas gracias por los comentarios positivos y la revisión! Mis mejores deseos, Kevin

December 6, 2022

good app. But An in-app review entry and an optional review option would be better. nice anyway.An in-app review entry and an optional review option would be better. nice anyway.

Vonrana
United Kingdom
19 days using the app
TYDAL replied December 6, 2022

These are excellent suggestions! Your review is essential in helping us improve the app and I have sent over your feedback to our product team. If there's anything else you want to add, just let us know. Best regards, Kevin

October 26, 2023

非常高兴,也非常感谢客服的帮助,我是新手,在数据格式这里做的有问题,再次感谢客服手把手的教我,帮我格式化数据

Aothia Official Store | Aothia Online
United States
19 days using the app
TYDAL replied October 31, 2023

感谢您的友好反馈! 我们很高兴我们的客户服务能够逐步指导您。 我们随时为您提供帮助并确保为您提供顺畅的体验。
- 凯文和里沃团队

March 16, 2023

Arianne helped with my website . Great app!!! I recommend this app for anyone thats looking for a review app for their website!

WORLD OF CRAFT
United States
19 days using the app
TYDAL replied March 16, 2023

Your recommendation is the highest compliment, and we're grateful for your support. 😊
Thanks, Kevin

November 14, 2022

First time trying this app and I like all services provided by this app including the Reviews, Pops Up and Loyalty Program, Customer service is really fast and reliable and the staff is always ready to help even it's not related to their product but more than that. Special thanks to Miss. Jel who helped me to solve many things in my store as well as for their valuable suggestions.

The Amber Collections
United Arab Emirates
19 days using the app
TYDAL replied November 15, 2022

Thank you for the wonderful review and thoughtful feedback! 😍 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. 😊 Much appreciated, Kevin

January 8, 2023

Pete is very Friendly, quick and efficient guy.he solved my problem.Just getting to know the app, and absolutely loving it.
Thank you so much for all your help.

Gilded Guidance
United Kingdom
19 days using the app
TYDAL replied January 9, 2023

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

February 4, 2023

Paul was a fantastic in helping become verified on short notice. He was very quick and helped answer all of my questions. Definitely recommend!

Vi's Pickle Co.
United States
19 days using the app
TYDAL replied February 5, 2023

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! 🌟 If there's anything else we can help you with, just let us know. Much appreciated, Kevin

November 10, 2022

Acabei de usar o app da rivo e foi uma experiencia incrivel. O suporte é exelente e eu recomendo a Abbie. Ela me ajudou demais e conseguiu solucionar os problemas que eu estava tendo

Loja Do Navegador
Brazil
19 days using the app
TYDAL replied November 10, 2022

Estamos muito felizes em ver que você teve uma experiência de 5 estrelas! Estamos sempre nos esforçando para ajudar você e sua empresa a ter sucesso! 🙌 Saúde, Kevin

April 2, 2023

Paul is a wonderful guy, very helpful, and very kind! The app is great and for now it meets all my needs. And with Paul's help it gets even easier!

Dagon Art Store
Brazil
19 days using the app
TYDAL replied April 2, 2023

We're so glad that you're happy with our services! We take pride in delivering exceptional customer experiences and are committed to ensuring you have everything you need to succeed.
All the best, Kevin